Magnum Electronics Blog, News Updates, & Tech Tips Transition to a New Platform

Magnum Electronics Continues Operations During State of DE COVID-19 Emergency

Magnum Electronics Logo Dover, DE

Earlier today our Governor ordered non-essential businesses in Delaware to close effective Tuesday, 3/24 in order to curb the spread of  COVID-19. The order will remain in effect until May 15th or until the public health threat is eliminated.

Magnum Electronics Classified As Essential Business and Will Remain Open

Magnum Electronics is considered an essential business as shown in the list of essential and non-essential business classification codes. Our intent is to continue to provide technical services and product fulfillment while keeping our employees safe. Precautions are being taken to minimize the risks associated with COVID-19 and we will continue to support public-safety, healthcare, and essential service providers with their communications needs.

We have also implemented several internal policies to help protect our employees and limit the spread of the virus:

  • Center for Disease Control and Prevention (CDC) recommendations are followed
  • Sanitation efforts in our office and service bays have been increased to help protect our employees
  • Employees exhibiting respiratory illness symptoms will be asked to stay home
  • Office visits are by appointment only
  • For equipment pickup: stay in your vehicle and we will bring it to you
  • We will be using digital methods of communication both internally and externally
  • Customers meetings are to be conducted via phone or video conference whenever possible
  • Work-related travel, equipment pickup, and deliveries have been suspended. Repaired equipment will be shipped
  • Social distancing is being practiced wherever possible

Total Customer Satisfaction is our fundamental corporate goal and will continue to do everything we can to provide the best possible service to all of our customers during these exceptionally challenging times.

Stay healthy,

Bill Ridenour, President

Cradlepoint Selects Magnum Electronics For NASPO Valuepoint Sales

FOR IMMEDIATE RELEASE

Magnum Electronics - NASPO- Cradlepoint Logos

Nationwide Fulfillment Partner for Master Agreement AR3189

DOVER, DE October 28, 2019

Magnum Electronics, Inc., located in Dover, Delaware and a leader in wireless communications technology has been selected by Cradlepoint to fulfill orders nationwide under NASPO Valuepoint Master Agreement AR3189. Cradlepoint, the global leader in cloud-delivered LTE and 5G Ready wireless network edge solutions was recently awarded a five-year NASPO ValuePoint Data Communications Products & Services contract for its NetCloud Service platform and edge router solutions.

The NASPO Valuepoint agreement allows easy access to Cradlepoint’s software-driven wireless WAN and network solutions for public sector entities in all 50 states. Magnum Electronics is authorized to provide quotes with contract pricing, invoice, and receive payments to all eligible public sector entities.

“The NASPO Valuepoint Master Agreement will make it convenient for our government customers to purchase Cradlepoint solutions”, said Mike Ridenour, who leads the wireless network business unit for Magnum Electronics. “We are proud to be selected by Cradlepoint for this added responsibility and supporting customers nationwide.”

About Magnum Electronics, Inc

Magnum Electronics is a wireless communications integrator, technical service center, GPS fleet management, and managed services provider supporting mobile workers in government and enterprise. The company has distribution agreements with Motorola Solutions, Cradlepoint, Panasonic, Avigilon, Federal Signal, and many other high quality suppliers. Magnum Electronics is a State of Delaware contract holder for upfit installation services, communications devices, and emergency vehicle lighting. Learn more at magnumelectronics.com, Facebook, Twitter, and LinkedIn.

About Cradlepoint

Cradlepoint is a global leader in cloud-delivered wireless edge solutions for branch, mobile, and IoT networks. The Cradlepoint NetCloud service – based on the Elastic Edge™ architecture – delivers an agile, pervasive, and software-defined wireless edge that connects people, places and things everywhere over LTE and 5G cellular networks with resiliency, security, and control.

About NASPO ValuePoint

The NASPO ValuePoint Cooperative Purchasing Organization (formerly WSCA-NASPO) provides the highest standard of excellence in public cooperative contracting. By leveraging the leadership and expertise of all states with the purchasing power of their public entities, NASPO ValuePoint delivers best value, reliable, competitively sourced contracts. Since 1992 NASPO ValuePoint has been the cooperative purchasing arm of NASPO (the National Association of State Procurement Officials) encouraging, fostering and guiding the nation’s most significant public contract cooperative.

Contact Information

Magnum Electronics, Inc 302-734-9250  [email protected]

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CTech Tactical Lightweight CopBox and ChiefBox Cabinets For Public-Safety Upfits

Transferrable Storage Box Solution Designed for Police, Fire, EMS, UtilityCTECH Logo Carts, Cabinets, Drawers

While attending an IACP Conference a couple years ago, we found CTech Manufacturing a supplier of aluminum cabinets for the public-safety market. We were looking for a tactical storage cabinet that was lighter with better mounting options for our SUV upfits.

Lightweight Storage Cabinet For Police SUV UpfitWe like CTech’s CopBox and ChiefBox Tactical Cabinets designed for MID and FULL size SUV’s. There are 16 different standard sizes to choose from or you can design your own. The CopBox and ChiefBox have a QuickLink Mounting solution that make it possible to transfer the cabinet to a newer style vehicle in the future. You might have to replace the mounting plate depending on the model.

Red lightweight storage with whiteboard for SUVWe recently installed the red F47-351 ChiefBox for Little Creek Volunteer Fire Company’s new command vehicle as part of an upfit services project. The F47-351 has four drawers including a pull-out whiteboard and a compartment for SCBA’s, etc. Installation was quick and easier than a wood cabinet.

The CopBox and ChiefBox are significantly lighter than wood cabinets and their patented MotionLatch allows one-handed drawer opening. They also allow you to access the spare tire in some vehicles and CTech offers a lifetime warranty.

Download CTech Tactical Catalog 2019 .pdf

CTech Model T40-302 On Display in Our Dover Facility

Aluminum 2 drawer cabinetAs a CTech Manufacturing authorized dealer, we provide carts, fixed cabinets, and tool drawers too. Need a closer look? Come visit our office in Dover and see the T40-302 cabinet and let us show you our current upfit projects. We are open 8-5pm M-F or give us a call at 302-734-9250 and schedule an appointment to discuss your storage needs.

Download CTech Master Catalog 2019

Coverage Testing For Delaware New Construction and SB79 Compliance

State of Delaware Senate Bill 79 Requires Building Interior Test

A State of Delaware Department of Safety and Homeland Security regulation requires all new construction projects over 25,000 square feet be tested for in-building communications. The purpose of the SB79 test is to determine if newly constructed buildings have been Grid Acceptance Test In Progressdesigned so that emergency personnel can transmit and receive with portable 2-way radios and the State’s 800 MHz network. The facility owner must have the building tested prior to requesting a certificate of occupancy. The building must have the windows and doors installed before the test can be started.

Magnum Electronics is an approved vendor and has technical staff certified to perform the required scope of work quickly as defined in Appendix A by the Delaware Division of Communications. We are located in Dover and a member of the Delaware Chapter of the Association of Builders and Contractors. To request a quote, call us at 302-734-9250 M-F 8-5pm or use the form below.

Custom Upfitting Services Include Emergency Lighting and Cabinets

Magnum Electronics LogoCustom installations and vehicle upfitting for public-safety/commercial customers has been a growing segment of our technical service offerings.

We have formal agreements with emergency warning lighting, mobile video, rugged computer, LTE router, GPS fleet management, cabinet, and other manufacturers supporting mobile workers. We hold State of Delaware contracts for equipment and installation services along with the required insurance coverage. Below is a Chevy Tahoe our ETA certified upfit technicians completed recently.

We also provide amber safety warning lights for construction and public works vehicles. Our Acari Drill-Free mounts can be used to mount beacons, work lights, and antennas easily without holes.

To speak with our service team and request a quote call our office at 302-734-9250 during normal business hours. Located in Dover, we are an easy drive from anywhere in Delaware and most of the Delmarva peninsula.

Choosing Plantronics Headsets – Wired, Bluetooth, or DECT 6.0?

Unified communications, noisy work areas, and the need for collaboration has increased the need for headsets. There are many types available and we found “one style does not fit all” in most organizations. Wireless headsets have become popular and allow workers to maintain communications when not at their desk. Today’s headsets also provide powerful analytics and require firmware upgrades for best performance.

plantronics authorised-partner-badgePlantronics has been a leader in headset comfort for over 50 years and offers wired or wireless headsets for all market segments. Recently, eight of our employees earned sales and technical certifications at Plantronics University for improved customer support.

Magnum Electronics is approved for all Plantronics certifications including unified communications (UC), contact centers (CC), and small & medium business (SMB). We can help select the best headset solution and support large deployments with Plantronics Hub or Manager Pro cloud-based software.

Plantronics Wired Headsets Are Reliable in High RF AreasCorded Headband Binaural Headset

Direct-connect headsets are still the best solution for areas with high radio-frequency interference. They are powered by the connected device and don’t need a battery charger. Choose binaural (dual ear) or monaural (single ear) depending on noise environment and user preference.

The Plantronics Blackwire 5200 series have USB-A, USB-C, or 3.5mm connector plugs. The EncorePro series and SupraPlus models are also popular wired models and are used on many Motorola dispatch consoles.

Plantronics Wireless Bluetooth Headset Choices

Bluetooth Headset Case Smartphone LaptopWireless Bluetooth headsets are the most popular for mobile workers. They easily connect to smartphones, tablets, and desktop computers. The Plantronics Voyager 5200 UC has superior noise-cancellation and advanced sensor technology. Conference calls, webinars, and important conversations can be taken in the vehicle or on the move.

Bluetooth 4.1 Binaural HeadsetPlantronics offers headsets with a BT300 Class 2 Bluetooth adapter (up to 30 ft range) and a BT600 Class 1 adapter with up to 98 ft range. Other popular Bluetooth models include Legend UC, Legend CS, Focus UC, M70, and Marque 2.

Bluetooth frequencies share the same band as WiFi so interference could cause problems if operating close to an access point.

Wireless DECT 6.0 Headsets for Maximum Distance from DeskphoneWireless DECT 6.0 Headset

The recommended Plantronics wireless headsets for use in facilities with dense WiFi and strong interference are the Savi 700 series, Savi 440, or CS520. They utilize DECT 6.0 frequencies that don’t interfere with WiFi. DECT 6.0 also provides better range than Bluetooth by allowing you to roam up to 350 feet from the base/charger. The Savi 700 and 400 series also have Bluetooth for easy connectivity to a computer.

For a formal quote contact our Dover, Delaware office at 302-734-9250 M-F 8-5pm or use the form below.

Motorola UHF XPR 3500e Intrinsically-Safe Radios For Rent or Lease

UHF XPR 3500e with Remote Speaker-MicA recent addition to our managed service offerings is the Motorola UHF XPR 3500e intrinsically-safe two-way radio certified for use in hazardous atmospheres.

Hazardous locations are found in many industries including refineries, fuel storage facilities, plastics processing plants, chemical plants, and grain elevators. Contractors, subcontractors, and anyone working a HazLoc job can now rent, lease-purchase, or buy their radios.

Our rental radio packages include two Motorola UL-Approved PMNN4490 intrinsically-safe batteries, Motorola PMMN4071 UL-Approved remote speaker-microphone, and XPR 3500e hand-held radios UL-Approved to TIA-4950 for use in Hazardous Locations, Division 1, Class I, II, III, Groups C,D,E, F, G; Division 2, Class 1, Groups A,B,C,D,T3C. Tamb = -25°C to +60 °C. We include a Motorola IMPRES charger that automatically conditions the batteries for peak performance. Our rental radio is also capable of operating on a Motorola Capacity Plus trunking system if needed.

The XPR 3500e can handle up to 128 channels and includes a 2-line display for easier operation. Our optional channel announcement feature allows the user to hear the actual channel names without having to look at the display. Frequencies can be programmed with analog channels, DMR digital, or both depending on your requirements.

Increase profitability and worker safety by improving jobsite communications. Rentals are available by the week, month, and longer. For pricing and availability contact our Dover, Delaware office at 302-734-9250 M-F 8-5pm EST or use the form below.

Magnum Electronics Elevated to Premier Cradlepoint Partner

FOR IMMEDIATE RELEASE

Cradlepoint Premier Partner Badge
Recognition for Revenue Performance and Technical Certifications

DOVER, DE October 19,2017

Magnum Electronics, Inc., located in Dover, Delaware and a leader in mission-critical wireless communications technology has been named a Cradlepoint Premier Partner. Cradlepoint is the global leader in cloud-based network solutions for connecting people, places, and things over wired and wireless broadband.

“Achieving the Premier Partner Level proves Magnum Electronics’ technical competence and customer support capabilities” said Tony Puopolo, Cradlepoint VP NA Channel Sales. Their ability to focus on selling solutions, penetrate emerging verticals and drive our expansion portfolio has contributed to their success in being a trusted partner.”

“Cradlepoint products have contributed to our rapid growth in managed services”, said Bill Ridenour, president of Magnum Electronics. “Our customers are seeing the value of reliable, mission-critical network connectivity for their mobile and fixed assets. It is easy to cost justify as compared to off the shelf consumer grade equipment.”

About Magnum Electronics, Inc.

Magnum Electronics is a wireless communications integrator, technical service center, GPS fleet management, and managed services provider supporting mobile workers in government and enterprise. The company has distribution agreements with Motorola Solutions, Cradlepoint, Panasonic, 3M Peltor, Federal Signal, and many other high quality suppliers. Magnum Electronics is a Delaware state contract holder for upfit installation services, communications devices, and emergency vehicle lighting. Learn more at magnumelectronics.com, Facebook, Twitter, and LinkedIn.

About Cradlepoint, Inc.Cradlepoint Corporate Logo

Cradlepoint is the global leader in cloud-managed 4G LTE networking solutions. Cradlepoint NetCloud is a network management platform that extends the company’s 4G LTE-enabled multi-function routers and ruggedized M2M/IoT gateways with centralized management and software-defined network services. With Cradlepoint, customers leverage the speed and economics of combining wired and wireless Internet broadband for branch, mobile, and IoT networks while maintaining end-to-end visibility, security, and control. More than 17,000 enterprise and government organizations around the world — including 75 percent of the world’s top retailers, 50 percent of the Fortune 100, and 25 of the largest U.S. cities — rely on Cradlepoint to keep critical sites, workforces, vehicles, and devices always connected and protected. Major service providers use Cradlepoint network solutions as the foundation for innovative managed service offerings. Founded in 2006, Cradlepoint is a privately held company headquartered in Boise, Idaho, with development centers in Silicon Valley and Kelowna, Canada, and offices in the UK, Australia, and Japan. Learn more at cradlepoint.com or follow us on Twitter @cradlepoint.

Contact Information

Magnum Electronics, Inc 302-734-9250 [email protected]

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Magnum Electronics Receives 2016 Motorola Empower Circle Award

FOR IMMEDIATE RELEASE

Magnum Electronics LogoMotorola Empower Circle Logo

Recognition for Outstanding Performance and Customer Service

Among Top 50 Motorola Solutions’ 7,500 Partners Worldwide

DOVER, DE May 16, 2017

Magnum Electronics, Inc., a leader in mission-critical wireless communications technology located in Dover, Delaware has been named a 2016 Empower Circle award winner by Motorola Solutions. This award recognizes the Top 50 channel partners worldwide for outstanding performance and customer service.

“Motorola Solutions’ Empower Circle awards recognize our best sales partners for their dedication, performance, and commitment to excellence in customer service, said Scott Adler, vice president, Motorola Solutions Commercial Markets and Channels. “Their ability to focus on selling solutions, exceed expectations in our growth markets, and drive our product portfolio has contributed to their success.”

“This recognition is a result of our dedicated employees focusing on ourUS Map With Customer Locations corporate goal of Total Customer Satisfaction”, said Bill Ridenour, President of Magnum Electronics. “Our rapidly growing customer base is loyal and allows us to solve their communications problems – big or small.”

The Empower Circle award ceremony will take place this month at the Ritz-Carlton on the island of Maui, Hawaii.

About Magnum Electronics, Inc.

Magnum Electronics is a wireless communications integrator, technical service center, GPS fleet management, and managed services provider supporting mobile workers in government and enterprise. The company has distribution agreements with Motorola Solutions, Vertex Standard, Cradlepoint, Panasonic, 3M Peltor, Federal Signal, and many other high quality accessory suppliers. Magnum Electronics is a Delaware state contract holder for emergency vehicle lighting, communications devices, and upfit installation services.

Contact Information

Magnum Electronics, Inc 302-734-9250 [email protected]

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