New Motorola WAVE PTT Customers Get 3 FREE Months Until 7/31/20

3 FREE Months for WAVE Mobile and Dispatch PTT

Motorola BatwingsMotorola announced a new promotion to help customers with wide area voice communications during the COVID-19 response efforts. From now through July 31, 2020, new customers will receive 3 FREE months of  WAVE PTT mobile app and WAVE PTT Dispatch subscription service.

WAVE PTT is a SaaS application supporting unlimited 2-way voice communications with group call, individual call, mapping, and location reporting. It is compatible with Android and iOS smartphones or tablets. WAVE Dispatch is cloud-based desktop application for managing up to 300 remote workers and 20 different talkgroups.

WAVE OnCloud PTT App for iOS and Android Devices

IOS & Android Screen ShotsThe WAVE OnCloud PTT app provides your team secure, instant communications anywhere you have cellular broadband service or Wi-Fi access. The monthly subscription fee is $8 per user.

The video below shows an overview of the app features including the messaging options – text, share location, instant personal alert, send a photo or video, and leave a recorded message.

WAVE Dispatch App for Users Needing Command and Control

PoC Dispatcher Web Based Software on PCWAVE Dispatch is a cloud-based desktop application for your dispatcher used with WAVE OnCloud enabled smartphones, TLK 100 4G LTE 2-way radios, and MOTOTRBO DMR radio systems. Manage up to 300 users and 20 talkgroups from your desktop computer with an internet connection. The monthly subscription fee is $32 per month.

The video below demonstrates the functionality of WAVE Dispatch.

This promotion makes it a perfect time to start using Motorola’s PTT PoC software. Instant team communications increases efficiency and safety for your employees. We can have your team “on-the air” the same day and can provide help with initial setup and free telephone support.

The promotion ends July 31st. Call our office now at 302-734-9250 or use the form below.

Tactical Storage Cabinet Choices For MID and FULL Size SUV’s

CTECH Logo Carts, Cabinets, DrawersCTech Manufacturing recently added more options to their suite of of lightweight aluminum tactical storage cabinets for public-safety vehicles. The new Trooper series models are specifically designed for mid-size Ford Interceptors and have one or two drawers. CTech’s popular CopBox and ChiefBox (red powdercoat) models are available with several different sizes.

M40-301 Aluminum Cabinet for Law EnforcementThe M40-301 Metro CopBox is a “one-size-fits-all” and available for immediate shipment. The locking flip lid opens to a secure wide open space for flexible storage needs. The cabinet is 12 inches high and does not block the view out of the rear of the vehicle.

The cabinets can be removed and transferred to the next model vehicle making them a good investment. And..recent manufacturing improvements and strong sales have resulted in big price reductions. Click on the chart below to zoom.

Lightweight cabinet for public-safety MID and FULL size SUV’sAs a CTech authorized dealer we can also provide carts, fixed cabinets, and tool drawers too. Contact our Dover, Delaware office to discuss the best storage solution for you. Our phone number is 302-734-9250 (M-F 8-5pm EST) or use the form below.

Cradlepoint E300 Series 5G Ready Gigabit-Class LTE Branch Router Now Shipping

5G Ready LTE Cloud Managed Router

The new E300 LTE router is purpose-built hardware bundled with NetCloud
Enterprise Branch Essentials (or Advanced Feature version) designed for quick deployments for temporary locations, branches, stores, restaurants, and construction sites. It is 5G Ready and compatible with Cradlepoint’s W-Series wideband adapters.

The E300 offers full-featured routing, security, and Wi-Fi for primary and failover connectivity in a compact housing. The hardware is compatible with Verizon, AT&T, T-Mobile and other major carriers. Cradlepoint packages are an all-in-one wireless networking service service solution including technical support, hardware, and software services. Subscription terms can be purchased for one, three, or five years.

Gigabit-Class CAT18B 1200 Mbps Modem for High Bandwidth

Cradlepoint E300 Rear View

The E300 with the 1200 Mbps modem option will support a branch location with heavy traffic. The BF05-0300C18B-GN includes the E300 router, embedded 4G LTE 1200 Mbps modem, NetCloud Essentials, software, and warranty support for 5 years. It has a built-in 802.11ax Wi-Fi 6 Access Point, supports Multiple SSIDs, and has a 4-port Gigabit L2/L3 Switch. The E300 also supports a second MC400 modem slot that can be added in the future. Cradlepoint phone support is 24 hours on weekdays with emergency responses on weekends.

If you don’t need Gigabit-Class connectivity, the E300 can be ordered with a 150 Mbps Cat 4 modem (BF05-0300C4D-NN) at a significant savings,

Download Cradlepoint E300 Data Sheet .pdf

Magnum Electronics is a Premier Cradlepoint Partner with advanced technical and sales certifications. If you need help with your branch, fleet, or IoT connectivity contact our Dover, Delaware office at 302 734-9250 M-F 8-5pm or use the form below.

Motorola Extends 2020 MOTOTRBO Upgrade Promotions Until End of June

Digital 2-Way Radio Upgrade Savings

Motorola MOTOTRBO XPR 7000e Series Trade-In Offer

End users receive at time of order a $12Display and Non-Display Models00 discount off 10 handheld XPR 7000e DMR radios with a qualifying trade-in of 10 business radios or cellular PTT phones. The XPR 7000e series models include the latest features and accessories that future proof your investment. Intrinsically-safe UL HAZLOC models for hazardous environments are also eligible.

Motorola XPR 5000e Series Mobile Radio Trade-In Offer

Motorola MOTOTRBO XPR 5350e & XPR 5550eReceive a $400 discount off an order of 10 XPR 5000e DMR mobile radios with a qualifying trade-in of 10 business radios or cellular PTT phones.

The XPR 5000e is a family of DMR-standard digital radios that delivers operations-critical voice and data communications. Integrated Wi-Fi enables remote software updates, as well as voice connectivity WAVE OnCloud when you are out of range of your MOTOTRBO system.

Motorola CP200d MOTOTRBO Portable Radio Trade-In Offer

Motorola MOTOTRBO CP200d DMR Digital RadioEnd users receive a $400 discount off an order of 10 CP200d DMR portable radios with a qualifying trade-in of 10 business radios or cellular PTT phones.

The CP200d is Motorola’s most popular radio for commercial businesses including the construction and security markets.

Motorola SL300 MOTOTRBO Portable Radio Trade-In Offer

VHF or UHF DMR Thin Light RadioEnd users receive a $300 discount off an order of 10 SL300 DMR portable radios with a qualifying trade-in of 10 business radios or cellular PTT phones.

The SL300 is Motorola’s thinnest and lightest radio with both analog and digital capability. This radio is perfect for education, hospitality, and health care facilities.

Motorola VX-261 MOTOTRBO Portable Radio Trade-In Offer

Digital DMR Handheld PortableEnd users receive a $150 discount off an order of 10 VX-261 analog portable radios with a qualifying trade-in of 10 eligible devices.

The low cost VX-261 operates in analog mode making it ideal for basic voice communications. This radio has a 5 watts output in VHF or UHF, business frequencies, and a 36 month warranty.

Promotions cannot be mixed and discounts are calculated in multiples of 10 depending on the radio model. K-12 schools also qualify for rebates up to $25 per radio in addition to the trade-in offers.

Motorola 12 and 60 Month Financing Offers

MOTOTRBO orders over $25,000 qualify for 0% financing over 12 months or 5.35% financing for 60 months. K-12 schools can finance any amount for this promotion.

For more information about the first quarter 2020 MOTOTRBO trade-in promo and a formal quote contact our Dover, Delaware office at 302-734-9250 M-F 8-5pm EST or use the form below.

Motorola Ends Flat Rate Repair Service for XTS and XTL Radio Models

XTS 5000, XTS 2500, XTS 1500, XTL 5000, XTL 2500

Motorola BatwingsMotorola Solutions has ended flat rate repair service in the US and Canada for XTS portable and XTL mobile series radios due to component shortages. Portable radios affected are XTS 5000, XTS 4000, XTS 2500, and XTS 1500 portable radios.

Mobile radios include the XTL 5000, XTL 2500, and XTL 1500. The XTS 3000 and Astro Spectra flat rate support was cancelled back in 2012.

Customers with existing service maintenance agreements will continue to receive repair support until the contract ends. Magnum Electronics will continue to provide T&M technical support and perform repairs if possible. We will also continue to carry Motorola batteries and accessories for all models. As original items are cancelled we will offer high quality aftermarket substitutions.

Motorola Promo Discount for New WAVE Customers Until 4/30/20

Motorola BatwingsFrom now through April 30, 2020, new customers can lower their costs with a Motorola promotion that reduces the cost of the TLK 100 LTE nationwide two-way radio and WAVE subscription for the first 3 months. The offer also includes discounts for the WAVE PTT mobile app and WAVE PTT Dispatch for fleet management.

WAVE TLK 100, PTT Mobile App, and Dispatch Discounts

WAVE TLK 100 Nationwide LTE Wi-Fi 2-Way Radio

LTE Wi-Fi Two-Way Hand-held Two-Way RadioThe WAVE TLK 100 two-way radio combines the broad coverage of a nationwide cellular network with the ease of two-way radio communications. Customers can manage talkgroups and add Wi-Fi coverage without expanding their infrastructure or holding a FCC license.

The cost of the radio is included with a 2 year agreement and there are no additional cellular charges. Deployment is quick and individual private call is also included. We carry a full line of TLK 100 accessories including the AdvanceTec AT6749A hands free vehicle kit and the AT3069A Advance Communicator base conversion kit.

For more information call our office at 302-734-9250 or use the form below.

Magnum Electronics Continues Operations During State of DE COVID-19 Emergency

Magnum Electronics Logo Dover, DE

Earlier today our Governor ordered non-essential businesses in Delaware to close effective Tuesday, 3/24 in order to curb the spread of  COVID-19. The order will remain in effect until May 15th or until the public health threat is eliminated.

Magnum Electronics Classified As Essential Business and Will Remain Open

Magnum Electronics is considered an essential business as shown in the list of essential and non-essential business classification codes. Our intent is to continue to provide technical services and product fulfillment while keeping our employees safe. Precautions are being taken to minimize the risks associated with COVID-19 and we will continue to support public-safety, healthcare, and essential service providers with their communications needs.

We have also implemented several internal policies to help protect our employees and limit the spread of the virus:

  • Center for Disease Control and Prevention (CDC) recommendations are followed
  • Sanitation efforts in our office and service bays have been increased to help protect our employees
  • Employees exhibiting respiratory illness symptoms will be asked to stay home
  • Office visits are by appointment only
  • For equipment pickup: stay in your vehicle and we will bring it to you
  • We will be using digital methods of communication both internally and externally
  • Customers meetings are to be conducted via phone or video conference whenever possible
  • Work-related travel, equipment pickup, and deliveries have been suspended. Repaired equipment will be shipped
  • Social distancing is being practiced wherever possible

Total Customer Satisfaction is our fundamental corporate goal and will continue to do everything we can to provide the best possible service to all of our customers during these exceptionally challenging times.

Stay healthy,

Bill Ridenour, President

Motorola Technical Bulletin: Recommended Cleaning and Disinfecting Guidelines

Radio Solutions Channel PartnerIn response to the coronavirus (COVID-19) pandemic, Motorola Solutions is providing recommended cleaning and disinfecting guidelines for 2-way radios, body-worn cameras, and accessories based on current and best understanding of radio hygiene.

Per global health authorities, removing germs, dirt and impurities from surfaces lowers the risk of spreading infection. Using chemical disinfectants may kill germs that remain on surfaces after cleaning, which further lowers the risk of spreading infection.

General Cleaning Recommendations

  • Apply 0.5% detergent-water solution with a cloth, then use a stiff, non-metallic, short-bristled brush to work all loose dirt away from the device. Use a soft, absorbent, lintless cloth or tissue to remove the solution and dry the device.
  • Make sure that no solution remains entrapped near any connectors, cracks or crevices.

Disinfecting Guidelines

  • Devices may be disinfected by wiping them down with over-the-counter isopropyl alcohol (rubbing alcohol) with at least 70% alcohol concentration.
  • When cleaning with isopropyl alcohol, the alcohol should never be applied directly to the device. It should be applied to a cloth, which is then used to wipe down the device.
  • The effects of certain chemicals and their vapors can have detrimental effects on plastics and the metal platings.

Do not use bleach, solvents or cleaning sprays to cleanse or disinfect your device.

Motorola does not certify the above cleaning will remove COVID-19 or other foreign substances, however, the cleaning methods are approved for their products.

Download the Motorola Cleaning and Disinfecting Bulletin

Information from the WHO website: Getting your workplace ready for COVID-19

Information from the US CDC website: Coronavirus Disease 2019 (COVID-19)

Consider Private LTE For Wireless Onsite Communications Instead of Wi-Fi

What is Private LTE?

Motorola CBRS Nitro Private LTE Broadband Network

For more information on Motorola’s Nitro CRBS private LTE broadband network and Cradlepoint’s CBRS compatible routers, contact our Dover, Delaware office at (302) 734-9250 or use the form below.

3M Peltor ComTac VI NIB Tactical Communications Headset Offers New Features

Next generation ComTac VI NIB and SWAT-TAC VI NIB tactical headsets from 3M offer MT20H682FB-47N GN Single Comm Greenadvanced features and improvements that justify the upgrade of your existing hearing protection.

Natural Interaction Behavior or “NIB” is a new feature allowing up to four team members to speak simultaneously (full duplex) within approximately 30 feet of each other and 60 others can listen. It automatically starts when high noise level prevents normal voice communications. The video below illustrates how NIB works.

New Mission Audio Profiles (MAP), Advanced VOX, and Telescope Boom Mic

Past headset users only had the volume control adjustment when the noise level changed. MAP provides five different audio profiles for environmental listening designed for typical missions as defined below:

  • Observation – highest volume and widest frequency response for max hearing
  • Patrol – High volume, reduced high frequencies to limit footsteps, close sounds
  • Conversation – Maximizes face-to-face communications
  • Comfort – High noise for long periods of time (tactical vehicle, air transport)
  • Off/Disabled – Capability to turn OFF environmental listening

Advanced VOX (voice operated transmit) is adaptive, meaning the threshold to activate will adjust automatically depending on the noise environment. The ComTac VI also has a button on the left earcup so you can easily switch from VOX to PTT.

The MT73 boom microphone has also been redesigned with improved noise-cancelling technology and IP68 submersibility rating. The new design accommodates both left and right handed shooters without moving the mic to opposite side of the headset. The boom can telescope to adjust its length too.

Download 3M Peltor ComTac VI Spec Sheet. pdf

Magnum Electronics is an authorized 3M Peltor Distributor and supports all headsets including ComTac, SWAT-TAC, LiteCom, and 3M PTT headset adapters for all radio manufactures.