New Motorola RM250 Wired Speaker-Mic for SL300, SL3500e, SL 7550e Now Available

SL300,SL3500e,SL7550e, and RM250 Wired RSM

SL300, SL3500e, and SL7550e MOTOTRBO radios need a battery-powered remote speaker-microphone not available from Motorola Solutions until now. The new IP67 RM250 is Motorola’s first rechargeable wired RSM. It has a Kevlar reinforced coiled cord, ultra-thin head with swivel clip, 3.5mm audio jack, and Micro USB charging port. Battery life is up to 22 hours after a 2 hour charge. The PMLN7560 earpiece with acoustic tube can be used for discreet communications and surveillance.

The RM250 is not compatible with the WAVE PTT TLK 100 LTE network radio or the SLN 1000 CBRS device yet. There is a “B” version due out in December that will include them. The RM250 “A” version is available now and can be ordered online.

Download the RM250 Powered RSM Data Sheet .pdf

Motorola DTR700 Firmware Update Tool and Customer Programming Software R07.01

The new Motorola DTR700 digital radio requires a firmware update and customer programming software.

This new version provides License Free 900 MHz Radio for On-site Usethe features and capabilities below:

1. Scan – radio stay on a channel is able to scan for other Public groups channel and Private groups which has the same hopset/profile ID.

2. Group Caller ID – radio receiving screens will display the Caller ID/Name for group calls.

3. Fixed issue with long channel name for home channel.

Download instructions – DTR700 Series Software Update Steps for R01.01.00

Download DTR_UpdateTool_R01.00 to upgrade DTR700 firmware.

Download new Customer Programming Software Business_Radio_CPS_NA_R07.01

CPS is a free Motorola download for the DTR series radios. Motorola also announced a new stubby antenna (PMAF4025) coming in early September.

Motorola Cancels Analog VX-450 Series, VX-264, VX-2100, VX-2200 Radio Models

Motorola BatwingsMotorola Solutions announced the cancellation of several legacy Vertex Standard analog-only models this month. The VX-264, VX-451, VX-454, VX-459, VX-2100, and VX-2200 can no longer be ordered.

The popular analog VX-261, MOTOTRBO digital capable EVX-261, and EVX-S24, are not affected by this notice. Motorola still offers analog-only choices for most of the cancelled models as shown below.VX-264, VX-450, VX-2100, VX-2200 No Longer Orderable

Our remaining stock of VHF VX-264 and UHF VX-264 radios are marked down and a good deal for analog users needing a display with 128 channel capability. Motorola will continue to provide warranty support, depot repairs, and accessories.

Consider Private LTE and CBRS Spectrum for On-Site Communications Instead of WiFI

Communications over WiFi has become more congested and less secure as IoT devices are added in manufacturing plants, hotels, and campus facilities. These high-bandwidth users who need a secure communications platform are turning to Private LTE using the Citizens Broadband Radio Service. CBRS (not to be confused with Citizens Band Radio) is new and located at 3.5 – 3.7 GHz. Users are not required to apply for a FCC license for their small cell location but will instead pay a monthly fee for spectrum allocation through a remote server.

Motorola recently released the MOTOTRBO Nitro product platform with access points and the purpose-built SLN 1000 hand-held voice radio using CBRS. We can design, install, and support this new business critical communications infrastructure. As an approved Avigilon Sales and Service Partner, we can also support your video surveillance needs. And…as a Cradlepoint Premier Partner we have the LTE network expertise and compatible CBRS LTE wireless routers.

We look forward to helping you deploy a Motorola MOTOTRBO Nitro communications system. For more information call our Dover, Delaware office at 302-734-9250 to discuss this new technology with your on-site requirements.

New Q3 Motorola MOTOTRBO Trade-in Promo Includes CP200d and EVX-261

Trade Up To Digital XPR SL CP200d EVX Radios

Motorola MOTOTRBO XPR 7000e, SL 7000e Series Trade-In Offer

XPR 7000e, SL 7000e DMR Digital 2-way RadiosEnd users receive at time of order a $1150 discount off 10 handheld XPR 7000e or SL 7000e series DMR radios with a qualifying trade-in of 10 business radios or cellular PTT phones. The XPR/SL 7000e series models include the latest features and accessories that future proof your investment. Intrinsically-safe UL HAZLOC models for hazardous environments are also eligible.

Motorola CP200d MOTOTRBO Portable Radio Trade-In Offer

Motorola MOTOTRBO CP200d DMR Digital RadioEnd users receive a $350 discount off an order of 10 CP200d DMR portable radios with a qualifying trade-in of 10 business radios or cellular PTT phones.

The CP200d is Motorola’s most popular radio for commercial businesses including the construction and security markets.

Motorola EVX-261 MOTOTRBO Portable Radio Trade-In Offer

Digital DMR Handheld PortableEnd users receive a $150 discount off an order of 10 EVX-261 DMR portable radios with a qualifying trade-in of 10 eligible devices.

The low cost EVX-261 operates in both analog and digital modes making them ideal for mixed fleets. This radio is very popular with schools, hotels, and golf courses.

Promotions cannot be mixed and discounts are calculated in multiples of 10 depending on the radio model. K-12 schools qualify for rebates up to $25 per radio in addition to the trade-in offers.

Motorola SLR 8000 Repeater Trade-In Upgrade Offer

Upgrade any brand repeater and save $400 off the Motorola SLR 8000. The repeater is the heart of your communications system and easily forgotten until it fails. This is a good time to upgrade if your repeater has been in service five years or more.

Motorola 12 and 60 Month Financing Offers

MOTOTRBO orders over $25,000 qualify for 0% financing over 12 months or 5.48% financing for 60 months. K-12 schools can finance any amount for this promotion.

For more information about the third quarter 2019 MOTOTRBO trade-in promo and a formal quote contact our Dover, Delaware office at 302-734-9250 M-F 8-5pm EST or use the form below.

Motorola MOTOTRBO Essential Services & Free Wi-Fi Promo Extended Until 9/30

DMR High Tier Hand-held and Vehicle Radios

SL 7000, XPR 7000/3000, SL3500e, XPR 5000/2500 Series Affected

Motorola Solutions changed their MOTOTRBO software support policy for the professional tier radios earlier this year. Essential Services premium software features and standard depot repair warranty for new radios are now provided for five years. It is possible to opt out of the 5 year depot warranty and select 2 years for a small savings.

This change started with SL/XPR 7000 series, XPR 3000 series, SL3500e, XPR 2500, and XPR 5000 series with v2.9 firmware. Premium software features are now licensed for 5 years with a new radio or until any radio shipped prior to v2.9 is still under warranty. Older radios will not accept firmware updates after v2.8 without a licensing fee.

The CP200d, SL300, EVX-261, EVX-S24, CM200d, and CM300d DMR digital radio models are not affected by this change. They could be added in the future but so far it is not clear if it will ever happen.

List of Motorola MOTOTRBO Premium Software Features

Most premium software features were purchased a la carte in the past. The most popular are Bluetooth, Text-to-Speech, and Man-Down. Wi-Fi is not a premium feature and must be purchased separately. Below is a graphic showing the complete list of premium MOTOTRBO software features.

Device and Infrastructure MOTOTRBO Software Features

What Happens With Existing MOTOTRBO Radio Firmware?

Our standard practice for repairs and preventive maintenance includes upgrading every radio to the latest firmware. We are no longer able to go past v2.8 unless the radio is still under warranty. Starting with v2.10 radios will not accept the new firmware (and new features) unless a license was purchased for the serial number of the radio.

Essential Services For MOTOTRBO Existing Radios Brochure

Essential Software Promo Provides FREE Wi-Fi License Until 9/30

Software Updates 3 YearsMotorola announced a promotion for customers with existing radios to purchase MOTOTRBO Essential Services before the end of September. As an added incentive a perpetual Wi-Fi license ($125 value) will be included for enhanced “e” models. This will allow WAVE OnCloud interoperability with TLK 100 radios in the near future.

This is a perfect time to send your radios to us for preventative maintenance. We will install the latest firmware, auto-tune your radio to factory specs, enable Wi-Fi if capable, and unlock a 3 year extension for future software releases. We will also archive your programming information. If you have the CPS programming application are able to perform your own updates we can provide a quote for the unlock codes only.

Call our Dover, Delaware service facility at 302-734-9250 or send a list of your serial numbers and we can provide a quote to futureproof your radios. We look forward to supporting your MOTOTRBO communications devices.

Motorola Wireless Microphone FAQ’s and LED Status Indicators

Motorola RLN6544 Wireless RSMThe Motorola wireless remote speaker-mic (WRSM) is a popular accessory for APX, XTL, and XPR series hand-held and vehicle mounted two-way radios.

Paired with portable radios it provides range about 30 feet and with the PMMN4097 mobile palm mic/gateway you can roam up to 300 feet from the vehicle. There is “mission critical” for APX and a “operations critical” software version for MOTOTRBO DMR radios.

 Choose the Correct Wireless Mic for your Motorola Radio

Motorola’s model nomenclature and product tiering make it easy to purchase the wrong mic for your radio. Depending on the included charger bundle the product SKU changes slightly. Below is a summary of the configurations and their compatible radios.

Hand-held APX Series With Internal Bluetooth Enabled

APX Portable Radios

  • RLN6554 – Wireless RSM with Battery, Clip (RLN6544) and Dual Unit Charger (PMLN7120)
  • RLN6544 – Mission Critical Wireless RSM with Battery and Clip Only

These models are compatible with APX 8000, APX 7000, APX 7000XE, APX 6000, APX 6000XE, APX 4000, APX 3000, and SRX 2200.

It is important to make sure your radio has Bluetooth enabled. The blue dot means is has the internal hardware only. You also need to have the software option (free since April 2016) and your programmer has it turned ON. Notice this same mic can also be used with the PMMN4097 mobile palm mic/gateway.

MOTOTRBO XPR 7000 Series With Bluetooth EnabledDisplay and Non-Display Models

  • RLN6562 – Operations Critical Wireless Remote Speaker Microphone with Battery and Belt clip and Dual Unit Charger (PMLN7120)

This model is compatible with XPR 7350, XPR 7350e, XPR 7550, XPR 7550e, XPR 7580, and XPR 7580e with Bluetooth enabled. It may be turned OFF or disabled to save battery life. It is not compatible with XPR 6000 series or with the long range PMMN4097 mobile palm mic/gateway.

Wireless Mic for APX, XTL, and XPR Series Vehicle Mounted Radios

  • RLN6551 – Long Range Wireless Mobile Accessory Kit, includes WirelessLong Range Wireless Speaker Mic Remote Speaker Microphone (RLN6544), Mobile Microphone Bluetooth Gateway (PMMN4097), Vehicular Charger (PMLN6716)
  • RLN6552 – Same as above without vehicular charger

These models are compatible with APX 8500, APX 7500, APX 6500, APX 4500, APX 1500, XTL 5000, XPR 5350, XPR 5350e, XPR 5550, XPR 5550e, XPR 5580, XPR 5580e, XPR 4350, and XPR 4550.

Adding this wireless mic is easy – replace the palm mic with the combo mic/gateway and “touch-pair” – that’s it. APX users can use the same mic with their portable hand-held radio.

Motorola Wireless Mic Frequently Asked Questions

  1. Can I use a Bluetooth adapter? No
  2. Will this work with other radio brands? No
  3. My mic started speaking the French language. How do I get it back to English? This happens when you power up the mic and press the PTT at the same time. To change languages follow the instructions in the graphic.How to change language in wireless RSM
  4. What is WRSM battery model number? PMNN4461
  5. Can I still use a receive-only earpiece? The WRSM uses the same RLN4941 or PMLN7560 earpieces as most of the the wired mics.
  6. What do the microphone LED status indicators mean? There are 2 LED lights on the microphone that provide battery level and audio availability status. Status Indicator Definitions
  7. What do the status lights on the WRSM charger mean? The graphic below shows the LED light color indicators and their meanings.Battery Status Indicators by Flashing Color
  8. Does the mic require maintenance? Yes – you should check for firmware updates for improved battery, connectivity, and audio performance especially if more than 6 months old.

Buy online these wireless remote speaker-mics and other radio accessories with low pricing and fast delivery. If you prefer, call our Dover, Delaware office during normal business hours where you will never get an automated attendant or voice mail. We can be reached at 302-734-9250 M-F 8-5pm EST.

Motorola DTR700 License Free Digital 2-Way Radio Now Shipping

Motorola BatwingsMotorola Solutions digital DTR series 2-way radios have been solving on-site communications problems for hospitality, education, and retail workers for over ten years. The entry-level radio’s low cost, digital features, and no FCC license requirement make this a popular radio choice for first time users. The latest DTR release from Motorola is even better.

DTR700 is Thin, Lightweight, IP54 Rugged, and Has a Color Display

License Free 900 MHz Radio for On-site UseThe new DTR700 has been improved with a rugged IP54 rating, color display, and longer 16.5 hour battery. The 900 MHz frequencies provide better building penetration than VHF or UHF bands.

The DTR700 offers flexible communication options, including one-to-one calling and one-to-many calling. Caller ID, audible or variable call alert, and interference-free voice audio make this a good choice.

DTR700 is compatible with the DTR650, DTR550, and DTR410 legacy radios. All of these models have been cancelled but are still supported by Motorola’s repair depot.  The DTR700 warranty has also been improved to 24 months.

DTR700 Offers Many Accessory Options

The radio uses the same popular 2-pin audio connector as other Motorola DTR, BPR, CLS, RD, and RM model radios. There is a new HKLN4601 surveillance kit with clear acoustic tube and HKLN4604 swivel earpiece that stays outside the ear.  The PMNN4578 2500 mAh battery and PMPN4469 AC charger are new for this radio. There is also a PMPN4465 6 pocket charger that charges spare batteries or radios.

Pricing and more info for the DTR700 can be found on our online store. We also offer a DTR700 Six Pack Bundle complete with HKLN4601 surveillance earpiece accessories. We can help with custom programming, accessory choices, and a formal quote if needed. Contact us at our Dover, Delaware office at 302-734-9250 during normal business hours or use the form below.

How Cradlepoint Simplified Adding To or Upgrading Your Wide Area Network

Cradlepoint Corporate LogoIn the past year Cradlepoint changed their hardware, software, and support choices to single SKU’s designed for mobile, branch, or IoT applications. The bundles include their easy-to-use NetCloud network management software, lifetime hardware warranty, firmware upgrades, and 24×7 support. Pricing is based on 1, 3, or 5 years for predictable fixed budgeting.

Cradlepoint devices support all cellular carriers and are also FirstNet Ready for public-safety agencies. The change to bundled pricing has been a benefit to our customers along with a reduction in overall pricing.

George Mulhern, Cradlepoint CEO explains the change in his video below:

Cradlepoint Solutions Are Designed for Mobile, Branch, and IoT Applications

Mobile solutions include NetCloud Essentials network management software for 1, 3, or 5 years and either a rugged IBR900 or IBR1700 router with 24×7 support. All you need is the proper antenna depending on your application. We have tested most brands and can recommend the best one for your vehicle.

Branch and failover backup bundles include 4G LTE connectivity, Ethernet. and WiFi. The Cradlepoint purpose-built hardware includes the CR4250, AER2200, AER1600, AP22 access points, and ARC CBA850 LTE adapters for failover. NetCloud Branch Solution Packages with your choice of router includes cloud management, along with SD-WAN and SD-Perimeter functionality.

Cradlepoint also has the IBR200 or IBR600 compact routers designed for IoT and M2M applications. NetCloud IoT Packages provide security and Edge computing for kiosks, ATMs, digital signage, remote monitoring, remote sensors and SCADA systems.

Cradlepoint Premier Partner Badge 2018As a Premier Cradlepoint Partner we provide technical support and installation accessories including antennas, cables, and replacement parts. Eligible government agencies can request a Delaware state contract or GSA quote.

Contact our Dover, Delaware office to discuss the best Cradlepoint solution for you. We are open M-F 8-5pm EST. Our phone number is 302-734-9250 or use the form below.

Custom Molded Gel Ear Inserts Provide All Day Comfort and More

For Two- Way Radio Surveillance Kits with Acoustic TubesAcoustic Tube With Custom Ear Insert

Radio users who use a wired audio accessory with a mushroom-style ear tip and an acoustic tube would benefit from using a custom gel ear insert. Security, law enforcement, and nursing professionals working in normal noise environments prefer this optional accessory for their 2-way radio.

Compatible with most acoustic tubes, they are more comfortable for long work shifts. They also provide better ambient hearing because there is less blockage of the ear canal. The soft gel is easy to clean and hypo-allergenic.

Available for Left or Right Ear and 3 Sizes for Better Comfort

Small Size For Left Ear Replaces Mushroom Style TipThe earmold must be ordered for the left or right ear – they are not interchangeable. Although the medium size is most popular, there are also small and large versions for each ear.

The standard color is a light pink but we can also supply clear and black. There are also black acoustic tubes for covert operations.