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Category Archives: MOTOTRBO
New Motorola CP100d Entry Level Digital Radio Will Replace the EVX-261 After October
Motorola Solutions announced the cancellation of the Vertex EVX-261 DMR digital radio and no orders will not be accepted after 10/31/2020. The result will be EVX-261 users will not be able to add a digital radio with compatible batteries, chargers, audio accessories, antennas, or belt clips. It may be a good time to refresh your radio communications and take advantage of the technology improvements.
The recommended replacement is a new MOTOTRBO offering in the commercial products product tier. The new CP100d uses the same batteries and charger as the CP185 analog-only radio. CP185 users now have an easy path to upgrade to digital communications.
The CP100d uses the popular 2-pin audio connector that is used with the CP200d, CP185, and BPR40. The radio will have improved battery life and there is an option to add a display.
The non-display radio has 16 channel capability and the display can handle a maximum of 160 frequencies. For more info download the CP100d Data Sheet.
If you would like to discuss radio communications for your facility, feel free to call our Dover, Delaware office at 302-734-9250 during normal business hours or use the form below.
JPS RSP-Z2 Gateway Provides Simple Patch for Radio System Interoperability
The RSP-Z2 dual-channel gateway from JPS Interoperability Solutions located in
Raleigh, NC allows a pair of 2-way radios, IP connections, or a radio and IP connection to be patched together. There are no recurring costs and the RSP-Z2 supports 2/4-wire interfaces, SIP, RTP, and RoIP protocols. JPS offers factory-built cables with connectors for almost every analog and digital radio model ever manufactured.
Easy Solution to Connect Your Existing Radios with WAVE TLK 100 LTE Devices
Users with a large number of existing on-site radios can easily interface with Motorola WAVE OnCloud TLK 100 LTE devices that provide nationwide coverage. All you need is the RSP-Z2 and interface cables for the TLK 100 and your on-site radio.
The TLK 100 and your radio would be dedicated and can not be used for dispatch. Interoperability is automatic on the channels selected on each dedicated radio. Coverage for the on-site donor radio would be limited by the antenna system or repeater.
JPS RSP-Z2 Interoperability Gateway Data Sheet
JPS RSPZ2 Installation and Operation Guide
JPS RSPZ2 Field Optimization and Troubleshooting Guide
Visit our website for JPS ACU series interoperability gateways, SNV-12 voters, NXU-2A network extension unit, and interface cables. Magnum Electronics has been an authorized JPS Dealer since 2006 and provides technical support services if needed.
How to Change Language on Motorola Wireless Remote Speaker-Microphones
We frequently receive support requests from Motorola wireless speaker-mic users to change the language from French back to English. This is caused by accidently turning on the WRSM and holding the PTT button at the same time.
The mics affected are the RLN6554 and RLN6544 for APX series radios, RLN6562 for MOTOTRBO XPR/SL series DMR radios, and the RLN6551 long range wireless mic for vehicle applications.
Motorola Wireless Bluetooth Speaker-Mic Language Selection Instructions
New Motorola RM250 Wired Speaker-Mic for TLK 100, SL300, SL3500e, SL 7550e Now Available
SL300, SL3500e, and SL7550e MOTOTRBO radios need a battery-powered remote speaker-microphone not available from Motorola Solutions until now. The new IP67 RM250 is Motorola’s first rechargeable wired RSM. It has a Kevlar reinforced coiled cord, ultra-thin head with swivel clip, 3.5mm audio jack, and Micro USB charging port. Battery life is up to 22 hours after a 2 hour charge. The PMLN7560 earpiece with acoustic tube can be used for discreet communications and surveillance.
The RM250 is now compatible with the WAVE PTT TLK 100 LTE network radio and the SLN 1000 CBRS device. The “B” version (PMLN7560B) that started shipping in November is required.
Download the RM250 Powered RSM Data Sheet .pdf
Motorola Technical Notification: APX/PCR RSM Cable Failures
Remote speaker-microphones cables for APX P25 and XPR MOTOTRBO DMR series radios could experience jacket failures when stressed. A manufacturing change in jacket material caused the problem.
When the cord is stressed the cable could tear or fray and expose the internal wiring. As a result, RSM’s that show failures will be replaced for up to 24 months after purchase.
Symptoms and Root Cause of the Cord Failures
The cord failure is shown in the image. The failure typically occurs at the RSM head or radio connector end or both, but can also occur in cable middle section.
Radio users who prefer to route the mic cord behind their back and stress the cable are more likely to experience the problem. Motorola recommends to dress the coil section so it
does not get caught on uniform accessories for optimal RSM service life.
Motorola Remote Speaker-Microphone Models Affected
Motorola is upgrading the cable jacket material in the near future. RSM’s with the new cable will include an “L” in the model suffix when shipped.
Below are the RSM’s identified in the Motorola Technical Notification (MTN):
APX 8000, APX 7000, APX 6000, APX 4000,
PMMN4062
PMMN4065
PMMN4069
PMMN4083
PMMN4099
MOTOTRBO PCR XPR 3000 and XPR 7000 Series RSM’s
PMMN4071
PMMN4073
PMMN4108
PMMN4024
PMMN4040
PMMN4025
PMMN4046
PMMN4050
Only mics that show the failure will be replaced under the MTN warranty extension. Reference MTN-0070-19-NA and original factory order number when requesting replacements. They can be obtained by calling Motorola at 1-800-422-4210; prompt 1.
Download the Motorola Technical Notification MTN-0070-19-NA_RSM
Motorola Wireless Microphone FAQ’s and LED Status Indicators
The Motorola wireless remote speaker-mic (WRSM) is a popular accessory for APX, XTL, and XPR series hand-held and vehicle mounted two-way radios.
Paired with portable radios it provides range about 30 feet and with the PMMN4097 mobile palm mic/gateway you can roam up to 300 feet from the vehicle. There is “mission critical” for APX and a “operations critical” software version for MOTOTRBO DMR radios.
Choose the Correct Wireless Mic for your Motorola Radio
Motorola’s model nomenclature and product tiering make it easy to purchase the wrong mic for your radio. Depending on the included charger bundle the product SKU changes slightly. Below is a summary of the configurations and their compatible radios.
Hand-held APX Series With Internal Bluetooth Enabled
- RLN6554 – Wireless RSM with Battery, Clip (RLN6544) and Dual Unit Charger (PMLN7120)
- RLN6544 – Mission Critical Wireless RSM with Battery and Clip Only
These models are compatible with APX 8000, APX 7000, APX 7000XE, APX 6000, APX 6000XE, APX 4000, APX 3000, and SRX 2200.
It is important to make sure your radio has Bluetooth enabled. The blue dot means is has the internal hardware only. You also need to have the software option (free since April 2016) and your programmer has it turned ON. Notice this same mic can also be used with the PMMN4097 mobile palm mic/gateway.
MOTOTRBO XPR 7000 Series With Bluetooth Enabled
- RLN6562 – Operations Critical Wireless Remote Speaker Microphone with Battery and Belt clip and Dual Unit Charger (PMLN7120)
This model is compatible with XPR 7350, XPR 7350e, XPR 7550, XPR 7550e, XPR 7580, and XPR 7580e with Bluetooth enabled. It may be turned OFF or disabled to save battery life. It is not compatible with XPR 6000 series or with the long range PMMN4097 mobile palm mic/gateway.
Wireless Mic for APX, XTL, and XPR Series Vehicle Mounted Radios
- RLN6551 – Long Range Wireless Mobile Accessory Kit, includes Wireless
Remote Speaker Microphone (RLN6544), Mobile Microphone Bluetooth Gateway (PMMN4097), Vehicular Charger (PMLN6716) - RLN6552 – Same as above without vehicular charger
These models are compatible with APX 8500, APX 7500, APX 6500, APX 4500, APX 1500, XTL 5000, XPR 5350, XPR 5350e, XPR 5550, XPR 5550e, XPR 5580, XPR 5580e, XPR 4350, and XPR 4550.
Adding this wireless mic is easy – replace the palm mic with the combo mic/gateway and “touch-pair” – that’s it. APX users can use the same mic with their portable hand-held radio.
Motorola Wireless Mic Frequently Asked Questions
- Can I use a Bluetooth adapter? No
- Will this work with other radio brands? No
- My mic started speaking the French language. How do I get it back to English? This happens when you power up the mic and press the PTT at the same time. To change languages follow the instructions in the graphic.
- What is WRSM battery model number? PMNN4461
- Can I still use a receive-only earpiece? The WRSM uses the same RLN4941 or PMLN7560 earpieces as most of the the wired mics.
- What do the microphone LED status indicators mean? There are 2 LED lights on the microphone that provide battery level and audio availability status.
- What do the status lights on the WRSM charger mean? The graphic below shows the LED light color indicators and their meanings.
- Does the mic require maintenance? Yes – you should check for firmware updates for improved battery, connectivity, and audio performance especially if more than 6 months old.
Buy online these wireless remote speaker-mics and other radio accessories with low pricing and fast delivery. If you prefer, call our Dover, Delaware office during normal business hours where you will never get an automated attendant or voice mail. We can be reached at 302-734-9250 M-F 8-5pm EST.
Motorola UHF XPR 3500e Intrinsically-Safe Radios For Rent or Lease
A recent addition to our managed service offerings is the Motorola UHF XPR 3500e intrinsically-safe two-way radio certified for use in hazardous atmospheres.
Hazardous locations are found in many industries including refineries, fuel storage facilities, plastics processing plants, chemical plants, and grain elevators. Contractors, subcontractors, and anyone working a HazLoc job can now rent, lease-purchase, or buy their radios.
Our rental radio packages include two Motorola UL-Approved PMNN4490 intrinsically-safe batteries, Motorola PMMN4071 UL-Approved remote speaker-microphone, and XPR 3500e hand-held radios UL-Approved to TIA-4950 for use in Hazardous Locations, Division 1, Class I, II, III, Groups C,D,E, F, G; Division 2, Class 1, Groups A,B,C,D,T3C. Tamb = -25°C to +60 °C. We include a Motorola IMPRES charger that automatically conditions the batteries for peak performance. Our rental radio is also capable of operating on a Motorola Capacity Plus trunking system if needed.
The XPR 3500e can handle up to 128 channels and includes a 2-line display for easier operation. Our optional channel announcement feature allows the user to hear the actual channel names without having to look at the display. Frequencies can be programmed with analog channels, DMR digital, or both depending on your requirements.
Increase profitability and worker safety by improving jobsite communications. Rentals are available by the week, month, and longer. For pricing and availability contact our Dover, Delaware office at 302-734-9250 M-F 8-5pm EST or use the form below.
How To Update Firmware in Motorola Wireless PTT Pods
Bluetooth Accessories Require Latest Firmware for Best Performance
Motorola wireless accessories use a pod with APX, XTS, XPR, and SL 7000 series radios. The pod can be used as a stand-alone wireless push-to-talk (PTT) or power a surveillance kit, earbud, and also connect with the completely discreet earpiece. The pod has internal firmware that can be updated by the user to take advantage of the latest software release from Motorola.
The NTN2571 mission-critical secure pod includes encryption for APX and XTS models and the NNTN8127 operations-critical pod is designed for MOTOTRBO DMR XPR and SL 7000 radios. Each pod as unique firmware that should be upgraded for improved battery life and performance.
Instructions to Upgrade Firmware in Motorola Wireless Bluetooth Pods
Motorola Solutions provides a Windows application to upgrade their wireless bluetooth accessories. The Accessory Programming Software tool is a free download and supports both pods. The install guide includes easy step-by-step instructions with computer screenshots. In addition to the programming tool, you will also need to download the latest pod firmware.
- Contact Motorola for the latest mission-critical NTN2571 software update
- Contact Motorola for the latest operations-critical NNTN8127 software update
Motorola Accessories Compatible with Wireless Pods
The accessories below are compatible with either wireless pod. Some accessories require upgraded firmware if you have an older pod.
- Motorola PMLN7052 Wireless Surveillance kit with acoustic tube
- Motorola NTN2575 Replacement Earpiece with 9.5 Inch cable
- Motorola NTN2572 Replacement Earpiece with 12 inch cable
- Motorola NNTN8295 Wireless Earbud with 45 inch cord
- Motorola NNTN8294 Wireless Earbud with 11.5 inch cord
- Motorola NNTN8298 Black Headphones with in-line mic
- Motorola NNTN8296 Wireless Covert Kit
- Motorola PMLN7696 Completely Discreet Wireless Earpiece
- Motorola NNTN8737 3.5mm Earbud Headset Adapter – 10 Pack
User Manuals and Quick-Start Guides
Motorola Mission-Critical Bluetooth (NTN2571)
- Download user manual for mission-critical wireless .pdf
- Download mission-critical quick-start guide .pdf
- Download mission-critical white paper .pdf
- Download mission-critical firmware release notes .pdf
Operations-Critical Bluetooth (NNTN8127)
- Download user manual for operations-critical .pdf
- Download operations-critical quick-start guide .pdf
- Download operations-critical firmware release notes .pdf
New Motorola MOTOTRBO SL3500e Radio – DMR, Bluetooth, and WiFi
Thin and Light, Analog and Digital DMR, 128 Channels, and 13+ Hour Battery Life
SL3500e is Available in VHF or UHF and Includes a Limited Virtual Keypad
The SL3500e works with MOTOTRBO conventional, IP Site Connect and Capacity Plus (single and multi-site) systems. It is a VHF or UHF entry-level professional series radio and includes a 24 month warranty.
At only 6.7 ounces it provides up to 13.5 hours of battery life. The SL3500e has a 2-line OLED display that will provide channel info, battery life, and signal strength. Wired accessories use the same audio connector as the SL300. Wireless Bluetooth audio accessories are available too. The SL3500e also has built-in WiFi for remote programming.
Download Motorola MOTOTRBO SL3500e Specifications .pdf
For SL3500e pricing and availability call our Dover, Delaware office at 302-734-9250 or use the form below.
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