New Motorola XBT Wireless Headsets Feature SENS Technology

Motorola Solutions introduced new wireless Bluetooth headsets using Sensear’s patented SENSWireless Bluetooth Headset with SENS Technology spatial awareness technology that enhances surrounding voices while providing hearing protection. This feature benefits radio users who work in intermittent or continuous high noise industrial environments but need to hear nearby people, alarms, or alerts.

Choice of Behind-the-Neck or Over-the-Head Styles

RLN6490 - XBT Behind the Head Operations Critical Wireless Bluetooth headsetThe XBT RLN6490 behind-the neck or RLN6491 headband style are designed for Motorola Operations Critical radios and adapters. Both styles provide about 22 hours of battery life based on normal (5-5-90) operation and can be fully recharged in 7 hours. These heavy-duty headsets are rated IP54 and can be used with a NNTN8127 wireless pod for remote push-to-talk operation. The RLN640 can be used with a hardhat and provides 23dB of hearing protection. The RLN6491 headband style has an even better NRR (noise reduction rating) of 25dB.

XBT Bluetooth Headset FeaturesXBT Wireless Headsets Use Standard BluetoothXBT Headsets Provide  3 ways to communicate

The SENS technology allows users wearing headsets to hear normal speech clearly when face-to-face with people without headsets. 

The Motorola XBT wireless headsets can be paired with cell phones or any 2-way radio using standard Bluetooth. For MOTOTRBO XPR 6000 series radios, choose the PMLN5712 Bluetooth adapter. XPR 7000 and SL 7000 series radios have factory installed internal Bluetooth and will pair without an adapter. APX radios and XTS 5000 PMLN5792 Mission-Critical Wireless adapters are not compatible because they contain an extra layer of encryption.

Link to the Motorola XBT Wireless Bluetooth Headsets .pdf brochure

Low Cost Digital Radios for Business – CP200d, CM200d, CM300d

Motorola MOTOTRBO CP200d DMR Digital RadioMotorola Solutions Upgrades Popular Commercial Tier

The most popular two-way radios for business now support DMR digital voice communications with advanced features. The CP200d, CM200d, and CM300d can be ordered with both analog/digital operation or analog-only with future upgrade capability. They are compatible with other MOTOTRBO radios but are limited to conventional voice features. They will also support dual-capacity direct mode meaning you can have two simultaneous conversations on a single channel without a repeater.

CP200d batteries and chargers are backward compatible but2 Pin Audio  Connector for CP200d audio accessories have been optimized for use with digital. Motorola’s new upgraded audio accessories are marked with a symbol on the 2 pin connector.

Improve Coverage with CM200d and CM300d with Display

MOTOTRBO CM200d Front ViewBase, mobile, and control station operation is now possible in VHF (136-174 MHz) with 25 and 45 watt versions. UHF band will be released later this year. Both the CM200d and the CM300d support 99 channels, repeater/talkaround, and MOTOTRBO CM300d Displayvoice announcement.

The CM300d has an alpha-numeric display and two additional programmable buttons.

DMR Digital Radio Choices Slow Analog-Only Sales

The CP200d, CM200d, and CM300d are included in the “Buy 6” August Promotion that ends this month. Receive $185 from Motorola when you purchase six radios on the same invoice.

CP200 analog-only sales slowed significantly since the introduction of the XPR 3300/3500 and Vertex Standard EVX-530 series. Now it appears there is an even easier migration for commercial customers requiring basic voice communications to migrate to DMR. The most rugged business radio for the past ten years just got a new life.

MOTOTRBO CP200d Specs and Data Sheet   MOTOTRBO CM200d CM300d Specs

Why Digital is Better    CP200d Accessory Catalog

MOTOTRBO Digital CP200d Banner

Earmuff and Temple Headsets Compared

Radio Headset Comparison in High Noise

Bone Conduction vs.Traditional Earmuff Style in High Noise Areas

Motorola Solutions offers temple headsets for most two-way radio models and they continue to grow in popularity. Temple transducers use bone conduction technology and are more comfortable in hot weather as compared to traditional earmuff headsets.

Temple Headset Users TalkingTemple transducers keep the ears uncovered making it easier to communicate with the public. The speaker is muted so radio transmissions cannot be monitored and surrounding voices or other sounds can be heard normally. When used in high noise areas, earplugs can be worn for hearing protection.

Comparison Using MOTOTRBO Analog and Digital RadiosSpring and Associates HDD Driller

Spring & Associates, Inc an HDD (Horizontal Directional Drilling) contractor from Easton, Maryland relies on Motorola MOTOTRBO DMR digital radios on the jobsite.

Communications are challenging because noise levels can be 100db and often exceed 130dB close to where the drill operator sits. They compared the Motorola PMLN5275 heavy-duty, dual muff headset and the PMLN5101 temple transducer.

Tests were performed in digital and analog modes using their XPR 6550 UHF two-way radios. Digital mode audio quality was found to be superior to analog. Following are comments by Rodney Spring, President  of Spring and Associates:

Muff Style Preferred in Extreme Noise Approaching 130dBLoud Noise Chart (dB)

In extreme noise, I’m guessing over 130dB, the earmuff headset was slightly preferred over the temple transducer/hearing protection muffs combo by the operator. It seems that when you idle up the drill to full power/full noise the muff headset has ZERO distortion in the receive mode, while the temple transducer has a little.

Temple Headsets Preferred Below 100dB Noise Level

In noise levels under 100dB the temple transducer was preferred because of comfort and during temporary times of low area noise, being able to remove the auxiliary hearing protection, and still be in touch with other radios while having the ability to hear people around him.

New RLN6500 MOTOTRBO Bluetooth Kit Replaces HK200

MOTOTRBO RLN6500 Bluetooth Accessory KitMotorola Solutions recently cancelled pending HK200 Bluetooth headset orders after running out of stock. The recommended replacement is the new RLN6500 MOTOTRBO Bluetooth Accessory Kit. The RLN6500 has a comfortable swivel earpiece connected to a pod with clothing clip.

The new design provides a more professional appearance and prevents others from thinking your employees are on their cell phones. Additional earpiece styles will be added in the future.

RLN6500 ChargerThe RLN6500 provides enough battery life for a full 8-10 hour shift unlike most cellular style Bluetooth headsets.

Included is a compact 120V AC charger with cradle for quick and easy charging for the next shift.

Designed for MOTOTRBO DMR Bluetooth Enabled Radios

The RLN6500 is designed to be used with MOTOTRBO Bluetooth enabled radios including the SL 7550, XPR 5350, 5550, XPR 7350, 7550. It is also compatible with XPR 6100, 6300, and 6500 series radios using the PMLN5712 adapter.PMLN6397 Replacement Swivel Earpiece and In-line Mic

It is easy to share among employees with extra PMLN6397 earpieces with in-line mic (pack of 3). The earpiece has a antimicrobial coating for healthcare applications.

Once paired, the headset will reconnect with the radio the next time it is turned on. It is not compatible with the PMLN5993 Bluetooth adapter with touch pairing so you will need to keep it paired with the same radio. The RLN6500 is not compatible with cell phones so you are less likely to lose them due to theft.

Lower Cost Alternative for MOTOTRBO Bluetooth Audio Accessories

The RLN6500 is priced lower than the Operations Critical NNTN8295 wireless earbud with pod and the NNTN8125, NNTN8126 earpieces.

Plantronics-85550-01 M50For those who need a HK200 replacement with long battery life that will also pair with a cell phone, we recommend the Plantronics M50 85550-01.

It has standard Bluetooth 3.0, provides 9-11 hours of typical use, and uses a micro-USB charger connector.

For more Motorola Bluetooth accessories download the Operations Critical MOTOTRBO Wireless Accessory Catalog.

Over-the-Air Programming Steps for Motorola DTR Digital Radios

Written by Jeremy Byler, CETsr

How to Remotely Add or Update a DTR Radio Contact to your Fleet

Motorola DTR650 License Free RadioMotorola DTR650 digital radios can be programmed with a unique ID so other users can identify the person transmitting. Most of our customers request that we program their radios with employee names or job functions. This is helpful during emergencies, call alerts, and one-to-one communications.Info Displayed on DTR

When an additional radio is purchased, replaced, or updated the digital ID must be programmed in all of the existing radios. This is easily accomplished using the DTR650’s over-the-air programming feature.

All DTR Radios Must Be Turned “ON” and In Range

After the new radio is programmed using Motorola’s DTR CPS software and programming cable, begin by inserting the battery and connecting the antenna. All radios must be powered ON and within range of the new DTR for programming to be successful.

Use Cloning Mode to Add Contacts Wirelessly

To place the new radio in cloning mode a series of button presses is required. Refer to the picture for button locations and follow the steps below:DTR Radio Button Labels

  • Hold down the “Home” button and press the PTT (push-to-talk) button three times
  • Press the “Left Option” button
  • Press the “Up Arrow” button
  • Press the “Right Option” button
  • Hold down the “Home” button and press the PTT button three times
  • When done correctly screen will display cloning mode

DTR Radio Cloning Menu Mode

From Cloning Menu Choose “Send Contact”

When the DTR is in cloning mode, scroll to the “Send Contact” and choose the contact you want to send to the other radios per steps 1-3 below.Steps 1-3 Adding DTR Contacts Remotely

 Select the Contact You Want to Send to the Other DTR Radios

Steps 4-7 shows how to scroll through the list of radio contacts and change to the one you want to send to the other radios in your fleet.

Steps 4-7 Add DTR Contacts Remotely

Press “Program” and “Go” to Finish the Cloning Operation

Steps 8-11 include selecting the target radio or radio group and sending the info wirelessly using the “Program” and “Go” soft buttons.

Steps 8-11 Add DTR Contacts Remotely

After operation is completed, a status message will appear. It will either display “Successful” or show a list of radios that failed. A radio will fail if it is powered off or is out of range.

If only a single radio needs to be updated, choose the name of the radio that needs to be updated instead of the group. Once this operation is successfully completed and all your radios have been updated with the new radio’s contact information, your DTR system will communicate properly.

For more information download the Motorola DTR Series User Guide and the Generation 3 DTR650 Product Training presentation from Motorola Solutions.

Motorola IMPRES Battery Tips and Charger Indicator Lights

Proper IMPRES Battery Care Starts With Initialization

Motorola IMPRES ChargerA Motorola IMPRES battery must be initialized by an IMPRES charger the first time it is charged. This process is indicated by a STEADY YELLOW light on the charger indicator (the same as if the battery were reconditioning). The process is automatic, includes an initial reconditioning of the battery, and begins charging upon completion of this process.

This process requires approximately 12 hours depending on the capacity. Do not remove the battery from the charger until the STEADY GREEN light is on.

IMPRES Indicator Light Chart with Explanations

Motorola IMPRES Charger Light Indicators

IMPRES Automatic Battery Conditioning

Motorola IMPRES Adaptive Chargers, when used in conjunction with a Motorola IMPRES battery, have the ability to determine the appropriate time to recondition the battery. When an IMPRES battery is properly inserted into the charger, the charger determines if it is appropriate to recondition the battery. If the battery needs reconditioning, the charger automatically indicates a STEADY YELLOW.

This process may take up to 12 hours to complete, depending upon the state of charge and capacity rating of the battery when it is inserted. It is important to note, for this process to be effective, the IMPRES battery must be allowed to complete the recondition/recharge process. Leave the battery in the charger until the charger indicates a STEADY GREEN. At the completion of the recondition cycle, the charger automatically recharges the IMPRES battery.

How to Terminate the IMPRES Conditioning Process

At any time during the reconditioning process of a Motorola IMPRES battery (STEADY YELLOW indication), reconditioning may be terminated by removing and reinserting the battery back into the charger within 5 seconds. This causes the charger to terminate the reconditioning process and begin the charging process. The charger indicator changes to a STEADY RED. The charger will attempt to recondition the battery at the next battery insertion.

Manually Initiating the IMPRES Reconditioning Process

Within 2-1/2 minutes of the initial insertion of an IMPRES battery (STEADY RED indication), remove and reinsert the battery within 5 seconds to manually force reconditioning to occur. The charger indicator changes from a STEADY RED to a STEADY YELLOW. This forces the charger to recondition and automatically recharge the battery. This is a useful feature to have when IMPRES batteries have been in storage for several months or longer. Two or three manual recondition cycles may be required to rejuvenate the batteries, due to long term storage conditions.

How to Choose the Correct Motorola Bluetooth Accessory for your Radio

Radios_BluetoothBluetooth accessories are starting to get complicated for Motorola public-safety and professional radio models. There are now three different types of wireless audio accessories: 

  • Mission Critical with encryption and touch pairing
  • Operations Critical Enhanced with touch pairing
  • Operations Critical Standard Bluetooth

Mission Critical Wireless With 128-bit Encryption is Most Secure

For the most secure wireless communications that is extremely difficult to hack, choose the mission critical models. These are only available for APX series with the internal Bluetooth option or the XTS series with the external PMLN5792 Mission Critical wireless adapter. Motorola’s proprietary “out of band” pairing with 128-bit encryption provides the best secure connection and only takes a few seconds. Pairing takes place when the radio and the audio accessory are within an inch of each other. It does not matter which radio you use – pairing is easy and quick.

Mission Critical Wireless Accessories for APX and XTS

If you have an APX 7000, APX6000, or APX 4000, the internal Bluetooth option must be enabled. At this time, Mission Critical Wireless is only available for APX radios although it is rumored standard Bluetooth might be available in the future. It is possible to use an external third party or MOTOTRBO adapter but it would not support the encrypted accessories.

Mission Critical Wireless AdapterThe PMLN5792 external adapter is compatible with the XTS 5000, XTS 2500, XTS 1500, MT1500, and PR1500. Cancelled models including XTS3000, HT1000, MTS2000, etc. will probably work but are not supported.

Following are the mission critical accessories for APX and XTS models:

  • NTN2570 Earpiece with 12 inch cable includes NTN2571 PTT pod
  • NTN2573 Earpiece with 9.5 inch cable includes NTN2571 PTT pod

Wireless Covert KitOptional wireless earbuds (NNTN8294 11.4 inch cable) or (NNTN8295 45.7 inch cable) are available that attach to the NTN2571 PTT pod. For covert surveillance operations, the  NNTN8295 uses ipod type earbuds or any 3.5mm audio accessory.

Enhanced Operations Critical with Touch Pairing

Enhanced Operations Critical provides intrinsically-safe operation with grab-and-go touch pairing. It is only available with the MOTOTRBO XPR 6300, XPR 6350, XPR 6380, XPR 6500, XPR 6550, and XPR 6580 radios. The PMLN5993 external adapter uses the NTN2570 earpiece.

We tried the PMLN5993 adapter with both the APX 4000 and XPR 7550 after getting conflicting answers from Motorola tech support. We tried multiple times with different accessories without success.

Operations Critical Standard Wireless Bluetooth

Standard Bluetooth adapters are available for all XTS, and XPR MOTOTRBO radio models. The RMN5104 allows the XTS 5000, XTS 2500, XTS 1500, MT1500, and PR1500 to use any standard Bluetooth headset. The PMLN5712 adapter is designed for the XPR6100/6300/6500 series. The XPR5350/5550 mobile radio, XPR7350/7550 portable, and the SL7550 have internal Bluetooth included.

Operations Critical Pod

Following are the certified Operations Critical accessories:

Optional wireless earbuds (NNTN8294 11.4 inch cable) or (NNTN8295 45.7 inch cable) are available that attach to the NNTN8127 PTT pod.

Motorola Temple Transducers Provide Discreet Listening

2-Way Radio Headset Keeps Ears Uncovered

Motorola 2-way Radio Temple TransducerTemple transducers are available for most Motorola 2-way radios and are the only audio accessory that keeps your communications discreet without covering your ears. Loud and clear radio transmissions are received using transducers that rest on each temple. The ears are uncovered so you will hear normally when there is no radio traffic. People close by will not hear radio messages keeping your communications private.

Use Temple Transducers in High Noise Environments with Earplugs

Temple transducers can be more comfortable than muff style headsets in hot weather orSpring & Associates Driller when working on loud machinery. Maryland based Spring and Associates performed a comparison on their job site with extreme machinery noise using MOTOTRBO XPR6550  radios. The PMLN5101 temple transducer was preferred except when extreme noise levels approached 130dB.

Choose the Correct Temple Transducer for Your Radio

Motorola offers temple transducers with connectors for most of their radios. The new APX series radios have a direct wire connector and a new boomless model that is compatible with the APX display microphone.

APX 7000, 7000XE, APX 6000, 6000XE, APX 4000 Radio Models

RMN5116 Temple TransducerFor the new APX P25 series, choose the PMLN5101 temple transducer with boom microphone.

The boomless RMN5116 is the correct choice if you use a APX display remote speaker microphone.

XTS 5000, XTS 2500, XTS 1500, PR1500, MT1500 Radio Models

Rugged Temple Transducer

RMN5049

The standard temple transducer with the XTS series connector is the RMN4049. There is also a more rugged version, RMN5049, that includes an adjustable headband keeping it more secure when repelling, jumping, or performing other physical activity. These are also compatible with HT1000, JT1000, MTS2000, MT2000, MTX8000, MTX9000, XTS3000, and XTS3500.

MOTOTRBO XPR 6100, 6350, 6550, 7350, 7550 Radio ModelsMotorola PMLN5101

All Motorola XPR 6000 and 7000 series radios are compatible with the PMLN5101 temple transducer. An oversized PTT and coiled cord is included.

There is no temple transducer available yet for the XPR3300, XPR3500, or SL7550.

Motorola HT750, HT1250, HT1550, PR860 Radio Models

The RMN4048 is the correct temple transducer model if you have a Motorola HT750/1250/1550, PR860, MTX850, MTX8250, MTX950, or MTX9250.

There is a rugged version, RMN5048 with an adjustable headband too. Both have a large PTT body switch.

Motorola EX500, EX560, EX600 Radio Models

The Motorola EX radio compatible temple transducer is the PMLN4585.

Motorola BPR40, CP110, CP185, CP150, CP200, PR400

CP200 Temple TransducerChoose the PMLN5003 boomless lightweight temple transducer with in-line microphone and 2 prong connector. Adjustable for use on long shifts. Not suitable for high noise environments.

Also compatible with P1225, CP125, VL130, CT150, CT250, CT450, GP300.

Motorola DTR410, DTR650, VL50

The RMN5114 is the correct choice. Although it uses a similar sized 2 prong connector like the PMLN5003, they will not fit the jack.

Advantages of New Motorola DMR MOTOTRBO XPR 5550

New Motorola XPR 5000 Series Supports Analog and Digital DMR

Motorola MOTOTRBO XPR 5350 & XPR 5550 Motorola’s newest base/mobile offering to the MOTOTRBO DMR platform is the XPR 5000 series. Introduced in the VHF and UHF bands, the radios can be programmed with up to 1,000 analog and digital channels providing easier migration and interoperability. 

The flagship XPR 5550 includes a color display with day and night modes for easier viewing. The XPR 5350 has a numeric channel display and 32 channel capability.

An internal GPS receiver and text messaging is standard on both models.

New XPR 5000 Series Includes Embedded Wireless Bluetooth for Voice and Data

Workers can monitor and respond to voice radio traffic when not in the vehicle using any standard Bluetooth headset. This can enhance productivity by giving your workforce the ability to stay in touch when away from the mobile radio.

Bluetooth is also an easy way to connect hand-held scanners, bar code readers, and other data collection devices. You will need to purchase the HKVN4088 optional software license at a cost of $50 to enable the data transfer feature. MOTOTRBO already supports many independent software applications that enhance mobile worker productivity.

XPR 5550 5 Line Color Display Provides Day and Night Modes for Easier Viewing

Motorola XPR 55550 Display in Night Mode

Motorola XPR 5550 Display in Night Mode

Text messaging, mobile workforce productivity applications, and large channel lists are easily managed with the XPR 5550 5 line color display. The bright display can be viewed easily in broad daylight or in low light environments with night mode. Four programmable buttons can be labeled for your operational needs and a home button provides an easy user interface.

Dual Function Channel/Volume Knob Eliminates Rocker Switches

The XPR 5000 series incorporates a single knob for both volume and channel control. With a short press of the knob you can change your volume and channel easily. The XPR 5000 platform also has a nice feature called “intelligent audio” that increases or decreases the volume automatically if surrounding noise conditions change.

One Minute Video Summary of the XPR 5000 Series

Want to Buy License-Free FRS Talkabout Radios? Read this First

There are Better Choices for License-Free On-site Radio Communications

FRS Radios are low power and License freeHotel and retail business owners and general managers often purchase analog Part 95 FRS (Family Radio Service) radios for on-site communications. You can find them almost anywhere at very low prices and there is no FCC license required.

After a few months, the batteries do not last an entire shift, dead spots increase, and interference from children can become unbearable when directing your employees. Some FRS radios also have higher power GMRS (General Mobile Radio Service) frequencies for better range but require a costly FCC license in an individual’s name – not the business.

Part 95 MURS Band is a Better Choice for License Free Communications

Part 95 MURS Frequencies

MURS (Multi-Use Radio Service) band consists of five frequencies designated for private, 2-way, voice and data communications for individual and business use. Power output limitation is two watts and 4 times greater than FRS. Although there is no protection from possible interference from other users, the MURS band is a much better alternative when choosing license-free channels. Repeaters and signal boosters are not allowed and operation in aircraft is prohibited.

Motorola CP110m is Designed for MURS Operation

The Motorola CP110m is available with 2 or all 5 MURS analog channels.Motorola CP110m MURS 2 & 5 channel radios It provides better battery life and is rated IP54/55 for water and dust resistance. It uses the same batteries and accessories as the Motorola RDX series.

The CP110m will provide coverage in a 10 story hotel up to 200,000 square feet. You can purchase an optional 2 or 3 year warranty. Expect the radio to be in service for a long time. Scan, VOX (voice operated transmit) hands-free operation, and voice scramble provide a lot of value for the low price.

CP110m programming software is free from Motorola and cloning is easy using the included chargers. All you need is the USB programming cable (RKN4155) and a cloning cable (RLN6303) if you want the ability to make any changes to your privacy codes or frequencies.

Many other Motorola and Vertex Standard analog portable radio models can be programmed to use MURS channels using the low power setting. This helps with interoperability when working with other companies and provides more flexibility for your future requirements.

Part 15 900 MHz ISM Band is License Free for DTR Digital RadiosMotorola DTR digital license free radio

900 MHz ISM band provides better building penetration for up to 20 floors.The DTR650 digital radio can also provide one-to-one private communications when needed. It is only compatible with other DTR radios.

Text messaging for discreet messaging, unit ID, long battery life, and call alert are just some of the digital features included. Free programming software is also available for this model.

Priced significantly less than $300 it is the best choice for on-site communications using license-free spectrum.

FCC License Free vs. Licensed 2-way Radio Spectrum

Obtaining a FCC license is still the best alternative for your business because you will have less interference, more range, and many more radio choices. We have many customers using MURS and ISM band that have are very satisfied with their radios for many years. Feel free to contact us to determine if license free communications will work for your business.

FRS MURS ISM FCC License Comparison Chart