Motorola Wireless Microphone FAQ’s and LED Status Indicators

Motorola RLN6544 Wireless RSMThe Motorola wireless remote speaker-mic (WRSM) is a popular accessory for APX, XTL, and XPR series hand-held and vehicle mounted two-way radios.

Paired with portable radios it provides range about 30 feet and with the PMMN4097 mobile palm mic/gateway you can roam up to 300 feet from the vehicle. There is “mission critical” for APX and a “operations critical” software version for MOTOTRBO DMR radios.

 Choose the Correct Wireless Mic for your Motorola Radio

Motorola’s model nomenclature and product tiering make it easy to purchase the wrong mic for your radio. Depending on the included charger bundle the product SKU changes slightly. Below is a summary of the configurations and their compatible radios.

Hand-held APX Series With Internal Bluetooth Enabled

APX Portable Radios

  • RLN6554 – Wireless RSM with Battery, Clip (RLN6544) and Dual Unit Charger (PMLN7120)
  • RLN6544 – Mission Critical Wireless RSM with Battery and Clip Only

These models are compatible with APX 8000, APX 7000, APX 7000XE, APX 6000, APX 6000XE, APX 4000, APX 3000, and SRX 2200.

It is important to make sure your radio has Bluetooth enabled. The blue dot means is has the internal hardware only. You also need to have the software option (free since April 2016) and your programmer has it turned ON. Notice this same mic can also be used with the PMMN4097 mobile palm mic/gateway.

MOTOTRBO XPR 7000 Series With Bluetooth EnabledDisplay and Non-Display Models

  • RLN6562 – Operations Critical Wireless Remote Speaker Microphone with Battery and Belt clip and Dual Unit Charger (PMLN7120)

This model is compatible with XPR 7350, XPR 7350e, XPR 7550, XPR 7550e, XPR 7580, and XPR 7580e with Bluetooth enabled. It may be turned OFF or disabled to save battery life. It is not compatible with XPR 6000 series or with the long range PMMN4097 mobile palm mic/gateway.

Wireless Mic for APX, XTL, and XPR Series Vehicle Mounted Radios

  • RLN6551 – Long Range Wireless Mobile Accessory Kit, includes WirelessLong Range Wireless Speaker Mic Remote Speaker Microphone (RLN6544), Mobile Microphone Bluetooth Gateway (PMMN4097), Vehicular Charger (PMLN6716)
  • RLN6552 – Same as above without vehicular charger

These models are compatible with APX 8500, APX 7500, APX 6500, APX 4500, APX 1500, XTL 5000, XPR 5350, XPR 5350e, XPR 5550, XPR 5550e, XPR 5580, XPR 5580e, XPR 4350, and XPR 4550.

Adding this wireless mic is easy – replace the palm mic with the combo mic/gateway and “touch-pair” – that’s it. APX users can use the same mic with their portable hand-held radio.

Motorola Wireless Mic Frequently Asked Questions

  1. Can I use a Bluetooth adapter? No
  2. Will this work with other radio brands? No
  3. My mic started speaking the French language. How do I get it back to English? This happens when you power up the mic and press the PTT at the same time. To change languages follow the instructions in the graphic.How to change language in wireless RSM
  4. What is WRSM battery model number? PMNN4461
  5. Can I still use a receive-only earpiece? The WRSM uses the same RLN4941 or PMLN7560 earpieces as most of the the wired mics.
  6. What do the microphone LED status indicators mean? There are 2 LED lights on the microphone that provide battery level and audio availability status. Status Indicator Definitions
  7. What do the status lights on the WRSM charger mean? The graphic below shows the LED light color indicators and their meanings.Battery Status Indicators by Flashing Color
  8. Does the mic require maintenance? Yes – you should check for firmware updates for improved battery, connectivity, and audio performance especially if more than 6 months old.

Buy online these wireless remote speaker-mics and other radio accessories with low pricing and fast delivery. If you prefer, call our Dover, Delaware office during normal business hours where you will never get an automated attendant or voice mail. We can be reached at 302-734-9250 M-F 8-5pm EST.

Motorola MOTOTRBO Essential Services & Free Wi-Fi Promotion

DMR High Tier Hand-held and Vehicle Radios

SL 7000, XPR 7000/3000, SL3500e, XPR 5000/2500 Series Affected

Motorola Solutions changed their MOTOTRBO software support policy for the professional tier radios earlier this year. Essential Services premium software features and standard depot repair warranty for new radios are now provided for five years. It is possible to opt out of the 5 year depot warranty and select 2 years for a small savings.

This change started with SL/XPR 7000 series, XPR 3000 series, SL3500e, XPR 2500, and XPR 5000 series with v2.9 firmware. Premium software features are now licensed for 5 years with a new radio or until any radio shipped prior to v2.9 is still under warranty. Older radios will not accept firmware updates after v2.8 without a licensing fee.

The CP200d, SL300, EVX-261, EVX-S24, CM200d, and CM300d DMR digital radio models are not affected by this change. They could be added in the future but so far it is not clear if it will ever happen.

List of Motorola MOTOTRBO Premium Software Features

Most premium software features were purchased a la carte in the past. The most popular are Bluetooth, Text-to-Speech, and Man-Down. Wi-Fi is not a premium feature and must be purchased separately. Below is a graphic showing the complete list of premium MOTOTRBO software features.

Device and Infrastructure MOTOTRBO Software Features

What Happens With Existing MOTOTRBO Radio Firmware?

Our standard practice for repairs and preventive maintenance includes upgrading every radio to the latest firmware. We are no longer able to go past v2.8 unless the radio is still under warranty. Starting with v2.10 radios will not accept the new firmware (and new features) unless a license was purchased for the serial number of the radio.

Essential Services For MOTOTRBO Existing Radios Brochure

Essential Software Promotion Provides FREE Wi-Fi License Until 6/30

Software Updates 3 YearsMotorola announced a promotion for customers with existing radios to purchase MOTOTRBO Essential Services before the end of June. As an added incentive a perpetual Wi-Fi license ($125 value) will be included for enhanced “e” models. This will allow WAVE OnCloud interoperability with TLK 100 radios in the near future.

This is a perfect time to send your radios to us for preventative maintenance. We will install the latest firmware, auto-tune your radio to factory specs, enable Wi-Fi if capable, and unlock a 3 year extension for future software releases. We will also archive your programming information. If you have the CPS programming application are able to perform your own updates we can provide a quote for the unlock codes only.

Call our Dover, Delaware service facility at 302-734-9250 or send a list of your serial numbers and we can provide a quote to futureproof your radios. We look forward to supporting your MOTOTRBO communications devices.

2019 Q2 Unication G1, G4, G5 Promo – FREE Extended Warranty Until 6/28

All Unication G-Series Voice Pagers ordered now through 6/28/19 will automatically include the three year extended warranty option.

Yellow, Red, Pink, and Black Fire PagersAny lowband, VHF, or UHF G1 will include the EXTWARRANTY-G1 option. The G1 signalling capabilities include 2 tone, 5/6 tone, and CTCSS (PL), CDCSS (DPL) for monitoring radio channels. Up to 64 programmable channels, UL intrinsically-safe, IP67 submersible, and 16 minutes of voice storage are standard with all G1 models.

G4, G5 UL Intrinsically-Safe Models with DisplayThe P25 700/800 MHz G4 and dual band VHF or UHF/700/800 MHz G5 include the EXTWARRANTY-G4 option valued at $130. The G4 and G5 can be programmed with P25 Phase I or Phase II protocol with Priority TGID Scan. It supports 2-Tone over P25, P25 Trunking, P25 Conventional, DMR Tier 1 & Tier 2, and Analog Conventional.

There are no minimum purchase quantities for this promo. This protects your investment for 5 years and provides parts and labor depot repairs at Unication’s Kentucky service facility.

5/11/19 Update – New Unication G5 Promo: Order 20+ and receive FREE desktop chargers until end of June. It can be combined with the FREE Warranty promo too.

Contact us for a quote at our Dover, Delaware facility at 302-734-9250 M-F 8-5pm EST.

Motorola Q2 2019 MOTOTRBO Trade Up To Digital Promo Extended Until 6/30/19

Trade Up To Digital MOTOTRBO RadiosMotorola Solutions continues their trade-in discounts until the end of June on MOTOTRBO XPR 7000e, SL 7000e, CP200d, and EVX-261 DMR digital radios. There are also special financing offers of 0% (12 months) and 6.67% (60 months) for projects of $25,000 or more.

Motorola MOTOTRBO XPR 7000e, SL 7000e Series Trade-In OfferSL7550e, XPR 7350e, XPR 7550e, XPR 7580e

End users receive a $1300 discount off an order of 10 handheld XPR 7000e or SL 7000e series DMR radios with a qualifying trade-in of 10 business radios or cellular PTT phones. The XPR/SL 7000e series models include the latest features and accessories that future proof your investment. Intrinsically-safe UL HAZLOC models for hazardous environments are also eligible.

Motorola CP200d MOTOTRBO Portable Radio Trade-In OfferMotorola MOTOTRBO CP200d DMR Digital Radio

End users receive a $350 discount off an order of 10 CP200d DMR portable radios with a qualifying trade-in of 10 business radios or cellular PTT phones.

The CP200d is Motorola’s most popular radio for commercial businesses including the construction market.

Motorola EVX-261 MOTOTRBO Portable Radio Trade-In OfferDigital DMR Handheld Portable

End users receive a $200 discount off an order of 10 EVX-261 DMR portable radios with a qualifying trade-in of 10 eligible devices.

The low cost EVX-261 operates in both analog and digital modes making them ideal for mixed fleets.

Promotions cannot be mixed and discounts are calculated in multiples of 10 depending on the radio model.

For more information about the second quarter 2019 MOTOTRBO trade-in promo and a formal quote contact our Dover, Delaware office at 302-734-9250 M-F 8-5pm EST or use the form below.

Upgrade Your 2G/3G Gateway and Get a Cradlepoint Rebate Until 3/31/19

Rebates for LTE Wireless Router Upgrades

Mail-in Rebates For IBR900, IBR600, IBR650, and IBR200 LTE Wireless Routers

Now is the time to upgrade your 2G/3G CDMA gateways with Cradlepoint’s NetCloud Solution Packages that include a LTE router designed for mobile or IoT applications. All the bundles are available with a 1, 3, or 5 year subscription to NetCloud Manager.

The rugged IBR900-600M is perfect for public-safety vehicles and the $100 mail-in rebate offers significant savings. Included with NetCloud Essentials Mobile (Prime) the IBR900 is designed for police & fire vehicles, ambulances, command vehicles, transit bus fleets. It includes 2 sim slots, Active GPS with TAIP, NMEA, and supports FirstNet Band 14.

The first quarter Cradlepoint CDMA Transition Promotion also includes NetCloud IoT (Standard) Bundles with the IBR600B-LP4 and the IBR650B-LP4 (without Wi-Fi). These semi-ruggedized 4G LTE routers are designed for mission-critical M2M and IoT applications requiring 24/7 connectivity. GPS is not supported but  two sim slots, ignition-sense, and the dock option are standard.

For non-mission-critical applications, NetCloud IoT (Standard) is available with the IBR200-10M using the Verizon, AT&T, or Sprint networks. The IBR200 is a low cost, reliable solution with a single sim slot.

For a formal quote, contact our office at 302-734-9250 M-F, 8-5pm EST. We can provide contract pricing for a solution that meets your needs for today and the future.

Download Cradlepoint CDMA Promo Flyer.pdf

Motorola DTR700 License Free Digital 2-Way Radio Now Shipping

Motorola BatwingsMotorola Solutions digital DTR series 2-way radios have been solving on-site communications problems for hospitality, education, and retail workers for over ten years. The entry-level radio’s low cost, digital features, and no FCC license requirement make this a popular radio choice for first time users. The latest DTR release from Motorola is even better.

DTR700 is Thin, Lightweight, IP54 Rugged, and Has a Color Display

License Free 900 MHz Radio for On-site UseThe new DTR700 has been improved with a rugged IP54 rating, color display, and longer 16.5 hour battery. The 900 MHz frequencies provide better building penetration than VHF or UHF bands.

The DTR700 offers flexible communication options, including one-to-one calling and one-to-many calling. Caller ID, audible or variable call alert, and interference-free voice audio make this a good choice.

DTR700 is compatible with the DTR650, DTR550, and DTR410 legacy radios. All of these models have been cancelled but are still supported by Motorola’s repair depot.  The DTR700 warranty has also been improved to 24 months.

DTR700 Offers Many Accessory Options

The radio uses the same popular 2-pin audio connector as other Motorola DTR, BPR, CLS, RD, and RM model radios. There is a new HKLN4601 surveillance kit with clear acoustic tube and HKLN4604 swivel earpiece that stays outside the ear.  The PMNN4578 2500 mAh battery and PMPN4469 AC charger are new for this radio. There is also a PMPN4465 6 pocket charger that charges spare batteries or radios.

Pricing and more info for the DTR700 can be found on our online store. We also offer a DTR700 Six Pack Bundle complete with HKLN4601 surveillance earpiece accessories. We can help with custom programming, accessory choices, and a formal quote if needed. Contact us at our Dover, Delaware office at 302-734-9250 during normal business hours or use the form below.

Motorola Q1 2019 MOTOTRBO Trade Up To Digital Promotion Valid Until 3/31/19

Motorola BatwingsMotorola Solutions announced trade-in discounts this week on MOTOTRBO XPR 7000e, SL 7000e, CP200d, and EVX-261 DMR digital radios. There are also special financing offers of 0% (12 months) and 6.67% (60 months) for projects of $25,000 or more.

Motorola MOTOTRBO XPR 7000e, SL 7000e Series Trade-In OfferSL7550e, XPR 7350e, XPR 7550e, XPR 7580e

End users receive a $2500 discount off an order of 20 handheld XPR 7000e or SL 7000e series DMR radios with a qualifying trade-in of 10 business radios or cellular PTT phones. The XPR/SL 7000e series models include the latest features and accessories that future proof your investment. Intrinsically-safe UL HAZLOC models for hazardous environments are also eligible.

Motorola CP200d MOTOTRBO Portable Radio Trade-In OfferMotorola MOTOTRBO CP200d DMR Digital Radio

End users receive a $525 discount off an order of 15 CP200d DMR portable radios with a qualifying trade-in of 15 business radios or cellular PTT phones.

The CP200d is Motorola’s most popular radio for commercial businesses including the construction market.

Motorola EVX-261 MOTOTRBO Portable Radio Trade-In OfferDigital DMR Handheld Portable

End users receive a $100 discount off an order of 10 EVX-261 DMR portable radios with a qualifying trade-in of 10 eligible devices.

The low cost EVX-261 operates in both analog and digital modes making them ideal for mixed fleets.

Promotions cannot be mix and discounts are calculated in multiples of 20,15, or 10 depending on the radio model.

For more information about the first quarter 2019 MOTOTRBO trade-in promo and a formal quote contact our Dover, Delaware office at 302-734-9250 M-F 8-5pm EST or use the form below.

Unication Extended Warranty Promotion For All G-Series Pagers Until 3/31/19

G1 G4 G5 Voice Alert Pagers With Displays

Buy 10 or More G1, G4, or G5 Voice Pagers and Receive Free Extended Warranty

G-Series Extended WarrantyUnication announced their first quarter promotion today for the first quarter of 2019. Customers purchasing 10 or more G-Series voice pagers on a single invoice will receive a complimentary 3 year extended warranty.

All G1, G4, and G5 models are eligible. This provides a full 5 year parts and labor warranty and is valid until 3/31/19.

How Cradlepoint Simplified Adding To or Upgrading Your Wide Area Network

Cradlepoint Corporate LogoIn the past year Cradlepoint changed their hardware, software, and support choices to single SKU’s designed for mobile, branch, or IoT applications. The bundles include their easy-to-use NetCloud network management software, lifetime hardware warranty, firmware upgrades, and 24×7 support. Pricing is based on 1, 3, or 5 years for predictable fixed budgeting.

Cradlepoint devices support all cellular carriers and are also FirstNet Ready for public-safety agencies. The change to bundled pricing has been a benefit to our customers along with a reduction in overall pricing.

George Mulhern, Cradlepoint CEO explains the change in his video below:

Cradlepoint Solutions Are Designed for Mobile, Branch, and IoT Applications

Mobile solutions include NetCloud Essentials network management software for 1, 3, or 5 years and either a rugged IBR900 or IBR1700 router with 24×7 support. All you need is the proper antenna depending on your application. We have tested most brands and can recommend the best one for your vehicle.

Branch and failover backup bundles include 4G LTE connectivity, Ethernet. and WiFi. The Cradlepoint purpose-built hardware includes the CR4250, AER2200, AER1600, AP22 access points, and ARC CBA850 LTE adapters for failover. NetCloud Branch Solution Packages with your choice of router includes cloud management, along with SD-WAN and SD-Perimeter functionality.

Cradlepoint also has the IBR200 or IBR600 compact routers designed for IoT and M2M applications. NetCloud IoT Packages provide security and Edge computing for kiosks, ATMs, digital signage, remote monitoring, remote sensors and SCADA systems.

Cradlepoint Premier Partner Badge 2018As a Premier Cradlepoint Partner we provide technical support and installation accessories including antennas, cables, and replacement parts. Eligible government agencies can request a Delaware state contract or GSA quote.

Contact our Dover, Delaware office to discuss the best Cradlepoint solution for you. We are open M-F 8-5pm EST. Our phone number is 302-734-9250 or use the form below.

Motorola Continues MOTOTRBO XPR/SL 7000 Series Trade-in Offer Until 12/31/18

MOTOTRBO Trade-in Offers

Motorola Solutions extended their trade-in discounts this week on next-generation MOTOTRBO XPR 7000e, SL 7000e, and XPR 5000e series DMR digital radios. Also, special financing offers continue until the end of the year.

Motorola MOTOTRBO XPR 7000e, SL 7000e Series Trade-In OfferSL7550e, XPR 7350e, XPR 7550e, XPR 7580e

End users receive a $1200 discount off an order of 10 handheld XPR 7000e or SL 7000e series DMR radios with a qualifying trade-in of 10 business radios or cellular PTT phones. The XPR/SL 7000e series models include the latest features and accessories that future proof your investment. Intrinsically-safe UL HAZLOC models for hazardous environments are also eligible.

Motorola XPR 5000e MOTOTRBO Mobile Radio Trade-In Offer

MOTOTRBO DMR Full Featured Mobile Two-Way RadioEnd users receive a $300 discount off an order of 10 XPR 5000e DMR mobile radios with a qualifying trade-in of 10 business radios or cellular PTT phones.

The XPR 5000 delivers clear audio, optional color display, Bluetooth for audio and data, enhanced GPS, text messaging, and custom applications customized for your business.

MOTOTRBO Fourth Quarter 2018 Finance Promotions

For MOTOTRBO system upgrades of at least $25,000, Motorola will offer incentives through their authorized finance partner, Lease Corporation of America. Upgrade your system using 12 month interest-free financing or lower your payments with 3.1% financing for 36 months.

For more information about the fourth quarter 2018 MOTOTRBO trade-in promo and a formal quote contact our Dover, Delaware office at 302-734-9250 M-F 8-5pm EST or use the form below.