New Globalstar Sat-Fi2 Firmware Release Improves Performance

SAT-FI2 PL5 Firmware Improves Performance

Globalstar recently released a new version of firmware for the Sat-Fi2 satellite hotspot that improves stability and performance. The update can be performed using the App or the Sat-Fi2 Web Console.

Sat-Fi2 is a low cost business continuity and emergency preparation solution for voice, 2-way messaging, and web access using a US based 10-digit phone number. Globalstar monthly service starts at $39.99 per month.

User must be connected to broadband or have a cellular data connection to download the update. It is not possible to perform the update by downloading the files over the Sat-Fi2 network.

Download the Sat-Fi2 Firmware Update Instructions

Download the update to your computer OR complete the update via the Sat-Fi2 app 

Consider Private LTE and CBRS Spectrum for On-Site Communications Instead of WiFI

Communications over WiFi has become more congested and less secure as IoT devices are added in manufacturing plants, hotels, and campus facilities. These high-bandwidth users who need a secure communications platform are turning to Private LTE using the Citizens Broadband Radio Service. CBRS (not to be confused with Citizens Band Radio) is new and located at 3.5 – 3.7 GHz. Users are not required to apply for a FCC license for their small cell location but will instead pay a monthly fee for spectrum allocation through a remote server.

Motorola recently released the MOTOTRBO Nitro product platform with access points and the purpose-built SLN 1000 hand-held voice radio using CBRS. We can design, install, and support this new business critical communications infrastructure. As an approved Avigilon Sales and Service Partner, we can also support your video surveillance needs. And…as a Cradlepoint Premier Partner we have the LTE network expertise and compatible CBRS LTE wireless routers.

We look forward to helping you deploy a Motorola MOTOTRBO Nitro communications system. For more information call our Dover, Delaware office at 302-734-9250 to discuss this new technology with your on-site requirements.

Motorola Wireless Microphone FAQ’s and LED Status Indicators

Motorola RLN6544 Wireless RSMThe Motorola wireless remote speaker-mic (WRSM) is a popular accessory for APX, XTL, and XPR series hand-held and vehicle mounted two-way radios.

Paired with portable radios it provides range about 30 feet and with the PMMN4097 mobile palm mic/gateway you can roam up to 300 feet from the vehicle. There is “mission critical” for APX and a “operations critical” software version for MOTOTRBO DMR radios.

 Choose the Correct Wireless Mic for your Motorola Radio

Motorola’s model nomenclature and product tiering make it easy to purchase the wrong mic for your radio. Depending on the included charger bundle the product SKU changes slightly. Below is a summary of the configurations and their compatible radios.

Hand-held APX Series With Internal Bluetooth Enabled

APX Portable Radios

  • RLN6554 – Wireless RSM with Battery, Clip (RLN6544) and Dual Unit Charger (PMLN7120)
  • RLN6544 – Mission Critical Wireless RSM with Battery and Clip Only

These models are compatible with APX 8000, APX 7000, APX 7000XE, APX 6000, APX 6000XE, APX 4000, APX 3000, and SRX 2200.

It is important to make sure your radio has Bluetooth enabled. The blue dot means is has the internal hardware only. You also need to have the software option (free since April 2016) and your programmer has it turned ON. Notice this same mic can also be used with the PMMN4097 mobile palm mic/gateway.

MOTOTRBO XPR 7000 Series With Bluetooth EnabledDisplay and Non-Display Models

  • RLN6562 – Operations Critical Wireless Remote Speaker Microphone with Battery and Belt clip and Dual Unit Charger (PMLN7120)

This model is compatible with XPR 7350, XPR 7350e, XPR 7550, XPR 7550e, XPR 7580, and XPR 7580e with Bluetooth enabled. It may be turned OFF or disabled to save battery life. It is not compatible with XPR 6000 series or with the long range PMMN4097 mobile palm mic/gateway.

Wireless Mic for APX, XTL, and XPR Series Vehicle Mounted Radios

  • RLN6551 – Long Range Wireless Mobile Accessory Kit, includes WirelessLong Range Wireless Speaker Mic Remote Speaker Microphone (RLN6544), Mobile Microphone Bluetooth Gateway (PMMN4097), Vehicular Charger (PMLN6716)
  • RLN6552 – Same as above without vehicular charger

These models are compatible with APX 8500, APX 7500, APX 6500, APX 4500, APX 1500, XTL 5000, XPR 5350, XPR 5350e, XPR 5550, XPR 5550e, XPR 5580, XPR 5580e, XPR 4350, and XPR 4550.

Adding this wireless mic is easy – replace the palm mic with the combo mic/gateway and “touch-pair” – that’s it. APX users can use the same mic with their portable hand-held radio.

Motorola Wireless Mic Frequently Asked Questions

  1. Can I use a Bluetooth adapter? No
  2. Will this work with other radio brands? No
  3. My mic started speaking the French language. How do I get it back to English? This happens when you power up the mic and press the PTT at the same time. To change languages follow the instructions in the graphic.How to change language in wireless RSM
  4. What is WRSM battery model number? PMNN4461
  5. Can I still use a receive-only earpiece? The WRSM uses the same RLN4941 or PMLN7560 earpieces as most of the the wired mics.
  6. What do the microphone LED status indicators mean? There are 2 LED lights on the microphone that provide battery level and audio availability status. Status Indicator Definitions
  7. What do the status lights on the WRSM charger mean? The graphic below shows the LED light color indicators and their meanings.Battery Status Indicators by Flashing Color
  8. Does the mic require maintenance? Yes – you should check for firmware updates for improved battery, connectivity, and audio performance especially if more than 6 months old.

Buy online these wireless remote speaker-mics and other radio accessories with low pricing and fast delivery. If you prefer, call our Dover, Delaware office during normal business hours where you will never get an automated attendant or voice mail. We can be reached at 302-734-9250 M-F 8-5pm EST.

How Cradlepoint Simplified Adding To or Upgrading Your Wide Area Network

Cradlepoint Corporate LogoIn the past year Cradlepoint changed their hardware, software, and support choices to single SKU’s designed for mobile, branch, or IoT applications. The bundles include their easy-to-use NetCloud network management software, lifetime hardware warranty, firmware upgrades, and 24×7 support. Pricing is based on 1, 3, or 5 years for predictable fixed budgeting.

Cradlepoint devices support all cellular carriers and are also FirstNet Ready for public-safety agencies. The change to bundled pricing has been a benefit to our customers along with a reduction in overall pricing.

George Mulhern, Cradlepoint CEO explains the change in his video below:

Cradlepoint Solutions Are Designed for Mobile, Branch, and IoT Applications

Mobile solutions include NetCloud Essentials network management software for 1, 3, or 5 years and either a rugged IBR900 or IBR1700 router with 24×7 support. All you need is the proper antenna depending on your application. We have tested most brands and can recommend the best one for your vehicle.

Branch and failover backup bundles include 4G LTE connectivity, Ethernet. and WiFi. The Cradlepoint purpose-built hardware includes the CR4250, AER2200, AER1600, AP22 access points, and ARC CBA850 LTE adapters for failover. NetCloud Branch Solution Packages with your choice of router includes cloud management, along with SD-WAN and SD-Perimeter functionality.

Cradlepoint also has the IBR200 or IBR600 compact routers designed for IoT and M2M applications. NetCloud IoT Packages provide security and Edge computing for kiosks, ATMs, digital signage, remote monitoring, remote sensors and SCADA systems.

Cradlepoint Premier Partner Badge 2018As a Premier Cradlepoint Partner we provide technical support and installation accessories including antennas, cables, and replacement parts. Eligible government agencies can request a Delaware state contract or GSA quote.

Contact our Dover, Delaware office to discuss the best Cradlepoint solution for you. We are open M-F 8-5pm EST. Our phone number is 302-734-9250 or use the form below.

David Clark 9100 Series Wired and Wireless Digital Intercom

Designed for Military, Public-Safety Vehicles, and Marine Vessels

Series 9100 Headset and System Components

David Clark engineers designed a new rugged intercom headset system with the introduction of the Series 9100. The new digital architecture provides clear communications and single or multi-channel programming for any number of users.

System components include a variety of noise-cancelling headsets, master station, user gateways, and wireless belt stations. They are manufactured with marine grade parts and are watertight when possible. The 9100 headsets are not compatible with the older Series 9900 wireless intercom system.

Scalable System Provides 2-Way Radio Interface for Unlimited Users

Series 9100 Digital Headsets feature an integrated momentary PTT switch located atNoise-Cancelling Boom Mic with PTT Button the microphone bracket. The PTT switch is easy to find and convenient when you need to adjust the location of the noise-cancelling boom mic.

Headset NRR ratings are 23 decibels for the over-the-head style H9130 and behind-the-head style H9140.

The C91-20RD interface cable is used to interface a marine or mobile radio. The cable is unterminated at the radio end so that the installer can choose the correct connector.

Download 9100 Digital Marine Brochure .pdf   9100 User Manual .pdf

New Improved Globalstar Sat-Fi2 Satellite Hotspot Now Shipping

Banner Satellite WiFi Hotspot

New Design Includes Internal Battery, Antenna, and SOS ButtonMobile Satellite Hotspot with Wi-Fi

Globalstar announced the significantly improved Sat-Fi2 mobile satellite Wi-Fi hotspot that connects up to 8 smartphones, tablets, and laptops. If you travel outside cellular coverage or need an emergency backup, the Sat-Fi2 is portable and at a low price point.

The hardware is completely redesigned and includes a built-in rechargeable battery, antenna, and 2-way SOS button. The battery will provide up to 28 hours of stand-by and 2 hours of talk/data communications. Wi-Fi range is up to 100 feet and can be used with Android, iOS, Windows, and Mac OS devices.

New Globalstar Advantage and Enterprise Service Agreements

All plans include Sat-Browse that uses compression technology to speed up web browsing and also lowers data downloads. Each plan has an allotment of voice minutes, data throughput, and SMS text messages. Unused airtime does not roll t the next billing cycle.

Globalstar Monthly Advantage Service Plan Choices

The Globalstar monthly plans include a low cost Advantage 40 for users needing limited communications. There is also Advantage 100, Advantage 250, and Advantage 500 that allow additional voice minutes, data allowance, and SMS messages.

Monthly Satellite Voice, Data, and SMS Plans

Globalstar Annual Enterprise Seasonal Airtime Service Plans

Enterprise plans are billed annually for seasonal users who may use their data on an irregular schedule. With these plans the airtime expires at the end of the term rather than monthly. The Enterprise 480 plan is the lowest cost annual plan and is recommended for emergency managers or public-safety personnel who need backup communications.

Annual Satellite Voice, Data, and SMS Plans

Nanuk custom case with insertGlobalstar has a Nanuk carry case with custom insert to accommodate the Sat-Fi2 and accessories.

The Sat-Fi2 is the future of satellite communications, The GSP-1700 is no longer in production and is only available as a refurbished kit. GSP-1600’s are also at end of life because the proprietary battery has been discontinued and cannot be ordered.

Download Globalstar Sat-Fi2 User Guide .pdf

If you need a formal quote or additional info about Sat-Fi2 contact our Dover, Delaware office during normal business hours or use the form below.

INTERCEPTOR Wireless Speaker-Mic Supports Two Radios With Dual PTT’s

Dual PTT Buttons and 3.5mm jackA new wireless speaker-microphone from Earphone Connection can pair with two different compatible Bluetooth radios at the same time. The INTERCEPTOR speaker can receive audio from both radios and the unique dual push-to-talk buttons allow you to respond to either radio’s talkgroup. There is also a 3.5mm earphone jack that supports a headset with boom microphone.

INTERCEPTOR Bluetooth RSM Available for Popular Public-Safety Radios

The INTERCEPTOR-00 has built-in firmware that supports many radios with internal Bluetooth enabled. Currently, the following radios are supported – Harris: XG-75, XG-100 & XL-200P; Kenwood: NX-5000 series; Relm: KNG2; Hytera: X1P; Icom: F3400 & F4400, F5400 & F6400; Sepura: STP & SC20. Motorola radios with internal wireless Bluetooth are not compatible. You will still need the Motorola RLN6554 wireless microphone for APX and RLN6562 for MOTOTRBO SL/XPR 7000 series.

EPC Wireless Adapters Support Radios Without Internal Bluetooth

XTS 5000 XTS 2500 Wireless MicEPC bundles wireless adapters for the INTERCEPTOR for radios without internal Bluetooth. The Motorola XTS 5000 and XTS 2500 (and others with Jedi connector) will work with the INTERCEPTOR-23 bundle. Motorola APX and XPR 6000/7000 users can use the INTERCEPTOR-34.

The INTERCEPTOR-28 bundle supports the Harris M/A-COM Jaguar P5300, P5400, P5500, P7300, XG-15, XG-25, and XG-75 models. Also, the Kenwood NEXEDGE NX200, NX300, NX210, NX410; TK190, 200, 280, 290, 380, 390, 480, 481, 2140, 2180, 3140, 3180, 5210, 5220, 5310, 5320, 5400 are compatible with the INTERCEPTOR-11.

Custom Upfitting Services Include Emergency Lighting and Cabinets

Magnum Electronics LogoCustom installations and vehicle upfitting for public-safety/commercial customers has been a growing segment of our technical service offerings.

We have formal agreements with emergency warning lighting, mobile video, rugged computer, LTE router, GPS fleet management, cabinet, and other manufacturers supporting mobile workers. We hold State of Delaware contracts for equipment and installation services along with the required insurance coverage. Below is a Chevy Tahoe our ETA certified upfit technicians completed recently.

We also provide amber safety warning lights for construction and public works vehicles. Our Acari Drill-Free mounts can be used to mount beacons, work lights, and antennas easily without holes.

To speak with our service team and request a quote call our office at 302-734-9250 during normal business hours. Located in Dover, we are an easy drive from anywhere in Delaware and most of the Delmarva peninsula.

How To Update Firmware in Motorola Wireless PTT Pods

Bluetooth Accessories Require Latest Firmware for Best PerformanceWireless Bluetooth PTT for MOTOTRBO

Motorola wireless accessories use a pod with APX, XTS, XPR, and SL 7000 series radios. The pod can be used as a stand-alone wireless push-to-talk (PTT) or power a surveillance kit, earbud, and also connect with the completely discreet earpiece. The pod has internal firmware that can be updated by the user to take advantage of the latest software release from Motorola.

The NTN2571 mission-critical secure pod includes encryption for APX and XTS models and the NNTN8127 operations-critical pod is designed for MOTOTRBO DMR XPR and SL 7000 radios. Each pod as unique firmware that should be upgraded for improved battery life and performance.

Instructions to Upgrade Firmware in Motorola Wireless Bluetooth Pods

Motorola Solutions provides a Windows application to upgrade their wireless bluetooth accessories. The Accessory Programming Software tool is a free download and supports both pods. The install guide includes easy step-by-step instructions with computer screenshots. In addition to the programming tool, you will also need to download the latest pod firmware.

Motorola Accessories Compatible with Wireless PodsWireless surveillance kit with acoustic tube

The accessories below are compatible with either wireless pod. Some accessories require upgraded firmware if you have an older pod.

  • Motorola PMLN7052 Wireless Surveillance kit with acoustic tube
  • Motorola NTN2575 Replacement Earpiece with 9.5 Inch cable
  • Motorola NTN2572 Replacement Earpiece with 12 inch cable
  • Motorola NNTN8295 Wireless Earbud with 45 inch cord
  • Motorola NNTN8294 Wireless Earbud with 11.5 inch cord
  • Motorola NNTN8298 Black Headphones with in-line mic
  • Motorola NNTN8296 Wireless Covert Kit
  • Motorola PMLN7696 Completely Discreet Wireless Earpiece
  • Motorola NNTN8737 3.5mm Earbud Headset Adapter – 10 Pack

User Manuals and Quick-Start Guides

Motorola Mission-Critical Bluetooth (NTN2571)

Operations-Critical Bluetooth (NNTN8127)

Wireless Emergency Callbox Systems Increase Security

Instant Help Notification For Customers, Employees, and Visitors

Wireless Security for Remote Parking LotsProviding public-safety assistance for parking lots and other remote areas on your property can be challenging. Schools, manufacturing facilities, and open 24-hour locations are looking for a reliable solution.

If you require a highly visible security force presence and instant communications for help, a wireless emergency callbox is an easy fix. They can be solar-powered and don’t require expensive wiring installation costs for remote locations. Call boxes are integrated with your existing analog, P25, or DMR digital radio system.

CALL24 Wireless Callbox Manufacturer Visit on 11/30/17

CALL24 has been the leader in wireless callbox systems for over 20 years. Headquartered in Winston-Salem, NC they offer a wide selection of callbox systems for different applications.

Download CALL24 S-Series Brochure

As part of our effort for continued training, CALL24 will visit our Dover facility on 11/30/17 for the day. Any local prospective customers interested in a wireless callbox system for their property can contact us to attend an afternoon session. Call our office at 302-734-9250 or respond using the form below.