Category Archives: Public Safety

Magnum Electronics Continues Operations During State of DE COVID-19 Emergency

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Magnum Electronics Logo Dover, DE

Earlier today our Governor ordered non-essential businesses in Delaware to close effective Tuesday, 3/24 in order to curb the spread of  COVID-19. The order will remain in effect until May 15th or until the public health threat is eliminated.

Magnum Electronics Classified As Essential Business and Will Remain Open

Magnum Electronics is considered an essential business as shown in the list of essential and non-essential business classification codes. Our intent is to continue to provide technical services and product fulfillment while keeping our employees safe. Precautions are being taken to minimize the risks associated with COVID-19 and we will continue to support public-safety, healthcare, and essential service providers with their communications needs.

Total Customer Satisfaction is our fundamental corporate goal and will continue to do everything we can to provide the best possible service to all of our customers during these exceptionally challenging times.

Bill Ridenour, President

Motorola Technical Bulletin: Recommended Cleaning and Disinfecting Guidelines

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Radio Solutions Channel PartnerIn response to the coronavirus (COVID-19) pandemic, Motorola Solutions is providing recommended cleaning and disinfecting guidelines for 2-way radios, body-worn cameras, and accessories based on current and best understanding of radio hygiene.

Per global health authorities, removing germs, dirt and impurities from surfaces lowers the risk of spreading infection. Using chemical disinfectants may kill germs that remain on surfaces after cleaning, which further lowers the risk of spreading infection.

General Cleaning Recommendations

  • Apply 0.5% detergent-water solution with a cloth, then use a stiff, non-metallic, short-bristled brush to work all loose dirt away from the device. Use a soft, absorbent, lintless cloth or tissue to remove the solution and dry the device.
  • Make sure that no solution remains entrapped near any connectors, cracks or crevices.

Disinfecting Guidelines

  • Devices may be disinfected by wiping them down with over-the-counter isopropyl alcohol (rubbing alcohol) with at least 70% alcohol concentration.
  • When cleaning with isopropyl alcohol, the alcohol should never be applied directly to the device. It should be applied to a cloth, which is then used to wipe down the device.
  • The effects of certain chemicals and their vapors can have detrimental effects on plastics and the metal platings.

Do not use bleach, solvents or cleaning sprays to cleanse or disinfect your device.

Motorola does not certify the above cleaning will remove COVID-19 or other foreign substances, however, the cleaning methods are approved for their products.

Download the Motorola Cleaning and Disinfecting Bulletin

Information from the WHO website: Getting your workplace ready for COVID-19

Information from the US CDC website: Coronavirus Disease 2019 (COVID-19)

3M Peltor ComTac VI NIB Tactical Communications Headset Offers New Features

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Next generation ComTac VI NIB and SWAT-TAC VI NIB tactical headsets from 3M offer MT20H682FB-47N GN Single Comm Greenadvanced features and improvements that justify the upgrade of your existing hearing protection.

Natural Interaction Behavior or “NIB” is a new feature allowing up to four team members to speak simultaneously (full duplex) within approximately 30 feet of each other and 60 others can listen. It automatically starts when high noise level prevents normal voice communications. The video below illustrates how NIB works.

New Mission Audio Profiles (MAP), Advanced VOX, and Telescope Boom Mic

Past headset users only had the volume control adjustment when the noise level changed. MAP provides five different audio profiles for environmental listening designed for typical missions as defined below:

  • Observation – highest volume and widest frequency response for max hearing
  • Patrol – High volume, reduced high frequencies to limit footsteps, close sounds
  • Conversation – Maximizes face-to-face communications
  • Comfort – High noise for long periods of time (tactical vehicle, air transport)
  • Off/Disabled – Capability to turn OFF environmental listening

Advanced VOX (voice operated transmit) is adaptive, meaning the threshold to activate will adjust automatically depending on the noise environment. The ComTac VI also has a button on the left earcup so you can easily switch from VOX to PTT.

The MT73 boom microphone has also been redesigned with improved noise-cancelling technology and IP68 submersibility rating. The new design accommodates both left and right handed shooters without moving the mic to opposite side of the headset. The boom can telescope to adjust its length too.

Download 3M Peltor ComTac VI Spec Sheet. pdf

Magnum Electronics is an authorized 3M Peltor Distributor and supports all headsets including ComTac, SWAT-TAC, LiteCom, and 3M PTT headset adapters for all radio manufactures.

Instant Savings Until 3/31/2020 on Unication G-Series Voice Pagers

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G-Series Voice Pager Instant Savings until 3/31/2020

Unication announced their 2020 first quarter promotions for G-series voice pager orders placed 1/09 until 3/31/2020. All Unication voice pagers are intrinsically-safe rated for hazardous atmospheres, include Bluetooth, and are IP67 submersible.

FREE Extended Warranty for Orders 10+ of Any G-Series Pager

G-Series 5 Year Depot RepairsAny combination of G1, G2, G3, G4, or G5 pagers totalling ten or more on a single invoice will get the extended warranty option automatically from Unication. Your pager will be covered for parts and labor at Unication’s service depot for 5 years. This can be combined with any promotion listed below.

Unication G4/G5 – Buy 10 and Get 1 FREE PromotionG4, G5 UL Intrinsically-Safe Models with Display

Purchase ten G4 or G5 P25 voice pagers on a single invoice by 3/31/20 and get a FREE 11th pager and the extended five year warranty. Unication will add one FREE G4 or G5 for every 10 units ordered. Free pager(s) will be provided in the same model/band split, unless otherwise requested.

The G4 is 700/800 MHz only and the G5 adds an additional band (VHF or UHF) to the pager. The G5 pager is digital but can also be used for analog paging too. We also carry a full line of accessories for G5, G4, G3, and G2 at this link.

$50 INSTANT Savings on G1 Voice Pagers Until 3/31/2020

Yellow, Red, Pink, and Black Fire PagersOur web prices are lowered by $50 off MSRP in our G1 web store for any voice pager until 3/31/2020. Buy 10 or more and also receive the 3 year extended warranty. Pick VHF or UHF and any color including black, red, yellow, or pink. Don’t forget to shop our G1 accessories including new carrying cases, charger options, and Bluetooth compatible headset.

JPS Year End Promo: ACU’s, NXU, RSP-Z2, DSP-2, Interface Cables and More

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Orders Placed By 12/30/19 Receive an Extra 5% Savings

An authorized JPS dealer since 2006, we offer their entire product line including factory-built radio cables for all radio models. The most popular JPS items can be purchased online including the NXU-2A, RSP-Z2, DSP-2, and ACU-M. Use coupon code JPS2019 at checkout to receive 5% OFF your entire order. This offer is only valid until 12/30/19.

JPS Interoperability Solutions is the Leader in Interconnect Technology

JPS Interoperability Solutions has been the leading designer and manufacturer of interconnect solutions for disparate public-safety radio systems since the introduction of their ACU platform back in 1997.

Offering excellent technical support, their products use RoIP, SIP, and RTP protocol interfaces for LMR 2-way radios. JPS solves interoperability problems for digital (P25, DMR, cellular, satellite) and analog radios. JPS also provides gateways, analog radio adapters, and custom interface cables for easy internet connectivity.  Located in Raleigh, North Carolina they continue to develop new products that improve mission critical communications.

If your agency requires a formal quote or need a product not on our website call our Dover, Delaware office at (302) 734-9250 M-F 8-5pm EST or use the contact form below.

Cradlepoint Selects Magnum Electronics For NASPO Valuepoint Sales

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FOR IMMEDIATE RELEASE

Magnum Electronics - NASPO- Cradlepoint Logos

Nationwide Fulfillment Partner for Master Agreement AR3189

DOVER, DE October 28, 2019

Magnum Electronics, Inc., located in Dover, Delaware and a leader in wireless communications technology has been selected by Cradlepoint to fulfill orders nationwide under NASPO Valuepoint Master Agreement AR3189. Cradlepoint, the global leader in cloud-delivered LTE and 5G Ready wireless network edge solutions was recently awarded a five-year NASPO ValuePoint Data Communications Products & Services contract for its NetCloud Service platform and edge router solutions.

The NASPO Valuepoint agreement allows easy access to Cradlepoint’s software-driven wireless WAN and network solutions for public sector entities in all 50 states. Magnum Electronics is authorized to provide quotes with contract pricing, invoice, and receive payments to all eligible public sector entities.

“The NASPO Valuepoint Master Agreement will make it convenient for our government customers to purchase Cradlepoint solutions”, said Mike Ridenour, who leads the wireless network business unit for Magnum Electronics. “We are proud to be selected by Cradlepoint for this added responsibility and supporting customers nationwide.”

About Magnum Electronics, Inc

Magnum Electronics is a wireless communications integrator, technical service center, GPS fleet management, and managed services provider supporting mobile workers in government and enterprise. The company has distribution agreements with Motorola Solutions, Cradlepoint, Panasonic, Avigilon, Federal Signal, and many other high quality suppliers. Magnum Electronics is a State of Delaware contract holder for upfit installation services, communications devices, and emergency vehicle lighting. Learn more at magnumelectronics.com, Facebook, Twitter, and LinkedIn.

About Cradlepoint

Cradlepoint is a global leader in cloud-delivered wireless edge solutions for branch, mobile, and IoT networks. The Cradlepoint NetCloud service – based on the Elastic Edge™ architecture – delivers an agile, pervasive, and software-defined wireless edge that connects people, places and things everywhere over LTE and 5G cellular networks with resiliency, security, and control.

About NASPO ValuePoint

The NASPO ValuePoint Cooperative Purchasing Organization (formerly WSCA-NASPO) provides the highest standard of excellence in public cooperative contracting. By leveraging the leadership and expertise of all states with the purchasing power of their public entities, NASPO ValuePoint delivers best value, reliable, competitively sourced contracts. Since 1992 NASPO ValuePoint has been the cooperative purchasing arm of NASPO (the National Association of State Procurement Officials) encouraging, fostering and guiding the nation’s most significant public contract cooperative.

Contact Information

Magnum Electronics, Inc 302-734-9250  [email protected]

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Globalstar Sat-Fi2 Satellite Hotspot Now Available With Remote Antenna

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Satellite hotspot for vehicles and marine vessels

Choose Magnetic or Pole Mount Helix Antenna Options

Globalstar announced their new Sat-Fi2 RAS (Remote Antenna Station) mobile satellite Wi-Fi hotspot is now shipping. Designed for installation in vehicles or marine vessels, it includes a helix antenna with 14 feet of low loss cable. The SF2-RAS-HX includes a magnetic mount helix antenna and the SF2-RAS-MR has a marine-ready mast mount.Wi-Fi hotspot using remote antenna

A separate magnetic mount GPS antenna with 18 ft cable is also included. The removable Wi-Fi antenna connects to the side of the unit and provides up to 50 feet of coverage. The housing has a rating of IP43 and measures 3.22 in H X 7.8 in L X 6.57 in W and weighs 4.4 lbs.

Connect up to eight smart devices on your own private satellite Wi-Fi network. Access compressed web content, check the weather, or post to social media accounts. With S.O.S. capabilities, remote and lone workers can communicate with GEOS emergency response if needed.

Download Sat-Fi2 RAS Product Sheet .pdf

Globalstar Sat-Fi2 Advantage and Enterprise Service Agreements

All plans include Sat-Browse that uses compression technology to speed up web browsing and also lowers data downloads. Each plan has an allotment of voice minutes, data throughput, and SMS text messages. Unused airtime does not roll t the next billing cycle.

Globalstar Monthly Advantage Service Plan Choices

The Globalstar monthly plans include a low cost Advantage 40 for users needing limited communications. There is also Advantage 100, Advantage 250, and Advantage 500 that allow additional voice minutes, data allowance, and SMS messages.

Satellite Sat-Fi2 Hotspot Plan Details

Globalstar Annual Enterprise Seasonal Airtime Service Plans

Enterprise plans are billed annually for seasonal users who may use their data on an irregular schedule. With these plans the airtime expires at the end of the term rather than monthly. The Enterprise 480 plan is the lowest cost annual plan and is recommended for emergency managers or public-safety personnel who need backup communications.

Sat-Fi Annual Service Plan Details

Download Sat-Fi2 RAS Service Pricing Sheet .pdf

The Sat-Fi2 is the future of satellite communications. The GSP-2900 fixed satellite phone is no longer available.

Download Sat-Fi2 RAS Vehicle Installation Guide .pdf and the Sat-Fi2 RAS Marine Installation Guide .pdf

Download Sat-Fi2 RAS User Guide .pdf or RAS Quick Start Guide ,pdf

If you need a formal quote or additional info about Sat-Fi2 contact our Dover, Delaware office during normal business hours or use the form below.

New Q4 Unication G-Series Pager Promotions Valid Until 12/15/19

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Q4 Incentives valid until 12/15/19

Unication announced their 2019 fourth quarter promotions for G-series voice pagers purchased from 10/11 – 12/15. All Unication voice pagers are intrinsically-safe rated for hazardous atmospheres, include Bluetooth, and are IP67 submersible.

FREE Extended Warranty for Orders 10+ of Any G-Series Pager

G-Series 5 Year Depot RepairsAny combination of G1, G2, G3, G4, or G5 pagers totalling ten or more on a single invoice will get the extended warranty option automatically from Unication. Your pager will be covered for parts and labor at Unication’s service depot for 5 years. This can be combined with any promotion listed below.

Unication G1 Buy 10 and Get 1 FREE PromotionYellow, Red, Pink, and Black Fire Pagers

Visit our G1 web store and purchase (10) G1’s by12/15/19 and get a FREE 11th pager and the extended five year warranty. Pick VHF or UHF and any color including black, red, yellow, or pink. Don’t forget to shop our G1 accessories including new carrying cases, charger options, and Bluetooth compatible headset.

$100 OFF G4 and G5 Voice Pagers Until 12/15/19

G4, G5 UL Intrinsically-Safe Models with DisplayOur web prices are lowered by $100 off MSRP for each G4 and G5 P25 voice pager until 12/15/19. Buy 10 or more and also receive the 3 year extended warranty.

The G4 is 700/800 MHz only and the G5 adds an additional band (VHF or UHF) to the pager. This pager is digital but can also be used for analog paging too. We also carry a full line of accessories for G5, G4, G3, and G2 at this link.

Download Unication Q4 2019 Promotions Customer Announcement

Updated Motorola APX XE500 RSM Best Practices Training Video for Firefighters

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Firefighter Mic for APX 6000, APX 8000Below is an updated training video from Motorola Solutions for firefighters using APX series 2-way radios and remote speaker-microphones. The original video “Say It Loud and Clear” was developed with help from the IAFC.

The new version includes the XE500 extreme temperature remote speaker-mics designed for firefighters in addition to the standard RSM’s with Windporting.

Best Practices Video for Clear Audio Using Motorola APX Series

CTech Tactical Lightweight CopBox and ChiefBox Cabinets For Public-Safety Upfits

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Transferrable Storage Box Solution Designed for Police, Fire, EMS, UtilityCTECH Logo Carts, Cabinets, Drawers

While attending an IACP Conference a couple years ago, we found CTech Manufacturing a supplier of aluminum cabinets for the public-safety market. We were looking for a tactical storage cabinet that was lighter with better mounting options for our SUV upfits.

Lightweight Storage Cabinet For Police SUV UpfitWe like CTech’s CopBox and ChiefBox Tactical Cabinets designed for MID and FULL size SUV’s. There are 16 different standard sizes to choose from or you can design your own. The CopBox and ChiefBox have a QuickLink Mounting solution that make it possible to transfer the cabinet to a newer style vehicle in the future. You might have to replace the mounting plate depending on the model.

Red lightweight storage with whiteboard for SUVWe recently installed the red F47-351 ChiefBox for Little Creek Volunteer Fire Company’s new command vehicle as part of an upfit services project. The F47-351 has four drawers including a pull-out whiteboard and a compartment for SCBA’s, etc. Installation was quick and easier than a wood cabinet.

The CopBox and ChiefBox are significantly lighter than wood cabinets and their patented MotionLatch allows one-handed drawer opening. They also allow you to access the spare tire in some vehicles and CTech offers a lifetime warranty.

Download CTech Tactical Catalog 2019 .pdf

CTech Model T40-302 On Display in Our Dover Facility

Aluminum 2 drawer cabinetAs a CTech Manufacturing authorized dealer, we provide carts, fixed cabinets, and tool drawers too. Need a closer look? Come visit our office in Dover and see the T40-302 cabinet and let us show you our current upfit projects. We are open 8-5pm M-F or give us a call at 302-734-9250 and schedule an appointment to discuss your storage needs.

Download CTech Master Catalog 2019