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Category Archives: Public Safety
Motorola Wireless Surveillance Bundle Promotion for APX/SRX Radios
This bundle is designed for first responders with Motorola APX and SRX 2200’s looking for wireless earpiece accessories. Law enforcement, police, military, and security personnel who want to eliminate wires will benefit from this promotion.
Includes NTN2570, NTN2571, NTN2572, PMLN7052, and NNTN8298
Our MCW23 bundle includes the NTN2571 PTT pod with micro-USB charger, NTN2572 CommPort style earpiece with 12 inch cable, PMLN7052 earpiece with quick-disconnect acoustic tube, and NNTN8298 covert dual earbuds with in-line mic. If you are looking for the popular NTN2570 wireless kit, our bundle provides the same product combination (NTN2571 & NTN2572).
Requires APX and SRX Radios with MCW Bluetooth Enabled
Compatible with Motorola APX 8000, APX 8000XE, APX 7000, APX 7000XE, APX 6000, APX 6000XE, APX 4000, APX 3000, and SRX 2200. The radios require Mission Critical Wireless (MCW) Bluetooth enabled. Check for the icon in the display and if there is an ON/OFF button assigned.
Tactical Storage Cabinet Choices For MID and FULL Size SUV’s
CTech Manufacturing recently added more options to their suite of of lightweight aluminum tactical storage cabinets for public-safety vehicles. The new Trooper series models are specifically designed for mid-size Ford Interceptors and have one or two drawers. CTech’s popular CopBox and ChiefBox (red powdercoat) models are available with several different sizes.
The M40-301 Metro CopBox is a “one-size-fits-all” and available for immediate shipment. The locking flip lid opens to a secure wide open space for flexible storage needs. The cabinet is 12 inches high and does not block the view out of the rear of the vehicle.
The cabinets can be removed and transferred to the next model vehicle making them a good investment. And…recent manufacturing improvements and strong sales have resulted in big price reductions. Click on the chart below to zoom.
As a CTech authorized dealer we can also provide carts, fixed cabinets, and tool drawers too. Contact our Dover, Delaware office to discuss the best storage solution for you. Our phone number is 302-734-9250 (M-F 8-5pm EST) or use the form below.
Motorola Ends Flat Rate Repair Service for XTS and XTL Radio Models
Motorola Solutions has ended flat rate repair service in the US and Canada for XTS portable and XTL mobile series radios due to component shortages. Portable radios affected are XTS 5000, XTS 4000, XTS 2500, and XTS 1500 portable radios.
Mobile radios include the XTL 5000, XTL 2500, and XTL 1500. The XTS 3000 and Astro Spectra flat rate support was cancelled back in 2012.
Customers with existing service maintenance agreements will continue to receive repair support until the contract ends. Magnum Electronics will continue to provide T&M technical support and perform repairs if possible. We will also continue to carry Motorola batteries and accessories for all models. As original items are cancelled we will offer high quality aftermarket substitutions.
Magnum Electronics Continues Operations During State of DE COVID-19 Emergency
Earlier today our Governor ordered non-essential businesses in Delaware to close effective Tuesday, 3/24 in order to curb the spread of COVID-19. The order will remain in effect until May 15th or until the public health threat is eliminated.
Magnum Electronics Classified As Essential Business and Will Remain Open
Magnum Electronics is considered an essential business as shown in the list of essential and non-essential business classification codes. Our intent is to continue to provide technical services and product fulfillment while keeping our employees safe. Precautions are being taken to minimize the risks associated with COVID-19 and we will continue to support public-safety, healthcare, and essential service providers with their communications needs.
We have also implemented several internal policies to help protect our employees and limit the spread of the virus:
- Center for Disease Control and Prevention (CDC) recommendations are followed
- Sanitation efforts in our office and service bays have been increased to help protect our employees
- Employees exhibiting respiratory illness symptoms will be asked to stay home
- Office visits are by appointment only
- For equipment pickup: stay in your vehicle and we will bring it to you
- We will be using digital methods of communication both internally and externally
- Customers meetings are to be conducted via phone or video conference whenever possible
- Work-related travel, equipment pickup, and deliveries have been suspended. Repaired equipment will be shipped
- Social distancing is being practiced wherever possible
Total Customer Satisfaction is our fundamental corporate goal and will continue to do everything we can to provide the best possible service to all of our customers during these exceptionally challenging times.
Stay healthy,
Bill Ridenour, President
Motorola Technical Bulletin: Recommended Cleaning and Disinfecting Guidelines
In response to the coronavirus (COVID-19) pandemic, Motorola Solutions is providing recommended cleaning and disinfecting guidelines for 2-way radios, body-worn cameras, and accessories based on current and best understanding of radio hygiene.
Per global health authorities, removing germs, dirt and impurities from surfaces lowers the risk of spreading infection. Using chemical disinfectants may kill germs that remain on surfaces after cleaning, which further lowers the risk of spreading infection.
General Cleaning Recommendations
- Apply 0.5% detergent-water solution with a cloth, then use a stiff, non-metallic, short-bristled brush to work all loose dirt away from the device. Use a soft, absorbent, lintless cloth or tissue to remove the solution and dry the device.
- Make sure that no solution remains entrapped near any connectors, cracks or crevices.
Disinfecting Guidelines
- Devices may be disinfected by wiping them down with over-the-counter isopropyl alcohol (rubbing alcohol) with at least 70% alcohol concentration.
- When cleaning with isopropyl alcohol, the alcohol should never be applied directly to the device. It should be applied to a cloth, which is then used to wipe down the device.
- The effects of certain chemicals and their vapors can have detrimental effects on plastics and the metal platings.
Do not use bleach, solvents or cleaning sprays to cleanse or disinfect your device.
Motorola does not certify the above cleaning will remove COVID-19 or other foreign substances, however, the cleaning methods are approved for their products.
Download the Motorola Cleaning and Disinfecting Bulletin
Information from the WHO website: Getting your workplace ready for COVID-19
Information from the US CDC website: Coronavirus Disease 2019 (COVID-19)
3M Peltor ComTac VI NIB Tactical Communications Headset Offers New Features
Next generation ComTac VI NIB and SWAT-TAC VI NIB tactical headsets from 3M offer 
advanced features and improvements that justify the upgrade of your existing hearing protection.
Natural Interaction Behavior or “NIB” is a new feature allowing up to four team members to speak simultaneously (full duplex) within approximately 30 feet of each other and 60 others can listen. It automatically starts when high noise level prevents normal voice communications. The video below illustrates how NIB works.
New Mission Audio Profiles (MAP), Advanced VOX, and Telescope Boom Mic
Past headset users only had the volume control adjustment when the noise level changed. MAP provides five different audio profiles for environmental listening designed for typical missions as defined below:
- Observation – highest volume and widest frequency response for max hearing
- Patrol – High volume, reduced high frequencies to limit footsteps, close sounds
- Conversation – Maximizes face-to-face communications
- Comfort – High noise for long periods of time (tactical vehicle, air transport)
- Off/Disabled – Capability to turn OFF environmental listening
Advanced VOX (voice operated transmit) is adaptive, meaning the threshold to activate will adjust automatically depending on the noise environment. The ComTac VI also has a button on the left earcup so you can easily switch from VOX to PTT.
The MT73 boom microphone has also been redesigned with improved noise-cancelling technology and IP68 submersibility rating. The new design accommodates both left and right handed shooters without moving the mic to opposite side of the headset. The boom can telescope to adjust its length too.
Download 3M Peltor ComTac VI Spec Sheet. pdf
Magnum Electronics is an authorized 3M Peltor Distributor and supports all headsets including ComTac, SWAT-TAC, LiteCom, and 3M PTT headset adapters for all radio manufactures.
Cradlepoint Selects Magnum Electronics For NASPO Valuepoint Sales
FOR IMMEDIATE RELEASE
Nationwide Fulfillment Partner for Master Agreement AR3189
DOVER, DE October 28, 2019
Magnum Electronics, Inc., located in Dover, Delaware and a leader in wireless communications technology has been selected by Cradlepoint to fulfill orders nationwide under NASPO Valuepoint Master Agreement AR3189. Cradlepoint, the global leader in cloud-delivered LTE and 5G Ready wireless network edge solutions was recently awarded a five-year NASPO ValuePoint Data Communications Products & Services contract for its NetCloud Service platform and edge router solutions.
The NASPO Valuepoint agreement allows easy access to Cradlepoint’s software-driven wireless WAN and network solutions for public sector entities in all 50 states. Magnum Electronics is authorized to provide quotes with contract pricing, invoice, and receive payments to all eligible public sector entities.
“The NASPO Valuepoint Master Agreement will make it convenient for our government customers to purchase Cradlepoint solutions”, said Mike Ridenour, who leads the wireless network business unit for Magnum Electronics. “We are proud to be selected by Cradlepoint for this added responsibility and supporting customers nationwide.”
About Magnum Electronics, Inc
Magnum Electronics is a wireless communications integrator, technical service center, GPS fleet management, and managed services provider supporting mobile workers in government and enterprise. The company has distribution agreements with Motorola Solutions, Cradlepoint, Panasonic, Avigilon, Federal Signal, and many other high quality suppliers. Magnum Electronics is a State of Delaware contract holder for upfit installation services, communications devices, and emergency vehicle lighting. Learn more at magnumelectronics.com, Facebook, Twitter, and LinkedIn.
About Cradlepoint
Cradlepoint is a global leader in cloud-delivered wireless edge solutions for branch, mobile, and IoT networks. The Cradlepoint NetCloud service – based on the Elastic Edge™ architecture – delivers an agile, pervasive, and software-defined wireless edge that connects people, places and things everywhere over LTE and 5G cellular networks with resiliency, security, and control.
About NASPO ValuePoint
The NASPO ValuePoint Cooperative Purchasing Organization (formerly WSCA-NASPO) provides the highest standard of excellence in public cooperative contracting. By leveraging the leadership and expertise of all states with the purchasing power of their public entities, NASPO ValuePoint delivers best value, reliable, competitively sourced contracts. Since 1992 NASPO ValuePoint has been the cooperative purchasing arm of NASPO (the National Association of State Procurement Officials) encouraging, fostering and guiding the nation’s most significant public contract cooperative.
Contact Information
Magnum Electronics, Inc 302-734-9250Â [email protected]
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Updated Motorola APX XE500 RSM Best Practices Training Video for Firefighters
Below is an updated training video from Motorola Solutions for firefighters using APX series 2-way radios and remote speaker-microphones. The original video “Say It Loud and Clear” was developed with help from the IAFC.
The new version includes the XE500 extreme temperature remote speaker-mics designed for firefighters in addition to the standard RSM’s with Windporting.
Best Practices Video for Clear Audio Using Motorola APX Series
CTech Tactical Lightweight CopBox and ChiefBox Cabinets For Public-Safety Upfits
Transferrable Storage Box Solution Designed for Police, Fire, EMS, Utility
While attending an IACP Conference a couple years ago, we found CTech Manufacturing a supplier of aluminum cabinets for the public-safety market. We were looking for a tactical storage cabinet that was lighter with better mounting options for our SUV upfits.
We like CTech’s CopBox and ChiefBox Tactical Cabinets designed for MID and FULL size SUV’s. There are 16 different standard sizes to choose from or you can design your own. The CopBox and ChiefBox have a QuickLink Mounting solution that make it possible to transfer the cabinet to a newer style vehicle in the future. You might have to replace the mounting plate depending on the model.
We recently installed the red F47-351 ChiefBox for Little Creek Volunteer Fire Company’s new command vehicle as part of an upfit services project. The F47-351 has four drawers including a pull-out whiteboard and a compartment for SCBA’s, etc. Installation was quick and easier than a wood cabinet.
The CopBox and ChiefBox are significantly lighter than wood cabinets and their patented MotionLatch allows one-handed drawer opening. They also allow you to access the spare tire in some vehicles and CTech offers a lifetime warranty.
Download CTech Tactical Catalog 2019 .pdf
CTech Model T40-302 On Display in Our Dover Facility
As a CTech Manufacturing authorized dealer, we provide carts, fixed cabinets, and tool drawers too. Need a closer look? Come visit our office in Dover and see the T40-302 cabinet and let us show you our current upfit projects. We are open 8-5pm M-F or give us a call at 302-734-9250 and schedule an appointment to discuss your storage needs.
Download CTech Master Catalog 2019
Magnum Electronics, Inc. 