Tag Archives: MOTOTRBO

Motorola Cancels Analog VX-450 Series, VX-264, VX-2100, VX-2200 Radio Models

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Motorola BatwingsMotorola Solutions announced the cancellation of several legacy Vertex Standard analog-only models this month. The VX-264, VX-451, VX-454, VX-459, VX-2100, and VX-2200 can no longer be ordered.

The popular analog VX-261, MOTOTRBO digital capable EVX-261, and EVX-S24, are not affected by this notice. Motorola still offers analog-only choices for most of the cancelled models as shown below.VX-264, VX-450, VX-2100, VX-2200 No Longer Orderable

Our remaining stock of VHF VX-264 and UHF VX-264 radios are marked down and a good deal for analog users needing a display with 128 channel capability. Motorola will continue to provide warranty support, depot repairs, and accessories.

Motorola Technical Notification: APX/PCR RSM Cable Failures

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APX XPR Shoulder Mic with coiled cordRemote speaker-microphones cables for APX P25 and XPR MOTOTRBO DMR series radios could experience jacket failures when stressed. A manufacturing change in jacket material caused the problem.

When the cord is stressed the cable could tear or fray and expose the internal wiring. As a result, RSM’s that show failures will be replaced for up to 24 months after purchase.

Symptoms and Root Cause of the Cord FailuresCoiled Cord small tear and fraying example

The cord failure is shown in the image. The failure typically occurs at the RSM head or radio connector end or both, but can also occur in cable middle section.

Front and back mic cable routingRadio users who prefer to route the mic cord behind their back and stress the cable are more likely to experience the problem. Motorola recommends to dress the coil section so it
does not get caught on uniform accessories for optimal RSM service life.

Motorola Remote Speaker-Microphone Models Affected

Motorola is upgrading the cable jacket material in the near future. RSM’s with the new cable will include an “L” in the model suffix when shipped.

Below are the RSM’s identified in the Motorola Technical Notification (MTN):

APX 8000, APX 7000, APX 6000, APX 4000,

PMMN4062
PMMN4065
PMMN4069
PMMN4083
PMMN4099

MOTOTRBO PCR XPR 3000 and XPR 7000 Series RSM’s

PMMN4071
PMMN4073
PMMN4108
PMMN4024
PMMN4040
PMMN4025
PMMN4046
PMMN4050

Only mics that show the failure will be replaced under the MTN warranty extension. Reference MTN-0070-19-NA and original factory order number when requesting replacements. They can be obtained by calling Motorola at 1-800-422-4210; prompt 1.

Download the Motorola Technical Notification MTN-0070-19-NA_RSM

How To Update Firmware in Motorola Wireless PTT Pods

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Bluetooth Accessories Require Latest Firmware for Best PerformanceWireless Bluetooth PTT for MOTOTRBO

Motorola wireless accessories use a pod with APX, XTS, XPR, and SL 7000 series radios. The pod can be used as a stand-alone wireless push-to-talk (PTT) or power a surveillance kit, earbud, and also connect with the completely discreet earpiece. The pod has internal firmware that can be updated by the user to take advantage of the latest software release from Motorola.

The NTN2571 mission-critical secure pod includes encryption for APX and XTS models and the NNTN8127 operations-critical pod is designed for MOTOTRBO DMR XPR and SL 7000 radios. Each pod as unique firmware that should be upgraded for improved battery life and performance.

Instructions to Upgrade Firmware in Motorola Wireless Bluetooth Pods

Motorola Solutions provides a Windows application to upgrade their wireless bluetooth accessories. The Accessory Programming Software tool is a free download and supports both pods. The install guide includes easy step-by-step instructions with computer screenshots. In addition to the programming tool, you will also need to download the latest pod firmware.

  • Contact Motorola for the latest mission-critical NTN2571 software update
  • Contact Motorola for the latest operations-critical NNTN8127 software update

Motorola Accessories Compatible with Wireless PodsWireless surveillance kit with acoustic tube

The accessories below are compatible with either wireless pod. Some accessories require upgraded firmware if you have an older pod.

  • Motorola PMLN7052 Wireless Surveillance kit with acoustic tube
  • Motorola NTN2575 Replacement Earpiece with 9.5 Inch cable
  • Motorola NTN2572 Replacement Earpiece with 12 inch cable
  • Motorola NNTN8295 Wireless Earbud with 45 inch cord
  • Motorola NNTN8294 Wireless Earbud with 11.5 inch cord
  • Motorola NNTN8298 Black Headphones with in-line mic
  • Motorola NNTN8296 Wireless Covert Kit
  • Motorola PMLN7696 Completely Discreet Wireless Earpiece
  • Motorola NNTN8737 3.5mm Earbud Headset Adapter – 10 Pack

User Manuals and Quick-Start Guides

Motorola Mission-Critical Bluetooth (NTN2571)

Operations-Critical Bluetooth (NNTN8127)

New Motorola MOTOTRBO SL3500e Radio – DMR, Bluetooth, and WiFi

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Thin and Light, Analog and Digital DMR, 128 Channels, and 13+ Hour Battery Life

SL3500e is Available in VHF or UHF and Includes a Limited Virtual Keypad

The SL3500e works with MOTOTRBO conventional, IP Site Connect and Capacity Plus (single and multi-site) systems. It is a VHF or UHF entry-level professional series radio and includes a 24 month warranty.SL3500e MOTOTRBO Keypad

At only 6.7 ounces it provides up to 13.5 hours of battery life. The SL3500e has a 2-line OLED display that will provide channel info, battery life, and signal strength. Wired accessories use the same audio connector as the SL300. Wireless Bluetooth audio accessories are available too. The SL3500e also has built-in WiFi for remote programming.

Download Motorola MOTOTRBO SL3500e Specifications .pdf

For SL3500e pricing and availability call our Dover, Delaware office at 302-734-9250 or use the form below.

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Thank you for your response. ✨

Compare Motorola MOTOTRBO Radio Features By Model and Tier

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Selecting the right MOTOTRBO DMR portable radio can be confusing with the additional model choices released in the past 18 months. The XPR 6000 platform has been discontinued and now there are five major model choices within 3 feature tiers.

Choose Commercial, Entry, or The Enhanced MOTOTRBO Feature Tier

Motorola DMR Radio Features Chart

MOTOTRBO Commercial Tier for Basic Voice Communication

If all you need is conventional voice communications with or without a repeater, the Commercial tier offers the lowest cost choices. The non-display CP200d uses the same batteries, chargers, and carrying cases as the CP200. A new choice in the Commercial tier is the SL300. It is thinner and has an optional display. MSRP ranges from $482 up to $633 per radio.

MOTOTRBO Entry Tier Includes XPR 3000 Series

The Entry tier XPR 3000 is for users who need a more rugged (IP55) radio that is capable of up to 128 channels. It offers text messaging capability and can be used on a trunking system (Capacity Plus). MSRP ranges from $575 to $675 per radio package.

Full Featured Enhanced Tier Includes Color Displays for Data Integration

The XPR 7000 series is the recommended replacement for the XPR 6350 and XPR 6550. It can be ordered with an intrinsically-safe certification, color display, and Bluetooth data. The IP57 submersible rating makes it the best choice for use outdoors and near the water. At this time the XPR 7580 does not support Smartnet operation so the XPR 6580 will be available for awhile.

The SL 7000 is not much bigger than a smartphone and can fit in your pocket. The color display, short antenna, and Micro-USB charger are features designed for hospitality, security and the service industries. Enhanced tier MSRP prices range from $1,040 up to $1,165.

New Motorola SL300 2-Way Digital Radio Designed for Commercial Business

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MOTOTRBO SL300 is Lightweight and Provides Long Battery Life

Motorola announced the SL300, a new low cost digital 2-way radio compatible withSL300 Front Side Views MOTOTRBO DMR conventional communications systems. Available in UHF soon, there is a 2 channel model and 99 channel version with display. Both can be programmed with digital or analog frequencies allowing for easier migration.

The radio provides 3 watts output in digital mode and 2 watts if using analog. The 2300 mAh battery life is rated for up to 15 hours when using digital and uses a Micro-USB charger. A new patented stubby antenna design and  “Range Max Technology” provide enough coverage for most facilities. The IP54 SL300 can also be used with a conventional repeater.

UHF models are now in stock and VHF is expected to start shipping at the end of November.

New Active View LED Matrix Display Technology

The optional display radio includes 99 channels and a LED matrix behind the case. The LED’s turn on automatically and off to conserve battery life. Glare is minimized and displays will no longer scratch or crack. The radio will display channel number or alias, battery status, and other functions as shown below.

MOTOTRBO SL300 Display Dunctions

Compatible With MOTOTRBO Digital Voice Features

SL300 is designed for commercial applications needing basic digital and analog voice features. It supports emergency using the one available programmable side button. With standard MOTOTRBO CPS, you can program channel announcement, lone worker, radio inhibit and remote monitor (decode), MDC1200, VOX, and scan.

Download Motorola Datasheet SL300

 

New Long Range Wireless Speaker Microphone for APX and MOTOTRBO Mobile Radios

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Works Up to 100 Meters from Your APX or XPR 4000/5000 Series Base/Mobile

Motorola RLN6544 Wireless RSMMotorola Solutions introduced a new wireless remote speaker-microphone that will allow you to transmit and receive from your MOTOTRBO or APX mobile radio from up to 100 meters away.

The new RSM has a 3.5mm jack for receive-only audio accessories, a bright LED task light, and an 11 hour rechargeable battery. It can also transmit an emergency using the orange button on the top of the microphone.

Now you can use your high power APX, XPR 4000, or XPR 5000 series mobile radio when away from the vehicle or base.

Plug and Play Setup for Existing Vehicle or Base InstallationsWireless Gateway and Corded Mic

Adding to your existing MOTOTRBO or APX radio is easy. You will have to replace your existing mic with the Motorola PMMN4097 corded palm microphone with Bluetooth gateway. The RLN6544 wireless RSM uses touch pair to connect with the gateway and provides an audible announcement to confirm. The third component of the system is a charger. Choose the PMLN6716 12V DC charger with holder for a vehicle or the PMLN7120 AC desktop charger.

Wireless RSM Bundle Kits Available for Mobile or Base UseLong Range Wireless Speaker Mic

The RLN6551 long range wireless kit includes the RSM, gateway microphone and 12V DC charger for a vehicle. Our base bundle includes the RSM, gateway mic, and AC desktop charger. The RLN6552 kit includes the RSM and gateway without a charger.

For more info download the Motorola Long Range Wireless User Manual

The long range wireless solutions are compatible with the Mission Critical Wireless Pod software version R01.05.00 or later. APX mobiles must use R13.01 firmware or later that was released in April 2015.

How to Choose the Correct Motorola Bluetooth Accessory for your Radio

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Radios_BluetoothBluetooth accessories are starting to get complicated for Motorola public-safety and professional radio models. There are now three different types of wireless audio accessories: 

  • Mission Critical with encryption and touch pairing
  • Operations Critical Enhanced with touch pairing
  • Operations Critical Standard Bluetooth

Mission Critical Wireless With 128-bit Encryption is Most Secure

For the most secure wireless communications that is extremely difficult to hack, choose the mission critical models. These are only available for APX series with the internal Bluetooth option or the XTS series with the external PMLN5792 Mission Critical wireless adapter. Motorola’s proprietary “out of band” pairing with 128-bit encryption provides the best secure connection and only takes a few seconds. Pairing takes place when the radio and the audio accessory are within an inch of each other. It does not matter which radio you use – pairing is easy and quick.

Mission Critical Wireless Accessories for APX and XTS

If you have an APX 7000, APX6000, or APX 4000, the internal Bluetooth option must be enabled. At this time, Mission Critical Wireless is only available for APX radios although it is rumored standard Bluetooth might be available in the future. It is possible to use an external third party or MOTOTRBO adapter but it would not support the encrypted accessories.

Mission Critical Wireless AdapterThe PMLN5792 external adapter is compatible with the XTS 5000, XTS 2500, XTS 1500, MT1500, and PR1500. Cancelled models including XTS3000, HT1000, MTS2000, etc. will probably work but are not supported.

Following are the mission critical accessories for APX and XTS models:

  • NTN2570 Earpiece with 12 inch cable includes NTN2571 PTT pod
  • NTN2573 Earpiece with 9.5 inch cable includes NTN2571 PTT pod

Wireless Covert KitOptional wireless earbuds (NNTN8294 11.4 inch cable) or (NNTN8295 45.7 inch cable) are available that attach to the NTN2571 PTT pod. For covert surveillance operations, the  NNTN8295 uses ipod type earbuds or any 3.5mm audio accessory.

Enhanced Operations Critical with Touch Pairing

Enhanced Operations Critical provides intrinsically-safe operation with grab-and-go touch pairing. It is only available with the MOTOTRBO XPR 6300, XPR 6350, XPR 6380, XPR 6500, XPR 6550, and XPR 6580 radios. The PMLN5993 external adapter uses the NTN2570 earpiece.

We tried the PMLN5993 adapter with both the APX 4000 and XPR 7550 after getting conflicting answers from Motorola tech support. We tried multiple times with different accessories without success.

Operations Critical Standard Wireless Bluetooth

Standard Bluetooth adapters are available for all XTS, and XPR MOTOTRBO radio models. The RMN5104 allows the XTS 5000, XTS 2500, XTS 1500, MT1500, and PR1500 to use any standard Bluetooth headset. The PMLN5712 adapter is designed for the XPR6100/6300/6500 series. The XPR5350/5550 mobile radio, XPR7350/7550 portable, and the SL7550 have internal Bluetooth included.

Operations Critical Pod

Following are the certified Operations Critical accessories:

Optional wireless earbuds (NNTN8294 11.4 inch cable) or (NNTN8295 45.7 inch cable) are available that attach to the NNTN8127 PTT pod.

Motorola Temple Transducers Provide Discreet Listening

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2-Way Radio Headset Keeps Ears Uncovered

Motorola 2-way Radio Temple TransducerTemple transducers are available for most Motorola 2-way radios and are the only audio accessory that keeps your communications discreet without covering your ears. Loud and clear radio transmissions are received using transducers that rest on each temple. The ears are uncovered so you will hear normally when there is no radio traffic. People close by will not hear radio messages keeping your communications private.

Use Temple Transducers in High Noise Environments with Earplugs

Temple transducers can be more comfortable than muff style headsets in hot weather orSpring & Associates Driller when working on loud machinery. Maryland based Spring and Associates performed a comparison on their job site with extreme machinery noise using MOTOTRBO XPR6550  radios. The PMLN5101 temple transducer was preferred except when extreme noise levels approached 130dB.

Choose the Correct Temple Transducer for Your Radio

Motorola offers temple transducers with connectors for most of their radios. The new APX series radios have a direct wire connector and a new boomless model that is compatible with the APX display microphone.

APX 7000, 7000XE, APX 6000, 6000XE, APX 4000 Radio Models

RMN5116 Temple TransducerFor the new APX P25 series, choose the PMLN5101 temple transducer with boom microphone.

The boomless RMN5116 is the correct choice if you use a APX display remote speaker microphone.

XTS 5000, XTS 2500, XTS 1500, PR1500, MT1500 Radio Models

Rugged Temple Transducer

RMN5049

The standard temple transducer with the XTS series connector is the RMN4049. There is also a more rugged version, RMN5049, that includes an adjustable headband keeping it more secure when repelling, jumping, or performing other physical activity. These are also compatible with HT1000, JT1000, MTS2000, MT2000, MTX8000, MTX9000, XTS3000, and XTS3500.

MOTOTRBO XPR 6100, 6350, 6550, 7350, 7550 Radio ModelsMotorola PMLN5101

All Motorola XPR 6000 and 7000 series radios are compatible with the PMLN5101 temple transducer. An oversized PTT and coiled cord is included.

There is no temple transducer available yet for the XPR3300, XPR3500, or SL7550.

Motorola HT750, HT1250, HT1550, PR860 Radio Models

The RMN4048 is the correct temple transducer model if you have a Motorola HT750/1250/1550, PR860, MTX850, MTX8250, MTX950, or MTX9250.

There is a rugged version, RMN5048 with an adjustable headband too. Both have a large PTT body switch.

Motorola EX500, EX560, EX600 Radio Models

The Motorola EX radio compatible temple transducer is the PMLN4585.

Motorola BPR40, CP110, CP185, CP150, CP200, PR400

CP200 Temple TransducerChoose the PMLN5003 boomless lightweight temple transducer with in-line microphone and 2 prong connector. Adjustable for use on long shifts. Not suitable for high noise environments.

Also compatible with P1225, CP125, VL130, CT150, CT250, CT450, GP300.

Motorola DTR410, DTR650, VL50

The RMN5114 is the correct choice. Although it uses a similar sized 2 prong connector like the PMLN5003, they will not fit the jack.

Check the Date Codes of Your 2-Way Radio Batteries

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Magnum Electronics Supplies Batteries for All 2-Way Radio Models

It is that time again to check your radio batteries so you keep your communications loud and clear. Batteries begin to degrade after 18-24 months of use and can affect radio performance. Many intermittent radio problems are solved with a fresh battery.

How to Read a Motorola Battery Date Code

All Motorola batteries have a 3 digit date code on the battery label. Check the date codeMotorola Battery Label and Date Code Circled on your Motorola battery and if the first digit is a “0” or “9” it is a good time to replace it.

The first digit represents the “Year” and the next digits are the “Week” manufactured. For example; 036 is the 36th week of 2010.

All Motorola batteries carry a replacement warranty of at least a year after the date code and probably longer if marked IMPRES or contain NiCD cells.

Replacement Batteries for Motorola, Vertex, & Other Radio Manufacturers

We carry Motorola Original OEM, Vertex-Standard OEM, and Power Products batteries for all current and discontinued radio models.

Below are links to the most popular and recommended batteries:

We also carry replacement batteries for Harris, Kenwood, Icom, Tait, and many other hard to find models. Check our 2-Way Battery selection or call us and we will be happy to help you find the best battery for your needs.