We frequently receive support requests from Motorola wireless speaker-mic users to change the language from French back to English. This is caused by accidently turning on the WRSM and holding the PTT button at the same time.
Motorola’s DTR700 900 MHz license-free radio has another firmware update available that allows users to receive new features at no charge. The Phase 2 release can be downloaded and includes new firmware, a new updater tool, and new programming software.
DTR700 radios use 902-928 MHz ISM spread spectrum and provide digital features. They are designed for on-site communications and perform well in buildings.
Group, individual, and call alert is standard. The DTR700 has a color display, radio ID, IP54 rating, and up to 16 hour battery life on a single charge. A two year warranty from Motorola is included.
1. Text Message – radio able to receive text messages and send text messages to other radios with pre-programmed text messages.
2. Remote Monitor (DTR700 & DTR720 only) – radio configured as Manager Mode is able to remotely monitor and listen to the environment of the other radio for 30 seconds provided the target radio is in the range.
3. Remote Disable (DTR700 & DTR720 only) – radio configured as Manager Mode is able to remotely enable or disable other radio provided the target radio is in the range.
4. Call Alert – radio able to pre-alert a specific radio in range to call back.
5. Rental Timer (DTR600 & DTR720 only) – radio rental company able to set rental period to radios and radio will be disabled when rental period expired.
6. Ringer Tone and Volume – radio able to set specific Ringer Tone and configure the loudness of the Ringer Tone that sound while receiving text message or call alert.
7. Over-The-Air Contact Cloning – radio able to add or delete contacts to or from another radio wirelessly without connecting the radios by cable.
8. Fixed issue with call failed after back and forth private calls to a radio
DTR700 software downloads, updater tool, and instructions at this link.
SL 7000, XPR 7000/3000, SL3500e, XPR 5000/2500 Series Affected
Motorola Solutions changed their MOTOTRBO software support policy for the professional tier radios earlier this year. Essential Services premium software features and standard depot repair warranty for new radios are now provided for five years. It is possible to opt out of the 5 year depot warranty and select 2 years for a small savings.
This change started with SL/XPR 7000 series, XPR 3000 series, SL3500e, XPR 2500, and XPR 5000 series with v2.9 firmware. Premium software features are now licensed for 5 years with a new radio or until any radio shipped prior to v2.9 is still under warranty. Older radios will not accept firmware updates after v2.8 without a licensing fee.
List of Motorola MOTOTRBO Premium Software Features
Most premium software features were purchased a la carte in the past. The most popular are Bluetooth, Text-to-Speech, and Man-Down. Wi-Fi is not a premium feature and must be purchased separately. Below is a graphic showing the complete list of premium MOTOTRBO software features.
What Happens With Existing MOTOTRBO Radio Firmware?
Our standard practice for repairs and preventive maintenance includes upgrading every radio to the latest firmware. We are no longer able to go past v2.8 unless the radio is still under warranty. Starting with v2.10 radios will not accept the new firmware (and new features) unless a license was purchased for the serial number of the radio.
Essential Software Promo Provides FREE Wi-Fi License Until 12/30
Motorola announced a promotion for customers with existing radios to purchase MOTOTRBO Essential Services before the end of December. As an added incentive a perpetual Wi-Fi license ($125 value) will be included for enhanced “e” models. This will allow WAVE OnCloud interoperability with TLK 100 radios in the near future.
This is a perfect time to send your radios to us for preventative maintenance. We will install the latest firmware, auto-tune your radio to factory specs, enable Wi-Fi if capable, and unlock a 3 year extension for future software releases. We will also archive your programming information. If you have the CPS programming application are able to perform your own updates we can provide a quote for the unlock codes only.
Call our Dover, Delaware service facility at 302-734-9250 or send a list of your serial numbers and we can provide a quote to futureproof your radios. We look forward to supporting your MOTOTRBO communications devices.
Below is an updated training video from Motorola Solutions for firefighters using APX series 2-way radios and remote speaker-microphones. The original video “Say It Loud and Clear” was developed with help from the IAFC.
The new version includes the XE500 extreme temperature remote speaker-mics designed for firefighters in addition to the standard RSM’s with Windporting.
Best Practices Video for Clear Audio Using Motorola APX Series
Globalstar recently released a new version of firmware for the Sat-Fi2 satellite hotspot that improves stability and performance. The update can be performed using the App or the Sat-Fi2 Web Console.
Sat-Fi2 is a low cost business continuity and emergency preparation solution for voice, 2-way messaging, and web access using a US based 10-digit phone number. Globalstar monthly service starts at $39.99 per month.
User must be connected to broadband or have a cellular data connection to download the update. It is not possible to perform the update by downloading the files over the Sat-Fi2 network.
Download the Sat-Fi2 Firmware Update Instructions
The new Motorola DTR700 digital radio requires a firmware update and customer programming software.
1. Scan – radio stay on a channel is able to scan for other Public groups channel and Private groups which has the same hopset/profile ID.
2. Group Caller ID – radio receiving screens will display the Caller ID/Name for group calls.
3. Fixed issue with long channel name for home channel.
Download instructions – DTR700 Series Software Update Steps for R01.01.00
Download DTR_UpdateTool_R01.00 to upgrade DTR700 firmware.
Download new Customer Programming Software Business_Radio_CPS_NA_R07.01
CPS is a free Motorola download for the DTR series radios. Motorola also announced a new stubby antenna (PMAF4025) available now.
Our remaining stock of VHF VX-264 and UHF VX-264 radios are marked down and a good deal for analog users needing a display with 128 channel capability. Motorola will continue to provide warranty support, depot repairs, and accessories.
Communications over WiFi has become more congested and less secure as IoT devices are added in manufacturing plants, hotels, and campus facilities. These high-bandwidth users who need a secure communications platform are turning to Private LTE using the Citizens Broadband Radio Service. CBRS (not to be confused with Citizens Band Radio) is new and located at 3.5 – 3.7 GHz. Users are not required to apply for a FCC license for their small cell location but will instead pay a monthly fee for spectrum allocation through a remote server.
Motorola recently released the MOTOTRBO Nitro product platform with access points and the purpose-built SLN 1000 hand-held voice radio using CBRS. We can design, install, and support this new business critical communications infrastructure. As an approved Avigilon Sales and Service Partner, we can also support your video surveillance needs. And…as a Cradlepoint Premier Partner we have the LTE network expertise and compatible CBRS LTE wireless routers.
We look forward to helping you deploy a Motorola MOTOTRBO Nitro communications system. For more information call our Dover, Delaware office at 302-734-9250 to discuss this new technology with your on-site requirements.
Our latest Magnum AVL web interface upgrade 32.01 offers improvements for both desktop and mobile device users. The new software download is automatic when you log-in with your desktop, tablet, or smartphone. Desktop users can check the UI version in the top right corner and mobile users will see it when they click on the “Account” button. Take note of the “Messages” link – this announcement, status updates, and other important news items are posted here.
- New “Stops” View button with Daily Summary – click the new “Stops” button and see a condensed summary of the day for the vehicle selected. This new view captures and summarizes events in a vehicle’s trips and shows: Stops | Moves | Idles.
- Events are now color-coded
- Duration and distance columns added
- Improved “Locations” View – key events have been color-coded and certain events have a duration column
There are short demo videos showing the changes posted in your “Messages” page too. Or you can watch them at the links below.
Power Products has teamed with Good 2 Go to manufacture their battery that can be charged conventionally or with a micro-USB cable. The battery includes a micro-USB port on the side or bottom and a patented internal charger. It makes it very convenient when travelling and away from your charger.
There are ten different batteries available for the most popular Motorola, Kenwood, and Icom 2-way radio models.
Below are the compatible radio models and Good2Go part numbers with links to purchase:
Motorola APX 6000, APX 7000, APX 8000 – Link to G2G7038 2500 mAh Li-ion SMART USB battery (compatible with IMPRES chargers)
Motorola APX 4000, APX 3000, APX 1000, XPR 3300e, XPR 3500e, XPR 7350e, XPR 7380e, XPR 7550e, XPR 7580e – G2G4409 2600 mAh Li-ion USB battery
Motorola XTS 5000, XTS 3000, and EF Johnson 5100 series – G2G8299 3000 mAh Li-Po (Lithium Polymer) USB battery
Motorola XTS 2500, XTS 1500, MT1500, PR1500 – G2G9858 2600 mAh Li-ion USB battery
Motorola CP200d, CP150, PR400 – G2G4497 2600 mAh Li-ion USB battery
Motorola XPR 6100, XPR 6300, XPR 6350, XPR 6380, XPR 6500, XPR 6550, XPR 6580 – G2G4077 2600 mAh Li-ion USB battery
Motorola HT750, HT1250, HT1550, MTX850, MTX850LS, MTX900, MTX950, MTX8250LS, MTX9250 – G2G9013 2000 mAh Li-Po USB battery
Kenwood NX220, NX320, NX420, NX3200, NX3220, NX3300, NX3320, TK2170, TK2360, TK3170, TK3173, TK3360 – G2GKNB57 2000 mAh Li-ion USB battery
Kenwood NX200, NX300, TK5220, TK5320 – G2GKNB48 2500 mAh Li-ion USB battery
Kenwood NX240, NX340, TK-2000, TK-2200, TK-2200L, TK-2200LP, TK-2207, TK-2212L, TK-2300VP, TK-2307, TK-2302VK, TK-2312, TK-2400VP, TK-2402VK, TK-3000, TK-3200L, TK-3200LP, TK-3207, TK-3212L, TK-3300UP, TK-3302UK, TK-3307, TK-3313, TK-3400UP, TK-3402UK, TKD240V, TKD340U – G2GKNB45 1900 mAh Li-ion micro-USB Battery
ICOM IC-F3161, IC-F3230D, IC-F3261D, ICF3360D, IC-F4161, IC-F4230D, IC-F4261D, IC-F4360D – G2G232 2600 mAh Li-ion USB battery
Hytera PD702, PD705, PD706, PD708, PD782, PD785, PD786, PD788, and Harris HDP100, HDP150 – G2GBL2006 2000 mAh Li-ion micro-USB Battery
BK Technologies / Relm DPH, EPH, LPA, LPH, LPX – G2G170 2000 mAh Li-ion micro-USB Battery
Download Power Products G2G USB Battery Data Sheet .pdf