Magnum Electronics Continues Operations During State of DE COVID-19 Emergency

Magnum Electronics Logo Dover, DE

Earlier today our Governor ordered non-essential businesses in Delaware to close effective Tuesday, 3/24 in order to curb the spread of  COVID-19. The order will remain in effect until May 15th or until the public health threat is eliminated.

Magnum Electronics Classified As Essential Business and Will Remain Open

Magnum Electronics is considered an essential business as shown in the list of essential and non-essential business classification codes. Our intent is to continue to provide technical services and product fulfillment while keeping our employees safe. Precautions are being taken to minimize the risks associated with COVID-19 and we will continue to support public-safety, healthcare, and essential service providers with their communications needs.

Total Customer Satisfaction is our fundamental corporate goal and will continue to do everything we can to provide the best possible service to all of our customers during these exceptionally challenging times.

Bill Ridenour, President

Motorola Technical Bulletin: Recommended Cleaning and Disinfecting Guidelines

Radio Solutions Channel PartnerIn response to the coronavirus (COVID-19) pandemic, Motorola Solutions is providing recommended cleaning and disinfecting guidelines for 2-way radios, body-worn cameras, and accessories based on current and best understanding of radio hygiene.

Per global health authorities, removing germs, dirt and impurities from surfaces lowers the risk of spreading infection. Using chemical disinfectants may kill germs that remain on surfaces after cleaning, which further lowers the risk of spreading infection.

General Cleaning Recommendations

  • Apply 0.5% detergent-water solution with a cloth, then use a stiff, non-metallic, short-bristled brush to work all loose dirt away from the device. Use a soft, absorbent, lintless cloth or tissue to remove the solution and dry the device.
  • Make sure that no solution remains entrapped near any connectors, cracks or crevices.

Disinfecting Guidelines

  • Devices may be disinfected by wiping them down with over-the-counter isopropyl alcohol (rubbing alcohol) with at least 70% alcohol concentration.
  • When cleaning with isopropyl alcohol, the alcohol should never be applied directly to the device. It should be applied to a cloth, which is then used to wipe down the device.
  • The effects of certain chemicals and their vapors can have detrimental effects on plastics and the metal platings.

Do not use bleach, solvents or cleaning sprays to cleanse or disinfect your device.

Motorola does not certify the above cleaning will remove COVID-19 or other foreign substances, however, the cleaning methods are approved for their products.

Download the Motorola Cleaning and Disinfecting Bulletin

Information from the WHO website: Getting your workplace ready for COVID-19

Information from the US CDC website: Coronavirus Disease 2019 (COVID-19)

3M Peltor ComTac VI NIB Tactical Communications Headset Offers New Features

Next generation ComTac VI NIB and SWAT-TAC VI NIB tactical headsets from 3M offer MT20H682FB-47N GN Single Comm Greenadvanced features and improvements that justify the upgrade of your existing hearing protection.

Natural Interaction Behavior or “NIB” is a new feature allowing up to four team members to speak simultaneously (full duplex) within approximately 30 feet of each other and 60 others can listen. It automatically starts when high noise level prevents normal voice communications. The video below illustrates how NIB works.

New Mission Audio Profiles (MAP), Advanced VOX, and Telescope Boom Mic

Past headset users only had the volume control adjustment when the noise level changed. MAP provides five different audio profiles for environmental listening designed for typical missions as defined below:

  • Observation – highest volume and widest frequency response for max hearing
  • Patrol – High volume, reduced high frequencies to limit footsteps, close sounds
  • Conversation – Maximizes face-to-face communications
  • Comfort – High noise for long periods of time (tactical vehicle, air transport)
  • Off/Disabled – Capability to turn OFF environmental listening

Advanced VOX (voice operated transmit) is adaptive, meaning the threshold to activate will adjust automatically depending on the noise environment. The ComTac VI also has a button on the left earcup so you can easily switch from VOX to PTT.

The MT73 boom microphone has also been redesigned with improved noise-cancelling technology and IP68 submersibility rating. The new design accommodates both left and right handed shooters without moving the mic to opposite side of the headset. The boom can telescope to adjust its length too.

Download 3M Peltor ComTac VI Spec Sheet. pdf

Magnum Electronics is an authorized 3M Peltor Distributor and supports all headsets including ComTac, SWAT-TAC, LiteCom, and 3M PTT headset adapters for all radio manufactures.

JPS RSP-Z2 Gateway Provides Simple Patch for Radio System Interoperability

The RSP-Z2 dual-channel gateway from JPS Interoperability Solutions located inJPS Interoperability Solutions Raleigh, NC allows a pair of 2-way radios, IP connections, or a radio and IP connection to be patched together. There are no recurring costs and the RSP-Z2 supports 2/4-wire interfaces, SIP, RTP, and RoIP protocols. JPS offers factory-built cables with connectors for almost every analog and digital radio model ever manufactured.

Easy Solution to Connect Your Existing Radios with WAVE TLK 100 LTE Devices

LTE Wi-Fi Two-Way Hand-held Two-Way RadioUsers with a large number of existing on-site radios can easily interface with Motorola WAVE OnCloud TLK 100 LTE devices that provide nationwide coverage. All you need is the RSP-Z2 and interface cables for the TLK 100 and your on-site radio.

The TLK 100 and your radio would be dedicated and can not be used for dispatch. Interoperability is automatic on the channels selected on each dedicated radio. Coverage for the on-site donor radio would be limited by the antenna system or repeater.

JPS RSP-Z2 Interoperability Gateway Data Sheet

JPS RSPZ2 Installation and Operation Guide

JPS RSPZ2 Field Optimization and Troubleshooting Guide

Visit our website for JPS ACU series interoperability gateways, SNV-12 voters, NXU-2A network extension unit, and interface cables. Magnum Electronics has been an authorized JPS Dealer since 2006 and provides technical support services if needed.

Motorola Solutions MOTOTRBO Upgrade Promotions for First Quarter 2020

MOTOTRBO 2-Way Radio Upgrade Offers

Motorola MOTOTRBO XPR 7000e Series Trade-In Offer

End users receive at time of order a $12Display and Non-Display Models50 discount off 10 handheld XPR 7000e DMR radios with a qualifying trade-in of 10 business radios or cellular PTT phones. The XPR 7000e series models include the latest features and accessories that future proof your investment. Intrinsically-safe UL HAZLOC models for hazardous environments are also eligible.

Motorola CP200d MOTOTRBO Portable Radio Trade-In Offer

Motorola MOTOTRBO CP200d DMR Digital RadioEnd users receive a $400 discount off an order of 10 CP200d DMR portable radios with a qualifying trade-in of 10 business radios or cellular PTT phones.

The CP200d is Motorola’s most popular radio for commercial businesses including the construction and security markets.

Motorola SL300 MOTOTRBO Portable Radio Trade-In Offer

VHF or UHF DMR Thin Light RadioEnd users receive a $300 discount off an order of 10 SL300 DMR portable radios with a qualifying trade-in of 10 business radios or cellular PTT phones.

The SL300 is Motorola’s thinnest and lightest radio with both analog and digital capability. This radio is perfect for education, hospitality, and health care facilities.

Motorola VX-261 MOTOTRBO Portable Radio Trade-In Offer

Digital DMR Handheld PortableEnd users receive a $150 discount off an order of 10 VX-261 analog portable radios with a qualifying trade-in of 10 eligible devices.

The low cost VX-261 operates in analog mode making it ideal for basic voice communications. This radio has a 5 watts output in VHF or UHF, business frequencies, and a 36 month warranty.

Promotions cannot be mixed and discounts are calculated in multiples of 10 depending on the radio model. K-12 schools also qualify for rebates up to $25 per radio in addition to the trade-in offers.

Motorola SLR 8000 and SLR 5700 Repeater Offers

100 Watt MOTOTRBO DMR RepeaterThere is also special pricing this quarter for the 100 watt SLR 8000 and 50 watt SLR 5700 MOTOTRBO repeaters. It’s a good time to upgrade your MTR 3000, XPR 8400 or 8300 repeater.

The repeater is the heart of your communications system and retransmits all the radio-to-radio traffic. How many years has your repeater been in service? If installed in 2015 or earlier you are due for an upgrade.

Motorola 12 and 60 Month Financing Offers

MOTOTRBO orders over $25,000 qualify for 0% financing over 12 months or 5.35% financing for 60 months. K-12 schools can finance any amount for this promotion.

For more information about the first quarter 2020 MOTOTRBO trade-in promo and a formal quote contact our Dover, Delaware office at 302-734-9250 M-F 8-5pm EST or use the form below.

New Features Available for Motorola DTR700 With 7.02 Firmware Release

License Free 900 MHz Radio for On-site UseMotorola’s DTR700 900 MHz license-free radio has another firmware update available that allows users to receive new features at no charge. The Phase 2 release can be downloaded and includes new firmware, a new updater tool, and new programming software.

DTR700 radios use 902-928 MHz ISM spread spectrum and provide digital features. They are designed for on-site communications and perform well in buildings.

Group, individual, and call alert is standard. The DTR700 has a color display, radio ID, IP54 rating, and up to 16 hour battery life on a single charge. A two year warranty from Motorola is included.

Motorola DTR700 Phase 2 Features Included with 7.02 Firmware UpgradeRadio Solutions Channel Partner

1. Text Message – radio able to receive text messages and send text messages to other radios with pre-programmed text messages.

2. Remote Monitor (DTR700 & DTR720 only) – radio configured as Manager Mode is able to remotely monitor and listen to the environment of the other radio for 30 seconds provided the target radio is in the range.

3. Remote Disable (DTR700 & DTR720 only) – radio configured as Manager Mode is able to remotely enable or disable other radio provided the target radio is in the range.

4. Call Alert – radio able to pre-alert a specific radio in range to call back.

5. Rental Timer (DTR600 & DTR720 only) – radio rental company able to set rental period to radios and radio will be disabled when rental period expired.

6. Ringer Tone and Volume – radio able to set specific Ringer Tone and configure the loudness of the Ringer Tone that sound while receiving text message or call alert.

7. Over-The-Air Contact Cloning – radio able to add or delete contacts to or from another radio wirelessly without connecting the radios by cable.

8. Fixed issue with call failed after back and forth private calls to a radio

DTR700 software downloads, updater tool, and instructions at this link.

Motorola Extends Trade-in Promotions for MOTOTRBO Radios Until 12/31/19

MOTOTRBO Trade-In Offers

Motorola MOTOTRBO XPR 7000e Series Trade-In Offer

XPR 7000e, SL 7000e DMR Digital 2-way RadiosEnd users receive at time of order a $1350 discount off 10 handheld XPR 7000e DMR radios with a qualifying trade-in of 10 business radios or cellular PTT phones. The XPR 7000e series models include the latest features and accessories that future proof your investment. Intrinsically-safe UL HAZLOC models for hazardous environments are also eligible.

Motorola XPR 5000e Series Mobile Radios for Fleet Communications

MOTOTRBO DMR Full Featured Mobile Two-Way RadioEnd users receive a $500 discount off an order of 10 XPR 5000e DMR mobile radios with a qualifying trade-in of 10 eligible radios. The radios are available in VHF, UHF, 800, and 900 MHz. Features include Bluetooth 4.0, GPS, Wi-Fi, and WAVE OnCloud support.

Motorola CP200d MOTOTRBO Portable Radio Trade-In Offer

Motorola MOTOTRBO CP200d DMR Digital RadioEnd users receive a $400 discount off an order of 10 CP200d DMR portable radios with a qualifying trade-in of 10 business radios or cellular PTT phones.

The CP200d is Motorola’s most popular radio for commercial businesses including the construction and security markets.

Motorola EVX-261 MOTOTRBO Portable Radio Trade-In Offer

Digital DMR Handheld PortableEnd users receive a $300 discount off an order of 10 EVX-261 DMR portable radios with a qualifying trade-in of 10 eligible devices.

The low cost EVX-261 operates in both analog and digital modes making them ideal for mixed fleets. This radio is very popular with schools, hotels, and golf courses.

Promotions cannot be mixed and discounts are calculated in multiples of 10 depending on the radio model. K-12 schools qualify for rebates up to $25 per radio in addition to the trade-in offers.

Motorola SLR 1000 Repeater Offer

Range Extender for MOTOTRBO Radio SystemsThere is also special pricing until the end of the year for the VHF or UHF SLR 1000 MOTOTRBO repeater. Extend your range with this easy to install repeater that can be installed outdoors with the included internal duplexer and weatherproof housing.

This is perfect for extending on-site coverage at construction job-sites, schools, and manufacturing plants.

Motorola 12 and 60 Month Financing Offers

MOTOTRBO orders over $25,000 qualify for 0% financing over 12 months or 5.48% financing for 60 months. K-12 schools can finance any amount for this promotion.

For more information about the fourth quarter 2019 MOTOTRBO trade-in promo and a formal quote contact our Dover, Delaware office at 302-734-9250 M-F 8-5pm EST or use the form below.

Motorola MOTOTRBO Essential Services & Free Wi-Fi Promo Extended Until 12/30

DMR High Tier Hand-held and Vehicle Radios

SL 7000, XPR 7000/3000, SL3500e, XPR 5000/2500 Series Affected

Motorola Solutions changed their MOTOTRBO software support policy for the professional tier radios earlier this year. Essential Services premium software features and standard depot repair warranty for new radios are now provided for five years. It is possible to opt out of the 5 year depot warranty and select 2 years for a small savings.

This change started with SL/XPR 7000 series, XPR 3000 series, SL3500e, XPR 2500, and XPR 5000 series with v2.9 firmware. Premium software features are now licensed for 5 years with a new radio or until any radio shipped prior to v2.9 is still under warranty. Older radios will not accept firmware updates after v2.8 without a licensing fee.

The CP200d, SL300, EVX-261, EVX-S24, CM200d, and CM300d DMR digital radio models are not affected by this change. They could be added in the future but so far it is not clear if it will ever happen.

List of Motorola MOTOTRBO Premium Software Features

Most premium software features were purchased a la carte in the past. The most popular are Bluetooth, Text-to-Speech, and Man-Down. Wi-Fi is not a premium feature and must be purchased separately. Below is a graphic showing the complete list of premium MOTOTRBO software features.

Device and Infrastructure MOTOTRBO Software Features

What Happens With Existing MOTOTRBO Radio Firmware?

Our standard practice for repairs and preventive maintenance includes upgrading every radio to the latest firmware. We are no longer able to go past v2.8 unless the radio is still under warranty. Starting with v2.10 radios will not accept the new firmware (and new features) unless a license was purchased for the serial number of the radio.

Essential Services For MOTOTRBO Existing Radios Brochure

Essential Software Promo Provides FREE Wi-Fi License Until 12/30

Software Updates 3 YearsMotorola announced a promotion for customers with existing radios to purchase MOTOTRBO Essential Services before the end of December. As an added incentive a perpetual Wi-Fi license ($125 value) will be included for enhanced “e” models. This will allow WAVE OnCloud interoperability with TLK 100 radios in the near future.

This is a perfect time to send your radios to us for preventative maintenance. We will install the latest firmware, auto-tune your radio to factory specs, enable Wi-Fi if capable, and unlock a 3 year extension for future software releases. We will also archive your programming information. If you have the CPS programming application are able to perform your own updates we can provide a quote for the unlock codes only.

Call our Dover, Delaware service facility at 302-734-9250 or send a list of your serial numbers and we can provide a quote to futureproof your radios. We look forward to supporting your MOTOTRBO communications devices.

 

Updated Motorola APX XE500 RSM Best Practices Training Video for Firefighters

Firefighter Mic for APX 6000, APX 8000Below is an updated training video from Motorola Solutions for firefighters using APX series 2-way radios and remote speaker-microphones. The original video “Say It Loud and Clear” was developed with help from the IAFC.

The new version includes the XE500 extreme temperature remote speaker-mics designed for firefighters in addition to the standard RSM’s with Windporting.

Best Practices Video for Clear Audio Using Motorola APX Series

New Motorola RM250 Wired Speaker-Mic for TLK 100, SL300, SL3500e, SL 7550e Now Available

SL300,SL3500e,SL7550e, and RM250 Wired RSM

SL300, SL3500e, and SL7550e MOTOTRBO radios need a battery-powered remote speaker-microphone not available from Motorola Solutions until now. The new IP67 RM250 is Motorola’s first rechargeable wired RSM. It has a Kevlar reinforced coiled cord, ultra-thin head with swivel clip, 3.5mm audio jack, and Micro USB charging port. Battery life is up to 22 hours after a 2 hour charge. The PMLN7560 earpiece with acoustic tube can be used for discreet communications and surveillance.

The RM250 is now compatible with the WAVE PTT TLK 100 LTE network radio and the SLN 1000 CBRS device. The “B” version (PMLN7560B) that started shipping in November is required.

Download the RM250 Powered RSM Data Sheet .pdf