Unified communications, noisy work areas, and the need for collaboration has increased the need for headsets. There are many types available and we found “one style does not fit all” in most organizations. Wireless headsets have become popular and allow workers to maintain communications when not at their desk. Today’s headsets also provide powerful analytics and require firmware upgrades for best performance.
Plantronics has been a leader in headset comfort for over 50 years and offers wired or wireless headsets for all market segments. Recently, eight of our employees earned sales and technical certifications at Plantronics University for improved customer support.
Magnum Electronics is approved for all Plantronics certifications including unified communications (UC), contact centers (CC), and small & medium business (SMB). We can help select the best headset solution and support large deployments with Plantronics Hub or Manager Pro cloud-based software.
Direct-connect headsets are still the best solution for areas with high radio-frequency interference. They are powered by the connected device and don’t need a battery charger. Choose binaural (dual ear) or monaural (single ear) depending on noise environment and user preference.
The Plantronics Blackwire 5200 series have USB-A, USB-C, or 3.5mm connector plugs. The EncorePro series and SupraPlus models are also popular wired models and are used on many Motorola dispatch consoles.
Plantronics Wireless Bluetooth Headset Choices
Wireless Bluetooth headsets are the most popular for mobile workers. They easily connect to smartphones, tablets, and desktop computers. The Plantronics Voyager 5200 UC has superior noise-cancellation and advanced sensor technology. Conference calls, webinars, and important conversations can be taken in the vehicle or on the move.
Plantronics offers headsets with a BT300 Class 2 Bluetooth adapter (up to 30 ft range) and a BT600 Class 1 adapter with up to 98 ft range. Other popular Bluetooth models include Legend UC, Legend CS, Focus UC, M70, and Marque 2.
Bluetooth frequencies share the same band as WiFi so interference could cause problems if operating close to an access point.
The recommended Plantronics wireless headsets for use in facilities with dense WiFi and strong interference are the Savi 700 series, Savi 440, or CS520. They utilize DECT 6.0 frequencies that don’t interfere with WiFi. DECT 6.0 also provides better range than Bluetooth by allowing you to roam up to 350 feet from the base/charger. The Savi 700 and 400 series also have Bluetooth for easy connectivity to a computer.
For a formal quote contact our Dover, Delaware office at 302-734-9250 M-F 8-5pm or use the form below.