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Category Archives: Motorola
Motorola Wireless Surveillance Bundle Promotion for APX/SRX Radios
This bundle is designed for first responders with Motorola APX and SRX 2200’s looking for wireless earpiece accessories. Law enforcement, police, military, and security personnel who want to eliminate wires will benefit from this promotion.
Includes NTN2570, NTN2571, NTN2572, PMLN7052, and NNTN8298
Our MCW23 bundle includes the NTN2571 PTT pod with micro-USB charger, NTN2572 CommPort style earpiece with 12 inch cable, PMLN7052 earpiece with quick-disconnect acoustic tube, and NNTN8298 covert dual earbuds with in-line mic. If you are looking for the popular NTN2570 wireless kit, our bundle provides the same product combination (NTN2571 & NTN2572).
Requires APX and SRX Radios with MCW Bluetooth Enabled
Compatible with Motorola APX 8000, APX 8000XE, APX 7000, APX 7000XE, APX 6000, APX 6000XE, APX 4000, APX 3000, and SRX 2200. The radios require Mission Critical Wireless (MCW) Bluetooth enabled. Check for the icon in the display and if there is an ON/OFF button assigned.
New Motorola CP100d Entry Level Digital Radio Will Replace the EVX-261 After October
Motorola Solutions announced the cancellation of the Vertex EVX-261 DMR digital radio and no orders will not be accepted after 10/31/2020. The result will be EVX-261 users will not be able to add a digital radio with compatible batteries, chargers, audio accessories, antennas, or belt clips. It may be a good time to refresh your radio communications and take advantage of the technology improvements.
The recommended replacement is a new MOTOTRBO offering in the commercial products product tier. The new CP100d uses the same batteries and charger as the CP185 analog-only radio. CP185 users now have an easy path to upgrade to digital communications.
The CP100d uses the popular 2-pin audio connector that is used with the CP200d, CP185, and BPR40. The radio will have improved battery life and there is an option to add a display.
The non-display radio has 16 channel capability and the display can handle a maximum of 160 frequencies. For more info download the CP100d Data Sheet.
If you would like to discuss radio communications for your facility, feel free to call our Dover, Delaware office at 302-734-9250 during normal business hours or use the form below.
How to Change Language on Motorola Wireless Remote Speaker-Microphones
We frequently receive support requests from Motorola wireless speaker-mic users to change the language from French back to English. This is caused by accidently turning on the WRSM and holding the PTT button at the same time.
The mics affected are the RLN6554 and RLN6544 for APX series radios, RLN6562 for MOTOTRBO XPR/SL series DMR radios, and the RLN6551 long range wireless mic for vehicle applications.
Motorola Wireless Bluetooth Speaker-Mic Language Selection Instructions
New Features Available for Motorola DTR700 With 7.02 Firmware Release
Motorola’s DTR700 900 MHz license-free radio has another firmware update available that allows users to receive new features at no charge. The Phase 2 release can be downloaded and includes new firmware, a new updater tool, and new programming software.
DTR700 radios use 902-928 MHz ISM spread spectrum and provide digital features. They are designed for on-site communications and perform well in buildings.
Group, individual, and call alert is standard. The DTR700 has a color display, radio ID, IP54 rating, and up to 16 hour battery life on a single charge. A two year warranty from Motorola is included.
Motorola DTR700 Phase 2 Features Included with 7.02 Firmware Upgrade
1. Text Message – radio able to receive text messages and send text messages to other radios with pre-programmed text messages.
2. Remote Monitor (DTR700 & DTR720 only) – radio configured as Manager Mode is able to remotely monitor and listen to the environment of the other radio for 30 seconds provided the target radio is in the range.
3. Remote Disable (DTR700 & DTR720 only) – radio configured as Manager Mode is able to remotely enable or disable other radio provided the target radio is in the range.
4. Call Alert – radio able to pre-alert a specific radio in range to call back.
5. Rental Timer (DTR600 & DTR720 only) – radio rental company able to set rental period to radios and radio will be disabled when rental period expired.
6. Ringer Tone and Volume – radio able to set specific Ringer Tone and configure the loudness of the Ringer Tone that sound while receiving text message or call alert.
7. Over-The-Air Contact Cloning – radio able to add or delete contacts to or from another radio wirelessly without connecting the radios by cable.
8. Fixed issue with call failed after back and forth private calls to a radio
DTR700 software downloads, updater tool, and instructions at this link.
New Motorola RM250 Wired Speaker-Mic for TLK 100, SL300, SL3500e, SL 7550e Now Available
SL300, SL3500e, and SL7550e MOTOTRBO radios need a battery-powered remote speaker-microphone not available from Motorola Solutions until now. The new IP67 RM250 is Motorola’s first rechargeable wired RSM. It has a Kevlar reinforced coiled cord, ultra-thin head with swivel clip, 3.5mm audio jack, and Micro USB charging port. Battery life is up to 22 hours after a 2 hour charge. The PMLN7560 earpiece with acoustic tube can be used for discreet communications and surveillance.
The RM250 is now compatible with the WAVE PTT TLK 100 LTE network radio and the SLN 1000 CBRS device. The “B” version (PMLN7560B) that started shipping in November is required.
Download the RM250 Powered RSM Data Sheet .pdf
Motorola Cancels Analog VX-450 Series, VX-264, VX-2100, VX-2200 Radio Models
Motorola Solutions announced the cancellation of several legacy Vertex Standard analog-only models this month. The VX-264, VX-451, VX-454, VX-459, VX-2100, and VX-2200 can no longer be ordered.
The popular analog VX-261, MOTOTRBO digital capable EVX-261, and EVX-S24, are not affected by this notice. Motorola still offers analog-only choices for most of the cancelled models as shown below.
Our remaining stock of VHF VX-264 and UHF VX-264 radios are marked down and a good deal for analog users needing a display with 128 channel capability. Motorola will continue to provide warranty support, depot repairs, and accessories.
Motorola Technical Notification: APX/PCR RSM Cable Failures
Remote speaker-microphones cables for APX P25 and XPR MOTOTRBO DMR series radios could experience jacket failures when stressed. A manufacturing change in jacket material caused the problem.
When the cord is stressed the cable could tear or fray and expose the internal wiring. As a result, RSM’s that show failures will be replaced for up to 24 months after purchase.
Symptoms and Root Cause of the Cord Failures
The cord failure is shown in the image. The failure typically occurs at the RSM head or radio connector end or both, but can also occur in cable middle section.
Radio users who prefer to route the mic cord behind their back and stress the cable are more likely to experience the problem. Motorola recommends to dress the coil section so it
does not get caught on uniform accessories for optimal RSM service life.
Motorola Remote Speaker-Microphone Models Affected
Motorola is upgrading the cable jacket material in the near future. RSM’s with the new cable will include an “L” in the model suffix when shipped.
Below are the RSM’s identified in the Motorola Technical Notification (MTN):
APX 8000, APX 7000, APX 6000, APX 4000,
PMMN4062
PMMN4065
PMMN4069
PMMN4083
PMMN4099
MOTOTRBO PCR XPR 3000 and XPR 7000 Series RSM’s
PMMN4071
PMMN4073
PMMN4108
PMMN4024
PMMN4040
PMMN4025
PMMN4046
PMMN4050
Only mics that show the failure will be replaced under the MTN warranty extension. Reference MTN-0070-19-NA and original factory order number when requesting replacements. They can be obtained by calling Motorola at 1-800-422-4210; prompt 1.
Download the Motorola Technical Notification MTN-0070-19-NA_RSM
Motorola Wireless Microphone FAQ’s and LED Status Indicators
The Motorola wireless remote speaker-mic (WRSM) is a popular accessory for APX, XTL, and XPR series hand-held and vehicle mounted two-way radios.
Paired with portable radios it provides range about 30 feet and with the PMMN4097 mobile palm mic/gateway you can roam up to 300 feet from the vehicle. There is “mission critical” for APX and a “operations critical” software version for MOTOTRBO DMR radios.
Choose the Correct Wireless Mic for your Motorola Radio
Motorola’s model nomenclature and product tiering make it easy to purchase the wrong mic for your radio. Depending on the included charger bundle the product SKU changes slightly. Below is a summary of the configurations and their compatible radios.
Hand-held APX Series With Internal Bluetooth Enabled
- RLN6554 – Wireless RSM with Battery, Clip (RLN6544) and Dual Unit Charger (PMLN7120)
- RLN6544 – Mission Critical Wireless RSM with Battery and Clip Only
These models are compatible with APX 8000, APX 7000, APX 7000XE, APX 6000, APX 6000XE, APX 4000, APX 3000, and SRX 2200.
It is important to make sure your radio has Bluetooth enabled. The blue dot means is has the internal hardware only. You also need to have the software option (free since April 2016) and your programmer has it turned ON. Notice this same mic can also be used with the PMMN4097 mobile palm mic/gateway.
MOTOTRBO XPR 7000 Series With Bluetooth Enabled
- RLN6562 – Operations Critical Wireless Remote Speaker Microphone with Battery and Belt clip and Dual Unit Charger (PMLN7120)
This model is compatible with XPR 7350, XPR 7350e, XPR 7550, XPR 7550e, XPR 7580, and XPR 7580e with Bluetooth enabled. It may be turned OFF or disabled to save battery life. It is not compatible with XPR 6000 series or with the long range PMMN4097 mobile palm mic/gateway.
Wireless Mic for APX, XTL, and XPR Series Vehicle Mounted Radios
- RLN6551 – Long Range Wireless Mobile Accessory Kit, includes Wireless
Remote Speaker Microphone (RLN6544), Mobile Microphone Bluetooth Gateway (PMMN4097), Vehicular Charger (PMLN6716) - RLN6552 – Same as above without vehicular charger
These models are compatible with APX 8500, APX 7500, APX 6500, APX 4500, APX 1500, XTL 5000, XPR 5350, XPR 5350e, XPR 5550, XPR 5550e, XPR 5580, XPR 5580e, XPR 4350, and XPR 4550.
Adding this wireless mic is easy – replace the palm mic with the combo mic/gateway and “touch-pair” – that’s it. APX users can use the same mic with their portable hand-held radio.
Motorola Wireless Mic Frequently Asked Questions
- Can I use a Bluetooth adapter? No
- Will this work with other radio brands? No
- My mic started speaking the French language. How do I get it back to English? This happens when you power up the mic and press the PTT at the same time. To change languages follow the instructions in the graphic.
- What is WRSM battery model number? PMNN4461
- Can I still use a receive-only earpiece? The WRSM uses the same RLN4941 or PMLN7560 earpieces as most of the the wired mics.
- What do the microphone LED status indicators mean? There are 2 LED lights on the microphone that provide battery level and audio availability status.
- What do the status lights on the WRSM charger mean? The graphic below shows the LED light color indicators and their meanings.
- Does the mic require maintenance? Yes – you should check for firmware updates for improved battery, connectivity, and audio performance especially if more than 6 months old.
Buy online these wireless remote speaker-mics and other radio accessories with low pricing and fast delivery. If you prefer, call our Dover, Delaware office during normal business hours where you will never get an automated attendant or voice mail. We can be reached at 302-734-9250 M-F 8-5pm EST.
Motorola LEX L11 Rugged LTE Handheld Is FirstNet and FIPS 140 Certified
The LEX L11 is Motorola’s third generation purpose-built smartphone for public-safety 
professionals using AT&T FirstNet. The device has an IP68 submersibility rating and has Gorilla Glass 3 on the 5.0 inch display. A dedicated push-to-talk, emergency, and programmable buttons differentiate this from a consumer device. It also has dual front-facing speakers (107dB) and three microphones for noise suppression.
The LEX L11 is built with the Android 7.1 OS and has Bluetooth 4.2 and Wi-Fi 802.11 a/b/g/n/ac/k/r. The 3G/4G LTE radio is UMTS/GSM capable on bands 4, 5, 7, 12, 14, 17, 29, 30, 66 and is AT&T FirstNet certified. A Verizon compatible model is expected to be released in the first half of 2019.
Federal government users should know the LEX L11 is FIPS 140-2 Level 3 Validated.
LEX L11 Pairs With APX 6000/7000/8000 Mission Critical Bluetooth
The LEX pairs with APX 6000, APX 7000, and APX 8000 (including XE) models with internal Bluetooth enabled. It provides remote control of APX radio’s zones, talk groups, and volume, emergency button activation, and allows you to speak directly into LEX L11 over the LMR radio network.
Replacement Batteries and Accessories for LEX L11
The IMPRES 2 PMNN4545 standard swappable battery has 2500 mAh capacity and lasts a typical 10 hour shift. The optional high-capacity PMNN4546 5000 mAh battery lasts up to 20 hours but requires the HN001155A01 replacement back cover.
The LEX has a 3.5mm jack and also supports wired audio accessories. The PMLN4541 2-wire surveillance kit with acoustic tube is the most popular for law enforcement. A lower cost PMLN4540 earbud with inline mic is also available.
LEX L11 Overview Brochure LEX L11 Data Sheet
For more info and pricing, contact our Dover, Delaware office at 302-734-9250 8-5pm EST M-F or email us at [email protected].
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