We frequently receive support requests from Motorola wireless speaker-mic users to change the language from French back to English. This is caused by accidently turning on the WRSM and holding the PTT button at the same time.
Motorola’s DTR700 900 MHz license-free radio has another firmware update available that allows users to receive new features at no charge. The Phase 2 release can be downloaded and includes new firmware, a new updater tool, and new programming software.
DTR700 radios use 902-928 MHz ISM spread spectrum and provide digital features. They are designed for on-site communications and perform well in buildings.
Group, individual, and call alert is standard. The DTR700 has a color display, radio ID, IP54 rating, and up to 16 hour battery life on a single charge. A two year warranty from Motorola is included.
1. Text Message – radio able to receive text messages and send text messages to other radios with pre-programmed text messages.
2. Remote Monitor (DTR700 & DTR720 only) – radio configured as Manager Mode is able to remotely monitor and listen to the environment of the other radio for 30 seconds provided the target radio is in the range.
3. Remote Disable (DTR700 & DTR720 only) – radio configured as Manager Mode is able to remotely enable or disable other radio provided the target radio is in the range.
4. Call Alert – radio able to pre-alert a specific radio in range to call back.
5. Rental Timer (DTR600 & DTR720 only) – radio rental company able to set rental period to radios and radio will be disabled when rental period expired.
6. Ringer Tone and Volume – radio able to set specific Ringer Tone and configure the loudness of the Ringer Tone that sound while receiving text message or call alert.
7. Over-The-Air Contact Cloning – radio able to add or delete contacts to or from another radio wirelessly without connecting the radios by cable.
8. Fixed issue with call failed after back and forth private calls to a radio
DTR700 software downloads, updater tool, and instructions at this link.
Klein Electronics announced a new aftermarket battery for the Motorola TLK 100 and SL Series MOTOTRBO radios that is compatible with Qi wireless chargers. The Qi-TLK100 battery can be used with a wired Micro-USB cable or a drop-in charger too.
If you need wireless charging this is the only battery that is available. Klein uses high-quality Li-ion cells and is a leader in the communications industry. The battery is shipping now and has a 12 month warranty.
FOR IMMEDIATE RELEASE
Nationwide Fulfillment Partner for Master Agreement AR3189
DOVER, DE October 28, 2019
Magnum Electronics, Inc., located in Dover, Delaware and a leader in wireless communications technology has been selected by Cradlepoint to fulfill orders nationwide under NASPO Valuepoint Master Agreement AR3189. Cradlepoint, the global leader in cloud-delivered LTE and 5G Ready wireless network edge solutions was recently awarded a five-year NASPO ValuePoint Data Communications Products & Services contract for its NetCloud Service platform and edge router solutions.
The NASPO Valuepoint agreement allows easy access to Cradlepoint’s software-driven wireless WAN and network solutions for public sector entities in all 50 states. Magnum Electronics is authorized to provide quotes with contract pricing, invoice, and receive payments to all eligible public sector entities.
“The NASPO Valuepoint Master Agreement will make it convenient for our government customers to purchase Cradlepoint solutions”, said Mike Ridenour, who leads the wireless network business unit for Magnum Electronics. “We are proud to be selected by Cradlepoint for this added responsibility and supporting customers nationwide.”
About Magnum Electronics, Inc
Magnum Electronics is a wireless communications integrator, technical service center, GPS fleet management, and managed services provider supporting mobile workers in government and enterprise. The company has distribution agreements with Motorola Solutions, Cradlepoint, Panasonic, Avigilon, Federal Signal, and many other high quality suppliers. Magnum Electronics is a State of Delaware contract holder for upfit installation services, communications devices, and emergency vehicle lighting. Learn more at magnumelectronics.com, Facebook, Twitter, and LinkedIn.
Cradlepoint is a global leader in cloud-delivered wireless edge solutions for branch, mobile, and IoT networks. The Cradlepoint NetCloud service – based on the Elastic Edge™ architecture – delivers an agile, pervasive, and software-defined wireless edge that connects people, places and things everywhere over LTE and 5G cellular networks with resiliency, security, and control.
About NASPO ValuePoint
The NASPO ValuePoint Cooperative Purchasing Organization (formerly WSCA-NASPO) provides the highest standard of excellence in public cooperative contracting. By leveraging the leadership and expertise of all states with the purchasing power of their public entities, NASPO ValuePoint delivers best value, reliable, competitively sourced contracts. Since 1992 NASPO ValuePoint has been the cooperative purchasing arm of NASPO (the National Association of State Procurement Officials) encouraging, fostering and guiding the nation’s most significant public contract cooperative.
Magnum Electronics, Inc 302-734-9250 [email protected]
Choose Magnetic or Pole Mount Helix Antenna Options
Globalstar announced their new Sat-Fi2 RAS (Remote Antenna Station) mobile satellite Wi-Fi hotspot is now shipping. Designed for installation in vehicles or marine vessels, it includes a helix antenna with 14 feet of low loss cable. The SF2-RAS-HX includes a magnetic mount helix antenna and the SF2-RAS-MR has a marine-ready mast mount.
A separate magnetic mount GPS antenna with 18 ft cable is also included. The removable Wi-Fi antenna connects to the side of the unit and provides up to 50 feet of coverage. The housing has a rating of IP43 and measures 3.22 in H X 7.8 in L X 6.57 in W and weighs 4.4 lbs.
Connect up to eight smart devices on your own private satellite Wi-Fi network. Access compressed web content, check the weather, or post to social media accounts. With S.O.S. capabilities, remote and lone workers can communicate with GEOS emergency response if needed.
Download Sat-Fi2 RAS Product Sheet .pdf
Globalstar Sat-Fi2 Advantage and Enterprise Service Agreements
All plans include Sat-Browse that uses compression technology to speed up web browsing and also lowers data downloads. Each plan has an allotment of voice minutes, data throughput, and SMS text messages. Unused airtime does not roll t the next billing cycle.
Globalstar Monthly Advantage Service Plan Choices
The Globalstar monthly plans include a low cost Advantage 40 for users needing limited communications. There is also Advantage 100, Advantage 250, and Advantage 500 that allow additional voice minutes, data allowance, and SMS messages.
Globalstar Annual Enterprise Seasonal Airtime Service Plans
Enterprise plans are billed annually for seasonal users who may use their data on an irregular schedule. With these plans the airtime expires at the end of the term rather than monthly. The Enterprise 480 plan is the lowest cost annual plan and is recommended for emergency managers or public-safety personnel who need backup communications.
Download Sat-Fi2 RAS Service Pricing Sheet .pdf
The Sat-Fi2 is the future of satellite communications. The GSP-2900 fixed satellite phone is no longer available.
If you need a formal quote or additional info about Sat-Fi2 contact our Dover, Delaware office during normal business hours or use the form below.
SL 7000, XPR 7000/3000, SL3500e, XPR 5000/2500 Series Affected
Motorola Solutions changed their MOTOTRBO software support policy for the professional tier radios earlier this year. Essential Services premium software features and standard depot repair warranty for new radios are now provided for five years. It is possible to opt out of the 5 year depot warranty and select 2 years for a small savings.
This change started with SL/XPR 7000 series, XPR 3000 series, SL3500e, XPR 2500, and XPR 5000 series with v2.9 firmware. Premium software features are now licensed for 5 years with a new radio or until any radio shipped prior to v2.9 is still under warranty. Older radios will not accept firmware updates after v2.8 without a licensing fee.
List of Motorola MOTOTRBO Premium Software Features
Most premium software features were purchased a la carte in the past. The most popular are Bluetooth, Text-to-Speech, and Man-Down. Wi-Fi is not a premium feature and must be purchased separately. Below is a graphic showing the complete list of premium MOTOTRBO software features.
What Happens With Existing MOTOTRBO Radio Firmware?
Our standard practice for repairs and preventive maintenance includes upgrading every radio to the latest firmware. We are no longer able to go past v2.8 unless the radio is still under warranty. Starting with v2.10 radios will not accept the new firmware (and new features) unless a license was purchased for the serial number of the radio.
Essential Software Promo Provides FREE Wi-Fi License Until 12/30
Motorola announced a promotion for customers with existing radios to purchase MOTOTRBO Essential Services before the end of December. As an added incentive a perpetual Wi-Fi license ($125 value) will be included for enhanced “e” models. This will allow WAVE OnCloud interoperability with TLK 100 radios in the near future.
This is a perfect time to send your radios to us for preventative maintenance. We will install the latest firmware, auto-tune your radio to factory specs, enable Wi-Fi if capable, and unlock a 3 year extension for future software releases. We will also archive your programming information. If you have the CPS programming application are able to perform your own updates we can provide a quote for the unlock codes only.
Call our Dover, Delaware service facility at 302-734-9250 or send a list of your serial numbers and we can provide a quote to futureproof your radios. We look forward to supporting your MOTOTRBO communications devices.
Below is an updated training video from Motorola Solutions for firefighters using APX series 2-way radios and remote speaker-microphones. The original video “Say It Loud and Clear” was developed with help from the IAFC.
The new version includes the XE500 extreme temperature remote speaker-mics designed for firefighters in addition to the standard RSM’s with Windporting.
Best Practices Video for Clear Audio Using Motorola APX Series
Globalstar recently released a new version of firmware for the Sat-Fi2 satellite hotspot that improves stability and performance. The update can be performed using the App or the Sat-Fi2 Web Console.
Sat-Fi2 is a low cost business continuity and emergency preparation solution for voice, 2-way messaging, and web access using a US based 10-digit phone number. Globalstar monthly service starts at $39.99 per month.
User must be connected to broadband or have a cellular data connection to download the update. It is not possible to perform the update by downloading the files over the Sat-Fi2 network.
Download the Sat-Fi2 Firmware Update Instructions
SL300, SL3500e, and SL7550e MOTOTRBO radios need a battery-powered remote speaker-microphone not available from Motorola Solutions until now. The new IP67 RM250 is Motorola’s first rechargeable wired RSM. It has a Kevlar reinforced coiled cord, ultra-thin head with swivel clip, 3.5mm audio jack, and Micro USB charging port. Battery life is up to 22 hours after a 2 hour charge. The PMLN7560 earpiece with acoustic tube can be used for discreet communications and surveillance.
Download the RM250 Powered RSM Data Sheet .pdf
The new Motorola DTR700 digital radio requires a firmware update and customer programming software.
1. Scan – radio stay on a channel is able to scan for other Public groups channel and Private groups which has the same hopset/profile ID.
2. Group Caller ID – radio receiving screens will display the Caller ID/Name for group calls.
3. Fixed issue with long channel name for home channel.
Download instructions – DTR700 Series Software Update Steps for R01.01.00
Download DTR_UpdateTool_R01.00 to upgrade DTR700 firmware.
Download new Customer Programming Software Business_Radio_CPS_NA_R07.01
CPS is a free Motorola download for the DTR series radios. Motorola also announced a new stubby antenna (PMAF4025) available now.