Motorola Wireless Microphone FAQ’s and LED Status Indicators

Motorola RLN6544 Wireless RSMThe Motorola wireless remote speaker-mic (WRSM) is a popular accessory for APX, XTL, and XPR series hand-held and vehicle mounted two-way radios.

Paired with portable radios it provides range about 30 feet and with the PMMN4097 mobile palm mic/gateway you can roam up to 300 feet from the vehicle. There is “mission critical” for APX and a “operations critical” software version for MOTOTRBO DMR radios.

 Choose the Correct Wireless Mic for your Motorola Radio

Motorola’s model nomenclature and product tiering make it easy to purchase the wrong mic for your radio. Depending on the included charger bundle the product SKU changes slightly. Below is a summary of the configurations and their compatible radios.

Hand-held APX Series With Internal Bluetooth Enabled

APX Portable Radios

  • RLN6554 – Wireless RSM with Battery, Clip (RLN6544) and Dual Unit Charger (PMLN7120)
  • RLN6544 – Mission Critical Wireless RSM with Battery and Clip Only

These models are compatible with APX 8000, APX 7000, APX 7000XE, APX 6000, APX 6000XE, APX 4000, APX 3000, and SRX 2200.

It is important to make sure your radio has Bluetooth enabled. The blue dot means is has the internal hardware only. You also need to have the software option (free since April 2016) and your programmer has it turned ON. Notice this same mic can also be used with the PMMN4097 mobile palm mic/gateway.

MOTOTRBO XPR 7000 Series With Bluetooth EnabledDisplay and Non-Display Models

  • RLN6562 – Operations Critical Wireless Remote Speaker Microphone with Battery and Belt clip and Dual Unit Charger (PMLN7120)

This model is compatible with XPR 7350, XPR 7350e, XPR 7550, XPR 7550e, XPR 7580, and XPR 7580e with Bluetooth enabled. It may be turned OFF or disabled to save battery life. It is not compatible with XPR 6000 series or with the long range PMMN4097 mobile palm mic/gateway.

Wireless Mic for APX, XTL, and XPR Series Vehicle Mounted Radios

  • RLN6551 – Long Range Wireless Mobile Accessory Kit, includes WirelessLong Range Wireless Speaker Mic Remote Speaker Microphone (RLN6544), Mobile Microphone Bluetooth Gateway (PMMN4097), Vehicular Charger (PMLN6716)
  • RLN6552 – Same as above without vehicular charger

These models are compatible with APX 8500, APX 7500, APX 6500, APX 4500, APX 1500, XTL 5000, XPR 5350, XPR 5350e, XPR 5550, XPR 5550e, XPR 5580, XPR 5580e, XPR 4350, and XPR 4550.

Adding this wireless mic is easy – replace the palm mic with the combo mic/gateway and “touch-pair” – that’s it. APX users can use the same mic with their portable hand-held radio.

Motorola Wireless Mic Frequently Asked Questions

  1. Can I use a Bluetooth adapter? No
  2. Will this work with other radio brands? No
  3. My mic started speaking the French language. How do I get it back to English? This happens when you power up the mic and press the PTT at the same time. To change languages follow the instructions in the graphic.How to change language in wireless RSM
  4. What is WRSM battery model number? PMNN4461
  5. Can I still use a receive-only earpiece? The WRSM uses the same RLN4941 or PMLN7560 earpieces as most of the the wired mics.
  6. What do the microphone LED status indicators mean? There are 2 LED lights on the microphone that provide battery level and audio availability status. Status Indicator Definitions
  7. What do the status lights on the WRSM charger mean? The graphic below shows the LED light color indicators and their meanings.Battery Status Indicators by Flashing Color
  8. Does the mic require maintenance? Yes – you should check for firmware updates for improved battery, connectivity, and audio performance especially if more than 6 months old.

Buy online these wireless remote speaker-mics and other radio accessories with low pricing and fast delivery. If you prefer, call our Dover, Delaware office during normal business hours where you will never get an automated attendant or voice mail. We can be reached at 302-734-9250 M-F 8-5pm EST.

Motorola MOTOTRBO Essential Services & Free Wi-Fi Promotion

DMR High Tier Hand-held and Vehicle Radios

SL 7000, XPR 7000/3000, SL3500e, XPR 5000/2500 Series Affected

Motorola Solutions changed their MOTOTRBO software support policy for the professional tier radios earlier this year. Essential Services premium software features and standard depot repair warranty for new radios are now provided for five years. It is possible to opt out of the 5 year depot warranty and select 2 years for a small savings.

This change started with SL/XPR 7000 series, XPR 3000 series, SL3500e, XPR 2500, and XPR 5000 series with v2.9 firmware. Premium software features are now licensed for 5 years with a new radio or until any radio shipped prior to v2.9 is still under warranty. Older radios will not accept firmware updates after v2.8 without a licensing fee.

The CP200d, SL300, EVX-261, EVX-S24, CM200d, and CM300d DMR digital radio models are not affected by this change. They could be added in the future but so far it is not clear if it will ever happen.

List of Motorola MOTOTRBO Premium Software Features

Most premium software features were purchased a la carte in the past. The most popular are Bluetooth, Text-to-Speech, and Man-Down. Wi-Fi is not a premium feature and must be purchased separately. Below is a graphic showing the complete list of premium MOTOTRBO software features.

Device and Infrastructure MOTOTRBO Software Features

What Happens With Existing MOTOTRBO Radio Firmware?

Our standard practice for repairs and preventive maintenance includes upgrading every radio to the latest firmware. We are no longer able to go past v2.8 unless the radio is still under warranty. Starting with v2.10 radios will not accept the new firmware (and new features) unless a license was purchased for the serial number of the radio.

Essential Services For MOTOTRBO Existing Radios Brochure

Essential Software Promotion Provides FREE Wi-Fi License Until 6/30

Software Updates 3 YearsMotorola announced a promotion for customers with existing radios to purchase MOTOTRBO Essential Services before the end of June. As an added incentive a perpetual Wi-Fi license ($125 value) will be included for enhanced “e” models. This will allow WAVE OnCloud interoperability with TLK 100 radios in the near future.

This is a perfect time to send your radios to us for preventative maintenance. We will install the latest firmware, auto-tune your radio to factory specs, enable Wi-Fi if capable, and unlock a 3 year extension for future software releases. We will also archive your programming information. If you have the CPS programming application are able to perform your own updates we can provide a quote for the unlock codes only.

Call our Dover, Delaware service facility at 302-734-9250 or send a list of your serial numbers and we can provide a quote to futureproof your radios. We look forward to supporting your MOTOTRBO communications devices.

New Unication G5 Promo: Buy 20 and Get FREE Desktop Chargers Until 6/28/19

Firefighter Voice Pager VHF, UHF, 700, 800 MHzEffective 5/10/19, Unication announced a new promotion for the G5 VHF/700/800 MHz and G5 UHF/700/800 MHz voice pagers. valid until 6/30/19. The offer is valid until the end of June and can be combined with the Q2 Promo that includes FREE  extended warranty for all G-Series pagers.

Unication G5 pagers now support digital DMR (MOTOTRBO) in addition to conventional and P25 protocol.

Motorola LEX L11 Software Upgrade Instructions For Verizon Devices

Rugged LTE FirstNet DeviceThe Motorola LEX L11 LTE public-safety smartphone designed for AT&T and FirstNet is now compatible with the Verizon network. All you need to do is follow the software upgrade instructions below.

The LEX L11 software update requires an active Verizon SIM. We tried to upgrade a LEX without a VZW SIM and were not able to complete the update. Evidently, the software update is provided by the carrier.

Remote Control Your APX Radio With BluetoothThe Android based LEX L11 is purpose-built for mission critical public-safety communications. It pairs with the APX 8000, APX 8000XE, APX 7000, APX 7000XE, APX 60000, and APX 6000XE series (Bluetooth enabled) radios and can be used as a wireless remote speaker-microphone.

LEX L11 Software Upgrade Instructions During Initial Setup

Software step-by-step Upgrade Instructions

LEX L11 Software Procedure After Initial Setup

The LEX L11 software update requires an active Verizon SIM. We tried to upgrade a LEX without a installing a VZW SIM and were not able to complete the update. Evidently, the software update is provided by the carrier.

1. Power on Phone
2. Insert Verizon SIM
3. Connect to WiFi network
4. Once device connects to WiFi, the device should receive the indication that a new SW version is available
5. Accept Download / Install
6. After device reboots; verify the new SW version – SW version should be R01.00.40 (in Settings/About Phone/ – see bottom Build Number)

Download Motorola LEX L11 Software Upgrade Document for Verizon Devices

To receive a LEX L11 quote contact us at our Dover, Delaware sales and service facility at 302-734-9250 during normal business hours M-F 8-5pm. Or you can use the form below:

OTTO Develops Tactical SWAT Headset with Advanced Situational Awareness

2-way Radio Accessories - Expect Excellence

New NoizeBarrier TAC Includes PTT and Radio ConnectorTactical Radio Headset with Situational Awareness

OTTO Engineering, a leader in audio accessory development located in Illinois, has introduced a tactical headset with advanced situational awareness for military and SWAT teams. The new NoizeBarrier TAC uses the same technology as the V4-11029 Active Hearing Protection Electronic Earplugs released last year.

OTTO PTT with ClipThe headset has a PTT with clip and a specific radio cable eliminating the need for an adapter. The initial release was designed for the most popular tactical radios – Motorola APX, Harris XG-75, Kenwood TK-5220, and EF Johnson Viking,

The NoizeBarrier TAC specifications are impressive. It is MIL-STD-810G compliant, has a IP68 submersible rating, and has a minimum 23dB NRR. The dynamic, telescopic boom microphone can be mounted on the left or right side. Powered by two AAA batteries, the operating time is up to 72 hours with no degradation of performance.

Headsets Available With Links To Current Pricing And Radio Compatibility

OTTO V4-11054BK NoizeBarrier TAC Tactical Headset, PTT – Compatible with APX 8000, APX 7000, APX 6000, APX 4000, APX 3000, APX 1000, XPR 6000, XPR 7000e series, XPR 6350, XPR 6550, XPR 6580, XPR 7350, XPR 7380, XPR 7550, XPR 7580

OTTO V4-11055BK NoizeBarrier TAC Tactical Headset, PTT – Compatible with Harris P5300, P5350 P5370, P5400, P5450, P5470, P5500, P5550, P5570, P5570, P7300 Series, P7370, P7350, XG-15, XG-25, XG-75

OTTO V4-11056BK NoizeBarrier TAC Tactical Headset, PTT – Compatible with Kenwood flat connectors – TK-190, TK-280, TK-380, TK-385, TK-480, TK-481, TK-190, TK-290, TK-390, TK-2140, TK-2180, TK-3140, TK-3148, TK-3180, TK-3212, TK-5210, TK-5220, TK-5310, TK-5320, TK-5400, TK-5410, NEXEDGE NX200G,NX210G, NX300G, NX410/411

OTTO V4-11058BK NoizeBarrier TAC Tactical Headset, PTT – EF Johnson Viking VP400, VP600, VP900

For Other OTTO Radio Accessories Contact Magnum Electronics

Magnum Electronics is an authorized OTTO reseller located in Dover, Delaware. We carry the full OTTO product line including the OTTO 500 high-temperature speaker microphone for firefighter and the Revo 2 noise-cancelling mic. See all our OTTO online products or contact us for a formal quote.

2019 Q2 Unication G1, G4, G5 Promo – FREE Extended Warranty Until 6/28

All Unication G-Series Voice Pagers ordered now through 6/28/19 will automatically include the three year extended warranty option.

Yellow, Red, Pink, and Black Fire PagersAny lowband, VHF, or UHF G1 will include the EXTWARRANTY-G1 option. The G1 signalling capabilities include 2 tone, 5/6 tone, and CTCSS (PL), CDCSS (DPL) for monitoring radio channels. Up to 64 programmable channels, UL intrinsically-safe, IP67 submersible, and 16 minutes of voice storage are standard with all G1 models.

G4, G5 UL Intrinsically-Safe Models with DisplayThe P25 700/800 MHz G4 and dual band VHF or UHF/700/800 MHz G5 include the EXTWARRANTY-G4 option valued at $130. The G4 and G5 can be programmed with P25 Phase I or Phase II protocol with Priority TGID Scan. It supports 2-Tone over P25, P25 Trunking, P25 Conventional, DMR Tier 1 & Tier 2, and Analog Conventional.

There are no minimum purchase quantities for this promo. This protects your investment for 5 years and provides parts and labor depot repairs at Unication’s Kentucky service facility.

5/11/19 Update – New Unication G5 Promo: Order 20+ and receive FREE desktop chargers until end of June. It can be combined with the FREE Warranty promo too.

Contact us for a quote at our Dover, Delaware facility at 302-734-9250 M-F 8-5pm EST.

Motorola Q2 2019 MOTOTRBO Trade Up To Digital Promo Extended Until 6/30/19

Trade Up To Digital MOTOTRBO RadiosMotorola Solutions continues their trade-in discounts until the end of June on MOTOTRBO XPR 7000e, SL 7000e, CP200d, and EVX-261 DMR digital radios. There are also special financing offers of 0% (12 months) and 6.67% (60 months) for projects of $25,000 or more.

Motorola MOTOTRBO XPR 7000e, SL 7000e Series Trade-In OfferSL7550e, XPR 7350e, XPR 7550e, XPR 7580e

End users receive a $1300 discount off an order of 10 handheld XPR 7000e or SL 7000e series DMR radios with a qualifying trade-in of 10 business radios or cellular PTT phones. The XPR/SL 7000e series models include the latest features and accessories that future proof your investment. Intrinsically-safe UL HAZLOC models for hazardous environments are also eligible.

Motorola CP200d MOTOTRBO Portable Radio Trade-In OfferMotorola MOTOTRBO CP200d DMR Digital Radio

End users receive a $350 discount off an order of 10 CP200d DMR portable radios with a qualifying trade-in of 10 business radios or cellular PTT phones.

The CP200d is Motorola’s most popular radio for commercial businesses including the construction market.

Motorola EVX-261 MOTOTRBO Portable Radio Trade-In OfferDigital DMR Handheld Portable

End users receive a $200 discount off an order of 10 EVX-261 DMR portable radios with a qualifying trade-in of 10 eligible devices.

The low cost EVX-261 operates in both analog and digital modes making them ideal for mixed fleets.

Promotions cannot be mixed and discounts are calculated in multiples of 10 depending on the radio model.

For more information about the second quarter 2019 MOTOTRBO trade-in promo and a formal quote contact our Dover, Delaware office at 302-734-9250 M-F 8-5pm EST or use the form below.

March Madness Sale on Motorola APX/XTS/XPR Accessories Until 3/28/19

Motorola Battery and Accessory Sale

We reduced our Motorola IMPRES battery and accessory prices until 3/28/19. Motorola just announced a hefty price increase and the savings are big if you can stock up before April. Below are links to the items with deep discounts and are compatible with Motorola public-safety and enterprise radio models.

Motorola APX 6000, APX 6000XE, APX 7000, APX 7000XE Accessories

Surveillance kit for APX and XPR seriesThe PMLN6129 black 2-wire surveillance kit with acoustic tube is available at a significant savings and is the most popular accessory for law enforcement. The beige ZMN6038 with ear hook is also on sale but requires the NNTN7869 Hirose adapter.

Speaker-mic users with a 3.5mm receive-only jack can get the RLN4941 acoustic tube earpiece that plugs into the microphone head. There is a big price drop in March on the PMMN4099 remote speaker-mic with volume toggle and emergency button too. It was recently upgraded to a IP68 submersible rating.

The PMNN4494 IMPRES 2 5100 mAh high-capacity battery and the NNTN8930 IMPRES 2 intrinsically-safe standard size battery are also on sale until the end of March.

Motorola XTS 5000, XTS 3500, XTS 3000 Accessories On SaleMotorola XTS Battery Sale

Our most popular high-capacity IMPRES battery for the XTS 5000 is the NNTN6034 and is on sale for our March Madness promotion. It is lighter and thinner but has 4,150 mAh capacity. Other XTS compatible batteries with deep discounts include the RNN007, NTN9862, PMNN4093, NNTN4435, NNTN4436, and NNTN4437.

The beige ZMN6038 2-wire Surveillance Kit  with ear hook is also on sale and requires the NTN8613 audio adapter. You can add an acoustic tube to this kit by adding the RLN6232. Speaker-mic users with a 3.5mm receive-only jack can get the RLN4941 acoustic tube earpiece that plugs into the side of the microphone head.

Motorola APX 4000, APX 1000, APX 900, XPR 7000/3000 Battery Sale

Battery Sale for APX 4000, XPR 3000, XPR 7000The PMNN4448 (2800 mAh) and the PMNN4493 (3000 mAh) IMPRES batteries are also priced lower during our March Madness sale. They are compatible with the APX 4000, APX 3000, APX 1000, APX 900 and MOTOTRBO XPR 7000/7000e/3000/3000e series radios. If you need a CSA rated battery for the APX 4000XH, the NNTN8750 has a March price drop too.

Motorola MOTOTRBO XPR 7000, XPR 3000 Audio Accessories

March is a good time to purchase speaker-microphones for XPR 7000/6000/3000 series radios. The PMMN4050 and PMMN4025 are back on sale for the XPR 7000/6000 and the PMMN4071 for the XPR 3000 is on sale too.

The NNTN8459 1-wire surveillance kit with acoustic tube for the XPR 6000, XPR 7000, and XPR 7000e is also discounted until 3/28. We have a few more March surprises the for CP200d, SL300, SL7550 and other radio models so make sure you visit our site often during March.

Upgrade Your 2G/3G Gateway and Get a Cradlepoint Rebate Until 3/31/19

Rebates for LTE Wireless Router Upgrades

Mail-in Rebates For IBR900, IBR600, IBR650, and IBR200 LTE Wireless Routers

Now is the time to upgrade your 2G/3G CDMA gateways with Cradlepoint’s NetCloud Solution Packages that include a LTE router designed for mobile or IoT applications. All the bundles are available with a 1, 3, or 5 year subscription to NetCloud Manager.

The rugged IBR900-600M is perfect for public-safety vehicles and the $100 mail-in rebate offers significant savings. Included with NetCloud Essentials Mobile (Prime) the IBR900 is designed for police & fire vehicles, ambulances, command vehicles, transit bus fleets. It includes 2 sim slots, Active GPS with TAIP, NMEA, and supports FirstNet Band 14.

The first quarter Cradlepoint CDMA Transition Promotion also includes NetCloud IoT (Standard) Bundles with the IBR600B-LP4 and the IBR650B-LP4 (without Wi-Fi). These semi-ruggedized 4G LTE routers are designed for mission-critical M2M and IoT applications requiring 24/7 connectivity. GPS is not supported but  two sim slots, ignition-sense, and the dock option are standard.

For non-mission-critical applications, NetCloud IoT (Standard) is available with the IBR200-10M using the Verizon, AT&T, or Sprint networks. The IBR200 is a low cost, reliable solution with a single sim slot.

For a formal quote, contact our office at 302-734-9250 M-F, 8-5pm EST. We can provide contract pricing for a solution that meets your needs for today and the future.

Download Cradlepoint CDMA Promo Flyer.pdf

Motorola DTR700 License Free Digital 2-Way Radio Now Shipping

Motorola BatwingsMotorola Solutions digital DTR series 2-way radios have been solving on-site communications problems for hospitality, education, and retail workers for over ten years. The entry-level radio’s low cost, digital features, and no FCC license requirement make this a popular radio choice for first time users. The latest DTR release from Motorola is even better.

DTR700 is Thin, Lightweight, IP54 Rugged, and Has a Color Display

License Free 900 MHz Radio for On-site UseThe new DTR700 has been improved with a rugged IP54 rating, color display, and longer 16.5 hour battery. The 900 MHz frequencies provide better building penetration than VHF or UHF bands.

The DTR700 offers flexible communication options, including one-to-one calling and one-to-many calling. Caller ID, audible or variable call alert, and interference-free voice audio make this a good choice.

DTR700 is compatible with the DTR650, DTR550, and DTR410 legacy radios. All of these models have been cancelled but are still supported by Motorola’s repair depot.  The DTR700 warranty has also been improved to 24 months.

DTR700 Offers Many Accessory Options

The radio uses the same popular 2-pin audio connector as other Motorola DTR, BPR, CLS, RD, and RM model radios. There is a new HKLN4601 surveillance kit with clear acoustic tube and HKLN4604 swivel earpiece that stays outside the ear.  The PMNN4578 2500 mAh battery and PMPN4469 AC charger are new for this radio. There is also a PMPN4465 6 pocket charger that charges spare batteries or radios.

Pricing and more info for the DTR700 can be found on our online store. We also offer a DTR700 Six Pack Bundle complete with HKLN4601 surveillance earpiece accessories. We can help with custom programming, accessory choices, and a formal quote if needed. Contact us at our Dover, Delaware office at 302-734-9250 during normal business hours or use the form below.