Motorola Cancels Analog VX-450 Series, VX-264, VX-2100, VX-2200 Radio Models

Motorola BatwingsMotorola Solutions announced the cancellation of several legacy Vertex Standard analog-only models this month. The VX-264, VX-451, VX-454, VX-459, VX-2100, and VX-2200 can no longer be ordered.

The popular analog VX-261, MOTOTRBO digital capable EVX-261, and EVX-S24, are not affected by this notice. Motorola still offers analog-only choices for most of the cancelled models as shown below.VX-264, VX-450, VX-2100, VX-2200 No Longer Orderable

Our remaining stock of VHF VX-264 and UHF VX-264 radios are marked down and a good deal for analog users needing a display with 128 channel capability. Motorola will continue to provide warranty support, depot repairs, and accessories.

New Q3 Motorola MOTOTRBO Trade-in Promo Includes CP200d and EVX-261

Trade Up To Digital XPR SL CP200d EVX Radios

Motorola MOTOTRBO XPR 7000e, SL 7000e Series Trade-In Offer

XPR 7000e, SL 7000e DMR Digital 2-way RadiosEnd users receive at time of order a $1150 discount off 10 handheld XPR 7000e or SL 7000e series DMR radios with a qualifying trade-in of 10 business radios or cellular PTT phones. The XPR/SL 7000e series models include the latest features and accessories that future proof your investment. Intrinsically-safe UL HAZLOC models for hazardous environments are also eligible.

Motorola CP200d MOTOTRBO Portable Radio Trade-In Offer

Motorola MOTOTRBO CP200d DMR Digital RadioEnd users receive a $350 discount off an order of 10 CP200d DMR portable radios with a qualifying trade-in of 10 business radios or cellular PTT phones.

The CP200d is Motorola’s most popular radio for commercial businesses including the construction and security markets.

Motorola EVX-261 MOTOTRBO Portable Radio Trade-In Offer

Digital DMR Handheld PortableEnd users receive a $150 discount off an order of 10 EVX-261 DMR portable radios with a qualifying trade-in of 10 eligible devices.

The low cost EVX-261 operates in both analog and digital modes making them ideal for mixed fleets. This radio is very popular with schools, hotels, and golf courses.

Promotions cannot be mixed and discounts are calculated in multiples of 10 depending on the radio model. K-12 schools qualify for rebates up to $25 per radio in addition to the trade-in offers.

Motorola SLR 8000 Repeater Trade-In Upgrade Offer

Upgrade any brand repeater and save $400 off the Motorola SLR 8000. The repeater is the heart of your communications system and easily forgotten until it fails. This is a good time to upgrade if your repeater has been in service five years or more.

Motorola 12 and 60 Month Financing Offers

MOTOTRBO orders over $25,000 qualify for 0% financing over 12 months or 5.48% financing for 60 months. K-12 schools can finance any amount for this promotion.

For more information about the third quarter 2019 MOTOTRBO trade-in promo and a formal quote contact our Dover, Delaware office at 302-734-9250 M-F 8-5pm EST or use the form below.

Motorola MOTOTRBO Essential Services & Free Wi-Fi Promo Extended Until 9/30

DMR High Tier Hand-held and Vehicle Radios

SL 7000, XPR 7000/3000, SL3500e, XPR 5000/2500 Series Affected

Motorola Solutions changed their MOTOTRBO software support policy for the professional tier radios earlier this year. Essential Services premium software features and standard depot repair warranty for new radios are now provided for five years. It is possible to opt out of the 5 year depot warranty and select 2 years for a small savings.

This change started with SL/XPR 7000 series, XPR 3000 series, SL3500e, XPR 2500, and XPR 5000 series with v2.9 firmware. Premium software features are now licensed for 5 years with a new radio or until any radio shipped prior to v2.9 is still under warranty. Older radios will not accept firmware updates after v2.8 without a licensing fee.

The CP200d, SL300, EVX-261, EVX-S24, CM200d, and CM300d DMR digital radio models are not affected by this change. They could be added in the future but so far it is not clear if it will ever happen.

List of Motorola MOTOTRBO Premium Software Features

Most premium software features were purchased a la carte in the past. The most popular are Bluetooth, Text-to-Speech, and Man-Down. Wi-Fi is not a premium feature and must be purchased separately. Below is a graphic showing the complete list of premium MOTOTRBO software features.

Device and Infrastructure MOTOTRBO Software Features

What Happens With Existing MOTOTRBO Radio Firmware?

Our standard practice for repairs and preventive maintenance includes upgrading every radio to the latest firmware. We are no longer able to go past v2.8 unless the radio is still under warranty. Starting with v2.10 radios will not accept the new firmware (and new features) unless a license was purchased for the serial number of the radio.

Essential Services For MOTOTRBO Existing Radios Brochure

Essential Software Promo Provides FREE Wi-Fi License Until 9/30

Software Updates 3 YearsMotorola announced a promotion for customers with existing radios to purchase MOTOTRBO Essential Services before the end of September. As an added incentive a perpetual Wi-Fi license ($125 value) will be included for enhanced “e” models. This will allow WAVE OnCloud interoperability with TLK 100 radios in the near future.

This is a perfect time to send your radios to us for preventative maintenance. We will install the latest firmware, auto-tune your radio to factory specs, enable Wi-Fi if capable, and unlock a 3 year extension for future software releases. We will also archive your programming information. If you have the CPS programming application are able to perform your own updates we can provide a quote for the unlock codes only.

Call our Dover, Delaware service facility at 302-734-9250 or send a list of your serial numbers and we can provide a quote to futureproof your radios. We look forward to supporting your MOTOTRBO communications devices.

Good 2 Go Batteries From Power Products Include micro-USB Charging Port

Compatible with Your Existing Chargers and Includes a micro-USB Cable2-way radio battery with micro-USB charging port

Power Products has teamed with Good 2 Go to manufacture their battery that can be charged conventionally or with a micro-USB cable. The battery includes a micro-USB port on the side or bottom and a patented internal charger. It makes it very convenient when travelling and away from your charger.

There are ten different batteries available for the most popular Motorola, Kenwood, and Icom 2-way radio models.

Radio Models Good 2 Go USB Batteries For Available Radio Models@-way radio batteries with a micro-USB charging port

Below are the compatible radio models and Good2Go part numbers with links to purchase:

Motorola APX 6000, APX 7000, APX 8000 – Link to G2G7038 2500 mAh Li-ion SMART USB battery (compatible with IMPRES chargers)

Motorola APX 4000, APX 3000, APX 1000, XPR 3300e, XPR 3500e, XPR 7350e, XPR 7380e, XPR 7550e, XPR 7580eG2G4409 2600 mAh Li-ion USB battery

Motorola XTS 5000, XTS 3000, and EF Johnson 5100 series – G2G8299 3000 mAh Li-Po (Lithium Polymer) USB battery

Motorola XTS 2500, XTS 1500, MT1500, PR1500G2G9858 2600 mAh Li-ion USB battery

Motorola CP200d, CP150, PR400G2G4497 2600 mAh Li-ion USB battery

Motorola XPR 6100, XPR 6300, XPR 6350, XPR 6380, XPR 6500, XPR 6550, XPR 6580G2G4077 2600 mAh Li-ion USB battery

Motorola HT750, HT1250, HT1550, MTX850, MTX850LS, MTX900, MTX950, MTX8250LS, MTX9250G2G9013 2000 mAh Li-Po USB battery

Kenwood NX220, NX320, NX420, NX3200, NX3220, NX3300, NX3320, TK2170, TK2360, TK3170, TK3173, TK3360G2GKNB57 2000 mAh Li-ion USB battery

Kenwood NX200, NX300, TK5220, TK5320G2GKNB48 2500 mAh Li-ion USB battery

ICOM IC-F3161, IC-F3230D, IC-F3261D, ICF3360D, IC-F4161, IC-F4230D, IC-F4261D, IC-F4360DG2G232 2600 mAh Li-ion USB battery

Download Power Products G2G USB Battery Data Sheet .pdf

Motorola Technical Notification: APX/PCR RSM Cable Failures

APX XPR Shoulder Mic with coiled cordRemote speaker-microphones cables for APX P25 and XPR MOTOTRBO DMR series radios could experience jacket failures when stressed. A manufacturing change in jacket material caused the problem.

When the cord is stressed the cable could tear or fray and expose the internal wiring. As a result, RSM’s that show failures will be replaced for up to 24 months after purchase.

Symptoms and Root Cause of the Cord FailuresCoiled Cord small tear and fraying example

The cord failure is shown in the image. The failure typically occurs at the RSM head or radio connector end or both, but can also occur in cable middle section.

Front and back mic cable routingRadio users who prefer to route the mic cord behind their back and stress the cable are more likely to experience the problem. Motorola recommends to dress the coil section so it
does not get caught on uniform accessories for optimal RSM service life.

Motorola Remote Speaker-Microphone Models Affected

Motorola is upgrading the cable jacket material in the near future. RSM’s with the new cable will include an “L” in the model suffix when shipped.

Below are the RSM’s identified in the Motorola Technical Notification (MTN):

APX 8000, APX 7000, APX 6000, APX 4000,

PMMN4062
PMMN4065
PMMN4069
PMMN4083
PMMN4099

MOTOTRBO PCR XPR 3000 and XPR 7000 Series RSM’s

PMMN4071
PMMN4073
PMMN4108
PMMN4024
PMMN4040
PMMN4025
PMMN4046
PMMN4050

Only mics that show the failure will be replaced under the MTN warranty extension. Reference MTN-0070-19-NA and original factory order number when requesting replacements. They can be obtained by calling Motorola at 1-800-422-4210; prompt 1.

Download the Motorola Technical Notification MTN-0070-19-NA_RSM

Motorola Wireless Microphone FAQ’s and LED Status Indicators

Motorola RLN6544 Wireless RSMThe Motorola wireless remote speaker-mic (WRSM) is a popular accessory for APX, XTL, and XPR series hand-held and vehicle mounted two-way radios.

Paired with portable radios it provides range about 30 feet and with the PMMN4097 mobile palm mic/gateway you can roam up to 300 feet from the vehicle. There is “mission critical” for APX and a “operations critical” software version for MOTOTRBO DMR radios.

 Choose the Correct Wireless Mic for your Motorola Radio

Motorola’s model nomenclature and product tiering make it easy to purchase the wrong mic for your radio. Depending on the included charger bundle the product SKU changes slightly. Below is a summary of the configurations and their compatible radios.

Hand-held APX Series With Internal Bluetooth Enabled

APX Portable Radios

  • RLN6554 – Wireless RSM with Battery, Clip (RLN6544) and Dual Unit Charger (PMLN7120)
  • RLN6544 – Mission Critical Wireless RSM with Battery and Clip Only

These models are compatible with APX 8000, APX 7000, APX 7000XE, APX 6000, APX 6000XE, APX 4000, APX 3000, and SRX 2200.

It is important to make sure your radio has Bluetooth enabled. The blue dot means is has the internal hardware only. You also need to have the software option (free since April 2016) and your programmer has it turned ON. Notice this same mic can also be used with the PMMN4097 mobile palm mic/gateway.

MOTOTRBO XPR 7000 Series With Bluetooth EnabledDisplay and Non-Display Models

  • RLN6562 – Operations Critical Wireless Remote Speaker Microphone with Battery and Belt clip and Dual Unit Charger (PMLN7120)

This model is compatible with XPR 7350, XPR 7350e, XPR 7550, XPR 7550e, XPR 7580, and XPR 7580e with Bluetooth enabled. It may be turned OFF or disabled to save battery life. It is not compatible with XPR 6000 series or with the long range PMMN4097 mobile palm mic/gateway.

Wireless Mic for APX, XTL, and XPR Series Vehicle Mounted Radios

  • RLN6551 – Long Range Wireless Mobile Accessory Kit, includes WirelessLong Range Wireless Speaker Mic Remote Speaker Microphone (RLN6544), Mobile Microphone Bluetooth Gateway (PMMN4097), Vehicular Charger (PMLN6716)
  • RLN6552 – Same as above without vehicular charger

These models are compatible with APX 8500, APX 7500, APX 6500, APX 4500, APX 1500, XTL 5000, XPR 5350, XPR 5350e, XPR 5550, XPR 5550e, XPR 5580, XPR 5580e, XPR 4350, and XPR 4550.

Adding this wireless mic is easy – replace the palm mic with the combo mic/gateway and “touch-pair” – that’s it. APX users can use the same mic with their portable hand-held radio.

Motorola Wireless Mic Frequently Asked Questions

  1. Can I use a Bluetooth adapter? No
  2. Will this work with other radio brands? No
  3. My mic started speaking the French language. How do I get it back to English? This happens when you power up the mic and press the PTT at the same time. To change languages follow the instructions in the graphic.How to change language in wireless RSM
  4. What is WRSM battery model number? PMNN4461
  5. Can I still use a receive-only earpiece? The WRSM uses the same RLN4941 or PMLN7560 earpieces as most of the the wired mics.
  6. What do the microphone LED status indicators mean? There are 2 LED lights on the microphone that provide battery level and audio availability status. Status Indicator Definitions
  7. What do the status lights on the WRSM charger mean? The graphic below shows the LED light color indicators and their meanings.Battery Status Indicators by Flashing Color
  8. Does the mic require maintenance? Yes – you should check for firmware updates for improved battery, connectivity, and audio performance especially if more than 6 months old.

Buy online these wireless remote speaker-mics and other radio accessories with low pricing and fast delivery. If you prefer, call our Dover, Delaware office during normal business hours where you will never get an automated attendant or voice mail. We can be reached at 302-734-9250 M-F 8-5pm EST.

Motorola DTR700 License Free Digital 2-Way Radio Now Shipping

Motorola BatwingsMotorola Solutions digital DTR series 2-way radios have been solving on-site communications problems for hospitality, education, and retail workers for over ten years. The entry-level radio’s low cost, digital features, and no FCC license requirement make this a popular radio choice for first time users. The latest DTR release from Motorola is even better.

DTR700 is Thin, Lightweight, IP54 Rugged, and Has a Color Display

License Free 900 MHz Radio for On-site UseThe new DTR700 has been improved with a rugged IP54 rating, color display, and longer 16.5 hour battery. The 900 MHz frequencies provide better building penetration than VHF or UHF bands.

The DTR700 offers flexible communication options, including one-to-one calling and one-to-many calling. Caller ID, audible or variable call alert, and interference-free voice audio make this a good choice.

DTR700 is compatible with the DTR650, DTR550, and DTR410 legacy radios. All of these models have been cancelled but are still supported by Motorola’s repair depot.  The DTR700 warranty has also been improved to 24 months.

DTR700 Offers Many Accessory Options

The radio uses the same popular 2-pin audio connector as other Motorola DTR, BPR, CLS, RD, and RM model radios. There is a new HKLN4601 surveillance kit with clear acoustic tube and HKLN4604 swivel earpiece that stays outside the ear.  The PMNN4578 2500 mAh battery and PMPN4469 AC charger are new for this radio. There is also a PMPN4465 6 pocket charger that charges spare batteries or radios.

Pricing and more info for the DTR700 can be found on our online store. We also offer a DTR700 Six Pack Bundle complete with HKLN4601 surveillance earpiece accessories. We can help with custom programming, accessory choices, and a formal quote if needed. Contact us at our Dover, Delaware office at 302-734-9250 during normal business hours or use the form below.

Motorola LEX L11 Rugged LTE Handheld Is FirstNet and FIPS 140 Certified

The LEX L11 is Motorola’s third generation purpose-built smartphone for public-safety Rugged LTE FirstNet Deviceprofessionals using AT&T FirstNet. The device has an IP68 submersibility rating and has Gorilla Glass 3 on the 5.0 inch display. A dedicated push-to-talk, emergency, and programmable buttons differentiate this from a consumer device. It also has dual front-facing speakers (107dB) and three microphones for noise suppression.

The LEX L11 is built with the Android 7.1 OS and has Bluetooth 4.2 and Wi-Fi 802.11 a/b/g/n/ac/k/r. The 3G/4G LTE radio is UMTS/GSM capable on bands 4, 5, 7, 12, 14, 17, 29, 30, 66 and is AT&T FirstNet certified. A Verizon compatible model is expected to be released in the first half of 2019.

Federal government users should know the LEX L11 is FIPS 140-2 Level 3 Validated.

LEX L11 Pairs With APX 6000/7000/8000 Mission Critical Bluetooth

The LEX pairs with APX 6000, APX 7000, and APX 8000 (including XE)  models with internal Bluetooth enabled. It will provides remote control of APX radio’s zones, talk groups, and volume, emergency button activation, and allows you to speak directly into LEX L11 over the LMR radio network.

Replacement Batteries and Accessories for LEX L11

The IMPRES 2 PMNN4545 standard swappable battery has 2500 mAh capacity and lasts a typical 10 hour shift. The optional high-capacity PMNN4546 5000 mAh battery lasts up to 20 hours but requires the HN001155A01 replacement back cover.

The LEX has a 3.5mm jack and also supports wired audio accessories. The PMLN4541 2-wire surveillance kit with acoustic tube is the most popular for law enforcement. A lower cost PMLN4540 earbud with inline mic is also available.

LEX L11 Overview Brochure                   LEX L11 Data Sheet

For more info and pricing, contact our Dover, Delaware office at 302-734-9250 8-5pm EST M-F or email us at [email protected]

New Improved Motorola PMNN4547 IP68 APX 8000H UL Battery

Higher Capacity and Improved Cold Temperature PerformanceUL TIA 4950 Battery for APX 6000

Motorola recently started shipping a new intrinsically-safe TIA 4950 battery for the APX 8000H and APX 8000HXE HAZLOC radio models. The PMNN4547 battery provides 3100 mAh capacity using Li-ion cells and has an improves cold temperature specification. It has a IP68 rating which means it can survive in six feet of water for up to four hours. It also uses IMPRES 2 technology that provides up to 60% more charging cycles as compared to a standard battery.

Requires A New Carry Holder or Leather Case for APX 6000

APX 6000 Leather Case with Fixed Belt LoopThe new battery provides 16% more capacity than the 2,650 mAh NNTN8930 UL model.  Because the PMNN4547 is about 3mm deeper, APX 6000 and SRX 2200 users will need to upgrade their carrying accessories.

The PMLN7901 plastic carry holder is required to fit the new battery. If you are using the rugged APX 6000XE with larger knobs a PMLN7902 is the correct holster. There are also new APX 6000 leather cases with fixed or swivel belt loops available in our online store.

Motorola PMNN4547 Carry Case Bulletin .pdf

New MotoX Motorcycle Quick-Transition Kit With Wireless PTT

Police Motorcycle Quick-Transition Radio AccessoryEarPhone Connection, a leader in public-safety audio accessories, has a new low cost headset for motorcycle radio communications. Compatible with hand-held portable 2-way radios, their MotoX kit includes a helmet kit, wireless push-to-talk button for the handlebar, and a unique remote speaker-microphone. The helmet kit works with 3/4 and full-face helmets and includes a noise-cancelling boom microphone.

MotoX Available For Motorola APX, XTS, XPR, and HT750/1250/1550

MotoX-23W Quick-Transition for Motorola XTSThe MotoX-34W is compatible with Motorola APX series, XPR 7000, and XPR 6000 models. The MotoX-23W is designed for XTS series, PR1500, MT1500, and other radios with Cosmo connectors. Special order kits are also available for Motorola HT750/1250/1550, PR860, and Harris M/A-Com 700P, P7100, P7130, P7150, P7170, P7200, P5100, P5130, and P5150.

MotoX Speaker-Mic Includes Embedded Bluetooth and Unique 3.5mm Jack

The unique remote speaker-mic has embedded Bluetooth and pairs with the wireless push-to-talk button that mounts to the handlebar. The mic also has a special 3.5mm jack that connects the audio to helmet speakers and boom mic. When disconnected, it works like a normal speaker-mic.