Motorola Wireless Microphone FAQ’s and LED Status Indicators

Motorola RLN6544 Wireless RSMThe Motorola wireless remote speaker-mic (WRSM) is a popular accessory for APX, XTL, and XPR series hand-held and vehicle mounted two-way radios.

Paired with portable radios it provides range about 30 feet and with the PMMN4097 mobile palm mic/gateway you can roam up to 300 feet from the vehicle. There is “mission critical” for APX and a “operations critical” software version for MOTOTRBO DMR radios.

 Choose the Correct Wireless Mic for your Motorola Radio

Motorola’s model nomenclature and product tiering make it easy to purchase the wrong mic for your radio. Depending on the included charger bundle the product SKU changes slightly. Below is a summary of the configurations and their compatible radios.

Hand-held APX Series With Internal Bluetooth Enabled

APX Portable Radios

  • RLN6554 – Wireless RSM with Battery, Clip (RLN6544) and Dual Unit Charger (PMLN7120)
  • RLN6544 – Mission Critical Wireless RSM with Battery and Clip Only

These models are compatible with APX 8000, APX 7000, APX 7000XE, APX 6000, APX 6000XE, APX 4000, APX 3000, and SRX 2200.

It is important to make sure your radio has Bluetooth enabled. The blue dot means is has the internal hardware only. You also need to have the software option (free since April 2016) and your programmer has it turned ON. Notice this same mic can also be used with the PMMN4097 mobile palm mic/gateway.

MOTOTRBO XPR 7000 Series With Bluetooth EnabledDisplay and Non-Display Models

  • RLN6562 – Operations Critical Wireless Remote Speaker Microphone with Battery and Belt clip and Dual Unit Charger (PMLN7120)

This model is compatible with XPR 7350, XPR 7350e, XPR 7550, XPR 7550e, XPR 7580, and XPR 7580e with Bluetooth enabled. It may be turned OFF or disabled to save battery life. It is not compatible with XPR 6000 series or with the long range PMMN4097 mobile palm mic/gateway.

Wireless Mic for APX, XTL, and XPR Series Vehicle Mounted Radios

  • RLN6551 – Long Range Wireless Mobile Accessory Kit, includes WirelessLong Range Wireless Speaker Mic Remote Speaker Microphone (RLN6544), Mobile Microphone Bluetooth Gateway (PMMN4097), Vehicular Charger (PMLN6716)
  • RLN6552 – Same as above without vehicular charger

These models are compatible with APX 8500, APX 7500, APX 6500, APX 4500, APX 1500, XTL 5000, XPR 5350, XPR 5350e, XPR 5550, XPR 5550e, XPR 5580, XPR 5580e, XPR 4350, and XPR 4550.

Adding this wireless mic is easy – replace the palm mic with the combo mic/gateway and “touch-pair” – that’s it. APX users can use the same mic with their portable hand-held radio.

Motorola Wireless Mic Frequently Asked Questions

  1. Can I use a Bluetooth adapter? No
  2. Will this work with other radio brands? No
  3. My mic started speaking the French language. How do I get it back to English? This happens when you power up the mic and press the PTT at the same time. To change languages follow the instructions in the graphic.How to change language in wireless RSM
  4. What is WRSM battery model number? PMNN4461
  5. Can I still use a receive-only earpiece? The WRSM uses the same RLN4941 or PMLN7560 earpieces as most of the the wired mics.
  6. What do the microphone LED status indicators mean? There are 2 LED lights on the microphone that provide battery level and audio availability status. Status Indicator Definitions
  7. What do the status lights on the WRSM charger mean? The graphic below shows the LED light color indicators and their meanings.Battery Status Indicators by Flashing Color
  8. Does the mic require maintenance? Yes – you should check for firmware updates for improved battery, connectivity, and audio performance especially if more than 6 months old.

Buy online these wireless remote speaker-mics and other radio accessories with low pricing and fast delivery. If you prefer, call our Dover, Delaware office during normal business hours where you will never get an automated attendant or voice mail. We can be reached at 302-734-9250 M-F 8-5pm EST.

Motorola MOTOTRBO Essential Services & Free Wi-Fi Promotion

DMR High Tier Hand-held and Vehicle Radios

SL 7000, XPR 7000/3000, SL3500e, XPR 5000/2500 Series Affected

Motorola Solutions changed their MOTOTRBO software support policy for the professional tier radios earlier this year. Essential Services premium software features and standard depot repair warranty for new radios are now provided for five years. It is possible to opt out of the 5 year depot warranty and select 2 years for a small savings.

This change started with SL/XPR 7000 series, XPR 3000 series, SL3500e, XPR 2500, and XPR 5000 series with v2.9 firmware. Premium software features are now licensed for 5 years with a new radio or until any radio shipped prior to v2.9 is still under warranty. Older radios will not accept firmware updates after v2.8 without a licensing fee.

The CP200d, SL300, EVX-261, EVX-S24, CM200d, and CM300d DMR digital radio models are not affected by this change. They could be added in the future but so far it is not clear if it will ever happen.

List of Motorola MOTOTRBO Premium Software Features

Most premium software features were purchased a la carte in the past. The most popular are Bluetooth, Text-to-Speech, and Man-Down. Wi-Fi is not a premium feature and must be purchased separately. Below is a graphic showing the complete list of premium MOTOTRBO software features.

Device and Infrastructure MOTOTRBO Software Features

What Happens With Existing MOTOTRBO Radio Firmware?

Our standard practice for repairs and preventive maintenance includes upgrading every radio to the latest firmware. We are no longer able to go past v2.8 unless the radio is still under warranty. Starting with v2.10 radios will not accept the new firmware (and new features) unless a license was purchased for the serial number of the radio.

Essential Services For MOTOTRBO Existing Radios Brochure

Essential Software Promotion Provides FREE Wi-Fi License Until 6/30

Software Updates 3 YearsMotorola announced a promotion for customers with existing radios to purchase MOTOTRBO Essential Services before the end of June. As an added incentive a perpetual Wi-Fi license ($125 value) will be included for enhanced “e” models. This will allow WAVE OnCloud interoperability with TLK 100 radios in the near future.

This is a perfect time to send your radios to us for preventative maintenance. We will install the latest firmware, auto-tune your radio to factory specs, enable Wi-Fi if capable, and unlock a 3 year extension for future software releases. We will also archive your programming information. If you have the CPS programming application are able to perform your own updates we can provide a quote for the unlock codes only.

Call our Dover, Delaware service facility at 302-734-9250 or send a list of your serial numbers and we can provide a quote to futureproof your radios. We look forward to supporting your MOTOTRBO communications devices.

Motorola LEX L11 Software Upgrade Instructions For Verizon Devices

Rugged LTE FirstNet DeviceThe Motorola LEX L11 LTE public-safety smartphone designed for AT&T and FirstNet is now compatible with the Verizon network. All you need to do is follow the software upgrade instructions below.

The LEX L11 software update requires an active Verizon SIM. We tried to upgrade a LEX without a VZW SIM and were not able to complete the update. Evidently, the software update is provided by the carrier.

Remote Control Your APX Radio With BluetoothThe Android based LEX L11 is purpose-built for mission critical public-safety communications. It pairs with the APX 8000, APX 8000XE, APX 7000, APX 7000XE, APX 60000, and APX 6000XE series (Bluetooth enabled) radios and can be used as a wireless remote speaker-microphone.

LEX L11 Software Upgrade Instructions During Initial Setup

Software step-by-step Upgrade Instructions

LEX L11 Software Procedure After Initial Setup

The LEX L11 software update requires an active Verizon SIM. We tried to upgrade a LEX without a installing a VZW SIM and were not able to complete the update. Evidently, the software update is provided by the carrier.

1. Power on Phone
2. Insert Verizon SIM
3. Connect to WiFi network
4. Once device connects to WiFi, the device should receive the indication that a new SW version is available
5. Accept Download / Install
6. After device reboots; verify the new SW version – SW version should be R01.00.40 (in Settings/About Phone/ – see bottom Build Number)

Download Motorola LEX L11 Software Upgrade Document for Verizon Devices

To receive a LEX L11 quote contact us at our Dover, Delaware sales and service facility at 302-734-9250 during normal business hours M-F 8-5pm. Or you can use the form below:

How Cradlepoint Simplified Adding To or Upgrading Your Wide Area Network

Cradlepoint Corporate LogoIn the past year Cradlepoint changed their hardware, software, and support choices to single SKU’s designed for mobile, branch, or IoT applications. The bundles include their easy-to-use NetCloud network management software, lifetime hardware warranty, firmware upgrades, and 24×7 support. Pricing is based on 1, 3, or 5 years for predictable fixed budgeting.

Cradlepoint devices support all cellular carriers and are also FirstNet Ready for public-safety agencies. The change to bundled pricing has been a benefit to our customers along with a reduction in overall pricing.

George Mulhern, Cradlepoint CEO explains the change in his video below:

Cradlepoint Solutions Are Designed for Mobile, Branch, and IoT Applications

Mobile solutions include NetCloud Essentials network management software for 1, 3, or 5 years and either a rugged IBR900 or IBR1700 router with 24×7 support. All you need is the proper antenna depending on your application. We have tested most brands and can recommend the best one for your vehicle.

Branch and failover backup bundles include 4G LTE connectivity, Ethernet. and WiFi. The Cradlepoint purpose-built hardware includes the CR4250, AER2200, AER1600, AP22 access points, and ARC CBA850 LTE adapters for failover. NetCloud Branch Solution Packages with your choice of router includes cloud management, along with SD-WAN and SD-Perimeter functionality.

Cradlepoint also has the IBR200 or IBR600 compact routers designed for IoT and M2M applications. NetCloud IoT Packages provide security and Edge computing for kiosks, ATMs, digital signage, remote monitoring, remote sensors and SCADA systems.

Cradlepoint Premier Partner Badge 2018As a Premier Cradlepoint Partner we provide technical support and installation accessories including antennas, cables, and replacement parts. Eligible government agencies can request a Delaware state contract or GSA quote.

Contact our Dover, Delaware office to discuss the best Cradlepoint solution for you. We are open M-F 8-5pm EST. Our phone number is 302-734-9250 or use the form below.

Secure Login Instructions For Magnum AVL Fleet Tracking and Management Reports

Magnum AVL Logo

Our website has been upgraded to improve internet security for our Magnum AVL Fleet Management customers. The upgrade eliminates the Google Chrome Browser non-secure warning, adds encryption, and shows a lock in the browser address bar as shown below.Magnum AVL Login Address URL

To connect to the secure server, enter https://avl.magnumelectronics.com in your browser address bar (or click on the link).. You should connect to the login page with a padlock icon to the left of the url address.

Secure Login with Encryption Enter your login info and save as a bookmark or add to your home screen if using a smartphone. This should save your login info and provide a secure one-click link to your Magnum AVL fleet management account.

Cel-Fi Smart Signal Boosters Improve 3G/4G/LTE Cellular Coverage In Buildings and Vehicles

Cellular Smart Signal Boosters

Cel-Fi by Nextivity is a Carrier approved cellular booster product family designed to improve 3G/4G/LTE voice and data. Basically, they amplify a weak (at least one bar) carrier signal using a donor antenna and distribute it indoors using a server antenna. They are sometimes called BDA’s (Bi-Directional Amplifiers).

Unlike cell boosters in the past, Cel-Fi uses advanced smart technology that minimizes interference and desense.They provide a bigger coverage footprint indoors by amplifying signals up tp 100 dB. Cel-Fi is designed to improve a single Carrier but can be co-located for a second Carrier without degradation.

Cel-Fi smart boosters are simple plug and play solutions with internal antennas, packaged bundles for vehicles or small buildings, and scaleable DAS systems for facilities up to 200,000 sq ft.

Easy Install Cel-Fi Duo+ and Pro for Small Offices Up to 15,000 Sq. Ft.

The Duo+ and Pro products have internal antennas and no cables to connect. All you need is at least one bar of 4G LTE signal. The Duo+ is available for Verizon or T-Mobile and the Pro is designed for AT&T users. This solution is for indoor use only and takes a few minutes for installation.

Rugged Cel-Fi GO X and GO M Use External Antennas for Buildings and Vehicles

The Cel-Fi GO X and GO M are housed in a NEMA 4 Rated weather resistant enclosure for indoor or outdoor environments. They use external antennas to provide more flexibility and include Carrier Switching. Using the free WAVE app you can reprogram the GO X and GO M for a different Carrier if needed. It can also be changed from vehicle use to building and vice versa.

The Cel-Fi GO Series require more planning for building solutions. Antenna choices, splitters, and cable lengths will factor in the design. As a certified Cel-Fi reseller, our employees receive extensive training in pre-sale design and installation.

We offer Cel-Fi GO M bundles with antennas for moving vehicles. These are optimized for service vans, command vehicles, and RV’s. The kits are complete and optimized for Verizon or AT&T. There is also the Cel-Fi GO RED that boosts AT&T FirstNet Bands 12 and 14.

Cel-Fi Quatra 1000 & Quatra 2000 Scalable DAS In-Building Coverage Solutions

The Cel-Fi Quatra series is an easy-to-deploy, scalable (DAS) distributed antenna system for buildings up to 200,000 sq ft. It operates in off-air mode or can be integrated with carrier small cell equipment and operated in distributed small cell mode, creating a Supercell. The Quatra 1000 supports a single Carrier and the Quatra 2000 supports dual Carriers.

About 80% of all cellular traffic is used indoors or in vehicles. It you have weak in-building or in-vehicle coverage, Cel-Fi by Nextivity is the recommended solution. If you have questions or need a formal quote, contact our Dover, Delaware office at 302-734-9250 during normal business hours.

New MotoX Motorcycle Quick-Transition Kit With Wireless PTT

Police Motorcycle Quick-Transition Radio AccessoryEarPhone Connection, a leader in public-safety audio accessories, has a new low cost headset for motorcycle radio communications. Compatible with hand-held portable 2-way radios, their MotoX kit includes a helmet kit, wireless push-to-talk button for the handlebar, and a unique remote speaker-microphone. The helmet kit works with 3/4 and full-face helmets and includes a noise-cancelling boom microphone.

MotoX Available For Motorola APX, XTS, XPR, and HT750/1250/1550

MotoX-23W Quick-Transition for Motorola XTSThe MotoX-34W is compatible with Motorola APX series, XPR 7000, and XPR 6000 models. The MotoX-23W is designed for XTS series, PR1500, MT1500, and other radios with Cosmo connectors. Special order kits are also available for Motorola HT750/1250/1550, PR860, and Harris M/A-Com 700P, P7100, P7130, P7150, P7170, P7200, P5100, P5130, and P5150.

MotoX Speaker-Mic Includes Embedded Bluetooth and Unique 3.5mm Jack

The unique remote speaker-mic has embedded Bluetooth and pairs with the wireless push-to-talk button that mounts to the handlebar. The mic also has a special 3.5mm jack that connects the audio to helmet speakers and boom mic. When disconnected, it works like a normal speaker-mic.

List of USPS APO Friendly Batteries For Motorola Radios

Magnum Electronics Supplies Batteries for All 2-Way Radio Models

The US Postal Service prohibits shipping bulk Lithium-ion and Lithium-polymer replacement batteries through the mail including to APO/FPO addresses. The rules state only lithium batteries installed in equipment are permitted. FedEx and UPS will accept Lithium batteries if shipped ground. If faster air service is needed there is a dangerous goods fee in addition to the shipping fee.

You may want to consider nickel metal hydride (NiMH) batteries. They are not considered hazardous and provide very good performance. Below is a list of Motorola radios with compatible NiMH batteries.

Motorola P25 and DMR 2-Way Radios

APX 8000, APX 7000, APX 6000, SRX 2200

Motorola APX 8000, APX 7000, APX 6000, SRX 2200 can use the NTN7035. It has a IP67 submersible rugged rating, IMPRES automatic conditioning, and 2000 mAh capacity. It is also FM intrinsically-safe rated.

APX 4000, APX 3000, APX 1000, APX 900

There are no USPS APO friendly batteries for the APX 4000, APX 3000, APX 1000, or APX 900 at this time.

XTS 5000, XTS 3500, and XTS 3000

Motorola XTS 5000, XTS 3500, and XTS 3000 radios have several battery choices listed below that can be shipped to APO addresses.

  1. Motorola NNTN4437 – 1700 mAh, IMPRES, NiMH, FM, Ruggedized
  2. Motorola NNTN4436 – 1700 mAh, IMPRES, NiMH, FM
  3. Motorola NNTN4435 – 1800 mAh, IMPRES, NiMH
  4. Motorola PMNN4093 – 3000 mAh, IMPRES, NiMH
  5. Power Products BP8299MHUC – 3800 mAh, NiMH
  6. Power Products BP8299MHXT – 2700 mAh, NiMH
  7. Power Products BP8299MH – 2000 mAh, NiMH

XTS 2500, XTS 1500, MT1500, PR1500

Below are NiMH battery choices for the XTS 2500, XTS 1500, MT1500, and PR1500:

  1. Motorola NNTN6263 – 2000 mAh, IMPRES, NiMH, FM, Ruggedized
  2. Motorola NTN9857 – 2000 mAh, IMPRES, NiMH, FM, IP54
  3. Motorola NTN9858 – 2100 mAh, IMPRES, NiMH, IP54
  4. Power Products BP9858MHIC – 2500 mAh, Smart, NiMH

MOTOTRBO XPR 3000, XPR 7000 Series

There are no batteries that can be shipped through the USPS at this time for any XPR 3000 or 7000 series radios.

We carry batteries for other Motorola models and most radio brands. If you need help identifying a battery for your radio contact our office and we will recommend a replacement.

Coverage Testing For Delaware New Construction and SB79 Compliance

State of Delaware Senate Bill 79 Requires Building Interior Test

A State of Delaware Department of Safety and Homeland Security regulation requires all new construction projects over 25,000 square feet be tested for in-building communications. The purpose of the SB79 test is to determine if newly constructed buildings have been Grid Acceptance Test In Progressdesigned so that emergency personnel can transmit and receive with portable 2-way radios and the State’s 800 MHz network. The facility owner must have the building tested prior to requesting a certificate of occupancy. The building must have the windows and doors installed before the test can be started.

Magnum Electronics is an approved vendor and has technical staff certified to perform the required scope of work quickly as defined in Appendix A by the Delaware Division of Communications. We are located in Dover and a member of the Delaware Chapter of the Association of Builders and Contractors. To request a quote, call us at 302-734-9250 M-F 8-5pm or use the form below.

FIN ULTRA AMBI Ear Tip Provides All Day Comfort For 2-Way Radio Users

New Design From Earphone Connection Can Be Used In Either EarAcoustic Tube Comfort Ear Tip

Two-way radio users who use an audio accessory with an acoustic tube will benefit from a new ear tip from Earphone Connection. The FIN ULTRA AMBI is an improved design released at this year’s IWCE in Orlando.

It is constructed with soft semi-translucent extra soft Silicone for all day comfort. It can be worn in either ear and the open skeleton design improves ambient listening. The FIN ULTRA AMBI is available in small, medium, and large. It can be ordered in clear or black. The original FIN ULTRA is still available at a lower price but must be used with the left or right ear only.

Comfortable Ear Tip for Acoustic Tube

Earphone Connection is a leading manufacturer of two-way radio audio accessories including the Hawk used by many law enforcement agencies. For additional information about EPC and other Tactical Ear Gadget products visit our website or call our office at 302-734-9250 M-F 8-5pm EST.