We frequently receive support requests from Motorola wireless speaker-mic users to change the language from French back to English. This is caused by accidently turning on the WRSM and holding the PTT button at the same time.
Below is an updated training video from Motorola Solutions for firefighters using APX series 2-way radios and remote speaker-microphones. The original video “Say It Loud and Clear” was developed with help from the IAFC.
The new version includes the XE500 extreme temperature remote speaker-mics designed for firefighters in addition to the standard RSM’s with Windporting.
Best Practices Video for Clear Audio Using Motorola APX Series
Our latest Magnum AVL web interface upgrade 32.01 offers improvements for both desktop and mobile device users. The new software download is automatic when you log-in with your desktop, tablet, or smartphone. Desktop users can check the UI version in the top right corner and mobile users will see it when they click on the “Account” button. Take note of the “Messages” link – this announcement, status updates, and other important news items are posted here.
- New “Stops” View button with Daily Summary – click the new “Stops” button and see a condensed summary of the day for the vehicle selected. This new view captures and summarizes events in a vehicle’s trips and shows: Stops | Moves | Idles.
- Events are now color-coded
- Duration and distance columns added
- Improved “Locations” View – key events have been color-coded and certain events have a duration column
There are short demo videos showing the changes posted in your “Messages” page too. Or you can watch them at the links below.
Paired with portable radios it provides range about 30 feet and with the PMMN4097 mobile palm mic/gateway you can roam up to 300 feet from the vehicle. There is “mission critical” for APX and a “operations critical” software version for MOTOTRBO DMR radios.
Choose the Correct Wireless Mic for your Motorola Radio
Motorola’s model nomenclature and product tiering make it easy to purchase the wrong mic for your radio. Depending on the included charger bundle the product SKU changes slightly. Below is a summary of the configurations and their compatible radios.
Hand-held APX Series With Internal Bluetooth Enabled
- RLN6554 – Wireless RSM with Battery, Clip (RLN6544) and Dual Unit Charger (PMLN7120)
- RLN6544 – Mission Critical Wireless RSM with Battery and Clip Only
These models are compatible with APX 8000, APX 7000, APX 7000XE, APX 6000, APX 6000XE, APX 4000, APX 3000, and SRX 2200.
It is important to make sure your radio has Bluetooth enabled. The blue dot means is has the internal hardware only. You also need to have the software option (free since April 2016) and your programmer has it turned ON. Notice this same mic can also be used with the PMMN4097 mobile palm mic/gateway.
- RLN6562 – Operations Critical Wireless Remote Speaker Microphone with Battery and Belt clip and Dual Unit Charger (PMLN7120)
This model is compatible with XPR 7350, XPR 7350e, XPR 7550, XPR 7550e, XPR 7580, and XPR 7580e with Bluetooth enabled. It may be turned OFF or disabled to save battery life. It is not compatible with XPR 6000 series or with the long range PMMN4097 mobile palm mic/gateway.
Wireless Mic for APX, XTL, and XPR Series Vehicle Mounted Radios
- RLN6551 – Long Range Wireless Mobile Accessory Kit, includes Wireless Remote Speaker Microphone (RLN6544), Mobile Microphone Bluetooth Gateway (PMMN4097), Vehicular Charger (PMLN6716)
- RLN6552 – Same as above without vehicular charger
These models are compatible with APX 8500, APX 7500, APX 6500, APX 4500, APX 1500, XTL 5000, XPR 5350, XPR 5350e, XPR 5550, XPR 5550e, XPR 5580, XPR 5580e, XPR 4350, and XPR 4550.
Adding this wireless mic is easy – replace the palm mic with the combo mic/gateway and “touch-pair” – that’s it. APX users can use the same mic with their portable hand-held radio.
Motorola Wireless Mic Frequently Asked Questions
- Can I use a Bluetooth adapter? No
- Will this work with other radio brands? No
- My mic started speaking the French language. How do I get it back to English? This happens when you power up the mic and press the PTT at the same time. To change languages follow the instructions in the graphic.
- What is WRSM battery model number? PMNN4461
- Can I still use a receive-only earpiece? The WRSM uses the same RLN4941 or PMLN7560 earpieces as most of the the wired mics.
- What do the microphone LED status indicators mean? There are 2 LED lights on the microphone that provide battery level and audio availability status.
- What do the status lights on the WRSM charger mean? The graphic below shows the LED light color indicators and their meanings.
- Does the mic require maintenance? Yes – you should check for firmware updates for improved battery, connectivity, and audio performance especially if more than 6 months old.
Buy online these wireless remote speaker-mics and other radio accessories with low pricing and fast delivery. If you prefer, call our Dover, Delaware office during normal business hours where you will never get an automated attendant or voice mail. We can be reached at 302-734-9250 M-F 8-5pm EST.
Motorola wireless accessories use a pod with APX, XTS, XPR, and SL 7000 series radios. The pod can be used as a stand-alone wireless push-to-talk (PTT) or power a surveillance kit, earbud, and also connect with the completely discreet earpiece. The pod has internal firmware that can be updated by the user to take advantage of the latest software release from Motorola.
The NTN2571 mission-critical secure pod includes encryption for APX and XTS models and the NNTN8127 operations-critical pod is designed for MOTOTRBO DMR XPR and SL 7000 radios. Each pod as unique firmware that should be upgraded for improved battery life and performance.
Instructions to Upgrade Firmware in Motorola Wireless Bluetooth Pods
Motorola Solutions provides a Windows application to upgrade their wireless bluetooth accessories. The Accessory Programming Software tool is a free download and supports both pods. The install guide includes easy step-by-step instructions with computer screenshots. In addition to the programming tool, you will also need to download the latest pod firmware.
- Download latest mission-critical NTN2571 software update
- Download latest operations-critical NNTN8127 software update
The accessories below are compatible with either wireless pod. Some accessories require upgraded firmware if you have an older pod.
- Motorola PMLN7052 Wireless Surveillance kit with acoustic tube
- Motorola NTN2575 Replacement Earpiece with 9.5 Inch cable
- Motorola NTN2572 Replacement Earpiece with 12 inch cable
- Motorola NNTN8295 Wireless Earbud with 45 inch cord
- Motorola NNTN8294 Wireless Earbud with 11.5 inch cord
- Motorola NNTN8298 Black Headphones with in-line mic
- Motorola NNTN8296 Wireless Covert Kit
- Motorola PMLN7696 Completely Discreet Wireless Earpiece
- Motorola NNTN8737 3.5mm Earbud Headset Adapter – 10 Pack
User Manuals and Quick-Start Guides
Motorola Mission-Critical Bluetooth (NTN2571)
- Download user manual for mission-critical wireless .pdf
- Download mission-critical quick-start guide .pdf
- Download mission-critical white paper .pdf
- Download mission-critical firmware release notes .pdf
Operations-Critical Bluetooth (NNTN8127)
Your vehicle’s fuel mileage decreases once it exceeds optimal speed. For most vehicles, this is happens at about 55 mph. Every time you go over this speed, you’re wasting fuel and money. A slight decrease in your highway driving speed can significantly reduce your fuel consumption.
According to studies backed by the DOE, the average fleet vehicle will be at its advertised peak efficiency MPG at 55 mph. As speed increases you can lose up to 28% of fuel efficiency when traveling at highway speeds.
The impact for every 5 mph increase is shown below:
3% less efficient at 60 mph
8% less efficient at 65 mph
17% less efficient at 70 mph
23% less efficient at 75 mph
28% less efficient at 80 mph
Magnum AVL Speed Reporting and Alerts Provide Driver Coaching
Our Magnum AVL GPS fleet management system has two types of speed alerts. The first is a high speed alert. Set the threshold at, for example, 70 mph and if a driver exceeds that threshold you can be notified (or get a daily report of all violations).
The second alert is “posted speed” alert. Set this alert to be triggered if a driver exceeds 12 mph over ANY posted speed limit on any road. Alerts can be sent to your email or phone but you may want to have a daily or weekly report sent to you showing all violations with exact time and location.
Contact Anthony at our Dover office (302-734-9250 8-5pm EST) for more information and a demonstration. Our low cost wired and plug-in trackers can be purchased, leased, or rented without a long-term contract.
Our new Magnum AVL Enhanced GPS Fleet and Asset Tracking provides 60 second updating at $19.95 per month. Upgraded GPS devices use the Verizon nationwide network and provide more data to manage your fleet. Our web based user interface includes new features and powerful reports. This article contains videos to learn how to use Magnum AVL.
Links To Magnum AVL Training Videos
- Getting Started Overview (7 minutes)
- How to Create a Landmark (3 minutes)
- How to Run a Report (3 minutes)
- How to Setup Alert and Recipient (5 minutes)
- How to Use Your Smartphone (3 minutes)
- Scrolling and Sorting Tips (1 minute)
Magnum AVL User Interface Help Videos
After logging in to Magnum AVL fleet management, the interface shows the list of vehicles and/or assets on the left with the map on the right. There are 5 navigation buttons at the top – Dispatch, Dashboard, Reports, Data/Admin, and Alerts. The links below explain each section in detail.
- Help Video for Dispatch View – (11 minutes)
- Help Video for Reports View – (3 minutes)
- Help Video for Data/Admin View (7 minutes)
- Help Video for Alerts View (7 minutes)
- Help Video for Driver and Dispatch (2 minutes)
Magnum AVL device pricing and all of our service plans are available for purchase at our online store. We also can help answer question or provide a demonstration by calling our Dover, Delaware office at 302-734-9250 weekdays 8-5pm EST.
Intrinsically-safe electronic equipment can be used in hazardous atmospheres with dangerous concentrations of flammable gases or dust. Non-intrinsically-safe electronic devices could cause an explosion by creating a spark or excessive heat.
Should I Order an Intrinsically-Safe Minitor VI?
Unless your fire department has a formal intrinsic safety program, you probably should save the $50 and buy the non-intrinsically-safe model. Another way to determine if you need IS is to check your radio for the FM Certification label. If your radio is not IS then your Minitor VI should not need the certification.
All Vertex EVX-530, 5300, and 5400 Series Have Texting Capability
Digital DMR eVerge radios have text message capability for discreet communications and reducing voice traffic. Texting can improve efficiency on a busy channel and provides an acknowledgement the message was received.
The non-display EVX-531 and numeric display EVX-5300 are limited to 3 “send-only” pre-programmed messages. The full display models can store up to 24 predefined 32-character messages. SMS text messages can be sent to individual radios or groups with the press of a single button. Sending texts to a cell phone is not possible.
Steps to Send and Receive Pre-Programmed Messages
- Press assigned button for TEXT MSG mode, INBOX appears
- Scroll menu with A/B keys, select SEL MSG, press D for OK
- Scroll with A/B keys for message, press D key for OK
- Select SEND, press D key for OK
Receiving A Text Message
- Press assigned button for TEXT MSG mode, INBOX appears
- Most recent text message is displayed
- To view sender, select TEXT MSG mode button
- Delete by selecting TEXT MSB button again, select Y, D or save by pressing C button
Vertex eVerge Texting Instructional Video
For additional info about texting, download Vertex Text Messaging Fact Sheet
Come meet their senior management and corporate specialists at the Magnum Electronics Technology Center on Wednesday, 6/18 from 4-6pm. There will be hands-on demonstrations using APX and MOTOTRBO radios.
#1 Injury Worldwide is Hearing Loss
If your organization has a hearing conservation program and you use two-way radios, this is a rare opportunity to meet experts in a casual setting who understand current OSHA standards.
There will be numerous solutions on-hand with different noise-reduction ratings (NRR). Electronic headsets with ambient listening designed for military and SWAT teams, hardhat style, and 3.5mm receive-only for shoulder microphones will be displayed.
Location and Details
Our technology “Happy Hour” style event starts at 4:00pm. Refreshments from our neighbor, Fordham and Old Dominion Brewing, will be provided. Fire Chief Buffy Madden from Marydel and owner of First Due BBQ will supply the food.
We look forward to seeing you.
Address: 927 Horsepond Road, Dover, Delaware 302-734-9250