We frequently receive support requests from Motorola wireless speaker-mic users to change the language from French back to English. This is caused by accidently turning on the WRSM and holding the PTT button at the same time.
Below is an updated training video from Motorola Solutions for firefighters using APX series 2-way radios and remote speaker-microphones. The original video “Say It Loud and Clear” was developed with help from the IAFC.
The new version includes the XE500 extreme temperature remote speaker-mics designed for firefighters in addition to the standard RSM’s with Windporting.
Best Practices Video for Clear Audio Using Motorola APX Series
When the cord is stressed the cable could tear or fray and expose the internal wiring. As a result, RSM’s that show failures will be replaced for up to 24 months after purchase.
The cord failure is shown in the image. The failure typically occurs at the RSM head or radio connector end or both, but can also occur in cable middle section.
Radio users who prefer to route the mic cord behind their back and stress the cable are more likely to experience the problem. Motorola recommends to dress the coil section so it
does not get caught on uniform accessories for optimal RSM service life.
Motorola Remote Speaker-Microphone Models Affected
Motorola is upgrading the cable jacket material in the near future. RSM’s with the new cable will include an “L” in the model suffix when shipped.
Below are the RSM’s identified in the Motorola Technical Notification (MTN):
APX 8000, APX 7000, APX 6000, APX 4000,
MOTOTRBO PCR XPR 3000 and XPR 7000 Series RSM’s
Only mics that show the failure will be replaced under the MTN warranty extension. Reference MTN-0070-19-NA and original factory order number when requesting replacements. They can be obtained by calling Motorola at 1-800-422-4210; prompt 1.
Download the Motorola Technical Notification MTN-0070-19-NA_RSM
Paired with portable radios it provides range about 30 feet and with the PMMN4097 mobile palm mic/gateway you can roam up to 300 feet from the vehicle. There is “mission critical” for APX and a “operations critical” software version for MOTOTRBO DMR radios.
Choose the Correct Wireless Mic for your Motorola Radio
Motorola’s model nomenclature and product tiering make it easy to purchase the wrong mic for your radio. Depending on the included charger bundle the product SKU changes slightly. Below is a summary of the configurations and their compatible radios.
Hand-held APX Series With Internal Bluetooth Enabled
- RLN6554 – Wireless RSM with Battery, Clip (RLN6544) and Dual Unit Charger (PMLN7120)
- RLN6544 – Mission Critical Wireless RSM with Battery and Clip Only
These models are compatible with APX 8000, APX 7000, APX 7000XE, APX 6000, APX 6000XE, APX 4000, APX 3000, and SRX 2200.
It is important to make sure your radio has Bluetooth enabled. The blue dot means is has the internal hardware only. You also need to have the software option (free since April 2016) and your programmer has it turned ON. Notice this same mic can also be used with the PMMN4097 mobile palm mic/gateway.
- RLN6562 – Operations Critical Wireless Remote Speaker Microphone with Battery and Belt clip and Dual Unit Charger (PMLN7120)
This model is compatible with XPR 7350, XPR 7350e, XPR 7550, XPR 7550e, XPR 7580, and XPR 7580e with Bluetooth enabled. It may be turned OFF or disabled to save battery life. It is not compatible with XPR 6000 series or with the long range PMMN4097 mobile palm mic/gateway.
Wireless Mic for APX, XTL, and XPR Series Vehicle Mounted Radios
- RLN6551 – Long Range Wireless Mobile Accessory Kit, includes Wireless Remote Speaker Microphone (RLN6544), Mobile Microphone Bluetooth Gateway (PMMN4097), Vehicular Charger (PMLN6716)
- RLN6552 – Same as above without vehicular charger
These models are compatible with APX 8500, APX 7500, APX 6500, APX 4500, APX 1500, XTL 5000, XPR 5350, XPR 5350e, XPR 5550, XPR 5550e, XPR 5580, XPR 5580e, XPR 4350, and XPR 4550.
Adding this wireless mic is easy – replace the palm mic with the combo mic/gateway and “touch-pair” – that’s it. APX users can use the same mic with their portable hand-held radio.
Motorola Wireless Mic Frequently Asked Questions
- Can I use a Bluetooth adapter? No
- Will this work with other radio brands? No
- My mic started speaking the French language. How do I get it back to English? This happens when you power up the mic and press the PTT at the same time. To change languages follow the instructions in the graphic.
- What is WRSM battery model number? PMNN4461
- Can I still use a receive-only earpiece? The WRSM uses the same RLN4941 or PMLN7560 earpieces as most of the the wired mics.
- What do the microphone LED status indicators mean? There are 2 LED lights on the microphone that provide battery level and audio availability status.
- What do the status lights on the WRSM charger mean? The graphic below shows the LED light color indicators and their meanings.
- Does the mic require maintenance? Yes – you should check for firmware updates for improved battery, connectivity, and audio performance especially if more than 6 months old.
Buy online these wireless remote speaker-mics and other radio accessories with low pricing and fast delivery. If you prefer, call our Dover, Delaware office during normal business hours where you will never get an automated attendant or voice mail. We can be reached at 302-734-9250 M-F 8-5pm EST.
Motorola recently started shipping a new intrinsically-safe TIA 4950 battery for the APX 8000H and APX 8000HXE HAZLOC radio models. The PMNN4547 battery provides 3100 mAh capacity using Li-ion cells and has an improves cold temperature specification. It has a IP68 rating which means it can survive in six feet of water for up to four hours. It also uses IMPRES 2 technology that provides up to 60% more charging cycles as compared to a standard battery.
Requires A New Carry Holder or Leather Case for APX 6000
The new battery provides 16% more capacity than the 2,650 mAh NNTN8930 UL model. Because the PMNN4547 is about 3mm deeper, APX 6000 and SRX 2200 users will need to upgrade their carrying accessories.
The PMLN7901 plastic carry holder is required to fit the new battery. If you are using the rugged APX 6000XE with larger knobs a PMLN7902 is the correct holster. There are also new APX 6000 leather cases with fixed or swivel belt loops available in our online store.
EarPhone Connection, a leader in public-safety audio accessories, has a new low cost headset for motorcycle radio communications. Compatible with hand-held portable 2-way radios, their MotoX kit includes a helmet kit, wireless push-to-talk button for the handlebar, and a unique remote speaker-microphone. The helmet kit works with 3/4 and full-face helmets and includes a noise-cancelling boom microphone.
MotoX Available For Motorola, Harris, Kenwood Radios
Most public-safety Harris radios are supported – MotoX-28W includes the XG-75, P7300 connector. The Harris XL-200P and XG-100 require the new MotoX-48W. The MotoX-11W Kenwood multi-pin connector has keen added to their product line compatible with their high tier radios.
MotoX Speaker-Mic Includes Embedded Bluetooth and Unique 3.5mm Jack
The unique remote speaker-mic has embedded Bluetooth and pairs with the wireless push-to-talk button that mounts to the handlebar. The mic also has a special 3.5mm jack that connects the audio to helmet speakers and boom mic. When disconnected, it works like a normal speaker-mic.
The US Postal Service prohibits shipping bulk Lithium-ion and Lithium-polymer replacement batteries through the mail including to APO/FPO addresses. The rules state only lithium batteries installed in equipment are permitted. FedEx and UPS will accept Lithium batteries if shipped ground. If faster air service is needed there is a dangerous goods fee in addition to the shipping fee.
You may want to consider nickel metal hydride (NiMH) batteries. They are not considered hazardous and provide very good performance. Below is a list of Motorola radios with compatible NiMH batteries.
Motorola P25 and DMR 2-Way Radios
APX 8000, APX 7000, APX 6000, SRX 2200
Motorola APX 8000, APX 7000, APX 6000, SRX 2200 can use the NTN7035. It has a IP67 submersible rugged rating, IMPRES automatic conditioning, and 2000 mAh capacity. It is also FM intrinsically-safe rated.
APX 4000, APX 3000, APX 1000, APX 900
There are no USPS APO friendly batteries for the APX 4000, APX 3000, APX 1000, or APX 900 at this time.
XTS 5000, XTS 3500, and XTS 3000
Motorola XTS 5000, XTS 3500, and XTS 3000 radios have several battery choices listed below that can be shipped to APO addresses.
- Motorola NNTN4437 – 1700 mAh, IMPRES, NiMH, FM, Ruggedized
- Motorola NNTN4436 – 1700 mAh, IMPRES, NiMH, FM
- Motorola NNTN4435 – 1800 mAh, IMPRES, NiMH
- Motorola PMNN4093 – 3000 mAh, IMPRES, NiMH
- Power Products BP8299MHUC – 3800 mAh, NiMH
- Power Products BP8299MHXT – 2700 mAh, NiMH
- Power Products BP8299MH – 2000 mAh, NiMH
XTS 2500, XTS 1500, MT1500, PR1500
Below are NiMH battery choices for the XTS 2500, XTS 1500, MT1500, and PR1500:
- Motorola NNTN6263 – 2000 mAh, IMPRES, NiMH, FM, Ruggedized
- Motorola NTN9857 – 2000 mAh, IMPRES, NiMH, FM, IP54
- Motorola NTN9858 – 2100 mAh, IMPRES, NiMH, IP54
- Power Products BP9858MHIC – 2500 mAh, Smart, NiMH
MOTOTRBO XPR 3000, XPR 7000 Series
There are no batteries that can be shipped through the USPS at this time for any XPR 3000 or 7000 series radios.
We carry batteries for other Motorola models and most radio brands. If you need help identifying a battery for your radio contact our office and we will recommend a replacement.
Boston Leather has designed a custom carrying case for each Motorola APX radio model including the option to use a strap or belt loop. Their standard cases are plain black full grain leather with silver hardware but almost anything is possible for custom orders.
It is important to know which battery you are using on your APX 8000, 7000, and 6000 because a longer case is need for the high-capacity batteries. There are also 3 different APX configurations available. This article provides choices for each Motorola APX model radio when used by fire, ems, or law enforcement professionals.
Motorola APX Battery Sizes For Boston Leather Cases
Motorola APX 1.5 models only have a top display. The 5611RC15-1 holder is compatible with standard batteries and the 5611RCXB-1 is for extended length high-capacity batteries. There is also the original 5618RCNW-1 that was designed for the APX 6000 Model 1.5.
The 5481RC-1-E universal case is also a good choice if you want access to the top half of the radio.
Motorola APX 8000, APX 8000XE, APX 6000, APX 6000XE Model 2.5
The model 2.5 has a top and side display with a limited keypad. The 5611RC-1 is designed for standard length batteries and has D-rings for a strap. The 5611-1 is the same case without the D-rings.
APX 6000/8000 Model 2.5 radios using extended batteries require the 5611RCXB25-1. If you prefer a radio holder that protects the side display choose the 5611RCNW-1. It has the sides open for larger audio connectors.
The model 3.5 has a top and side display along with a full keypad. The 5611RC35-1 has a larger front cutout for access to the entire keypad and is compatible with standard size batteries. This case is also compatible with the SRX 2200 military radio.
Extended battery users should choose the 5611RCNW-1 no window holder.
Motorola APX 7000, APX 7000XE Boston Leather Radio Holder Choices
There are 3 Boston Leather radio holder choices for APX 7000 models.The standard holder for non-XE models with short batteries is the 5613RC-1. Rugged XE 1.5 models with standard batteries will need the 5612RC-1.
There is also a custom holder for the APX 7000 with an extended battery. The 5613RCXB-1 has cutouts and custom designed for the model 3.5 with full keypad and side display.
The 5701RC-1 is the recommended holder for the APX 4000. It includes cutouts for the display, full keypad, and microphone connector. This case can be worn on a duty belt and ordered without clips.
There is also a slightly different design 5701RCHW-1 with a high window.
Two-way radio users who use an audio accessory with an acoustic tube will benefit from a new ear tip from Earphone Connection. The FIN ULTRA AMBI is an improved design released at this year’s IWCE in Orlando.
It is constructed with soft semi-translucent extra soft Silicone for all day comfort. It can be worn in either ear and the open skeleton design improves ambient listening. The FIN ULTRA AMBI is available in small, medium, and large. It can be ordered in clear or black. The original FIN ULTRA is still available at a lower price but must be used with the left or right ear only.
Earphone Connection is a leading manufacturer of two-way radio audio accessories including the Hawk used by many law enforcement agencies. For additional information about EPC and other Tactical Ear Gadget products visit our website or call our office at 302-734-9250 M-F 8-5pm EST.
Motorola wireless accessories use a pod with APX, XTS, XPR, and SL 7000 series radios. The pod can be used as a stand-alone wireless push-to-talk (PTT) or power a surveillance kit, earbud, and also connect with the completely discreet earpiece. The pod has internal firmware that can be updated by the user to take advantage of the latest software release from Motorola.
The NTN2571 mission-critical secure pod includes encryption for APX and XTS models and the NNTN8127 operations-critical pod is designed for MOTOTRBO DMR XPR and SL 7000 radios. Each pod as unique firmware that should be upgraded for improved battery life and performance.
Instructions to Upgrade Firmware in Motorola Wireless Bluetooth Pods
Motorola Solutions provides a Windows application to upgrade their wireless bluetooth accessories. The Accessory Programming Software tool is a free download and supports both pods. The install guide includes easy step-by-step instructions with computer screenshots. In addition to the programming tool, you will also need to download the latest pod firmware.
- Download latest mission-critical NTN2571 software update
- Download latest operations-critical NNTN8127 software update
The accessories below are compatible with either wireless pod. Some accessories require upgraded firmware if you have an older pod.
- Motorola PMLN7052 Wireless Surveillance kit with acoustic tube
- Motorola NTN2575 Replacement Earpiece with 9.5 Inch cable
- Motorola NTN2572 Replacement Earpiece with 12 inch cable
- Motorola NNTN8295 Wireless Earbud with 45 inch cord
- Motorola NNTN8294 Wireless Earbud with 11.5 inch cord
- Motorola NNTN8298 Black Headphones with in-line mic
- Motorola NNTN8296 Wireless Covert Kit
- Motorola PMLN7696 Completely Discreet Wireless Earpiece
- Motorola NNTN8737 3.5mm Earbud Headset Adapter – 10 Pack
User Manuals and Quick-Start Guides
Motorola Mission-Critical Bluetooth (NTN2571)
- Download user manual for mission-critical wireless .pdf
- Download mission-critical quick-start guide .pdf
- Download mission-critical white paper .pdf
- Download mission-critical firmware release notes .pdf