Tag Archives: mission-critical

Magnum Electronics Receives 2016 Motorola Empower Circle Award

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FOR IMMEDIATE RELEASE

Magnum Electronics LogoMotorola Empower Circle Logo

Recognition for Outstanding Performance and Customer Service

Among Top 50 Motorola Solutions’ 7,500 Partners Worldwide

DOVER, DE May 16, 2017

Magnum Electronics, Inc., a leader in mission-critical wireless communications technology located in Dover, Delaware has been named a 2016 Empower Circle award winner by Motorola Solutions. This award recognizes the Top 50 channel partners worldwide for outstanding performance and customer service.

“Motorola Solutions’ Empower Circle awards recognize our best sales partners for their dedication, performance, and commitment to excellence in customer service, said Scott Adler, vice president, Motorola Solutions Commercial Markets and Channels. “Their ability to focus on selling solutions, exceed expectations in our growth markets, and drive our product portfolio has contributed to their success.”

“This recognition is a result of our dedicated employees focusing on ourUS Map With Customer Locations corporate goal of Total Customer Satisfaction”, said Bill Ridenour, President of Magnum Electronics. “Our rapidly growing customer base is loyal and allows us to solve their communications problems – big or small.”

The Empower Circle award ceremony will take place this month at the Ritz-Carlton on the island of Maui, Hawaii.

About Magnum Electronics, Inc.

Magnum Electronics is a wireless communications integrator, technical service center, GPS fleet management, and managed services provider supporting mobile workers in government and enterprise. The company has distribution agreements with Motorola Solutions, Vertex Standard, Cradlepoint, Panasonic, 3M Peltor, Federal Signal, and many other high quality accessory suppliers. Magnum Electronics is a Delaware state contract holder for emergency vehicle lighting, communications devices, and upfit installation services.

Contact Information

Magnum Electronics, Inc 302-734-9250 [email protected]

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Motorola APX XE Extreme Remote Speaker-Mics Compared

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APX XE vs APX XE-500 Features

Motorola APX XE vs. APX XE500 RSM Feature Comparison

Motorola’s IMPRES XE rugged remote speaker-microphone (RSM) choices for extreme environments are designed for firefighters with APX 6000XE, APX 7000XE, and APX 8000XE P25 radios. Available in black or high visibility green, they have a strobe light, orange emergency button, and clip with D-ring.

Motorola APX XE and APX XE500 Shared Features

Both the XE and XE-500 are rated IP68 for submersibility and carry an intrinsically-safe rating to match the APX radio certification. Both have a large volume toggle switch and are 50% louder than a XTS RSM. There is a reflective label on both styles for increased visibility. The APX XE was introduced about 5 years ago and is available in green (NNTN8575A) and black (NNTN8575ABLK).

New APX XE500 Feature ImprovementsXE500 Features and Controls

The XE500 started shipping last year with additional features. It has a channel knob and larger emergency button with embedded orange lighting. Noise suppression is improved and can pickup your voice when you can’t hear yourself talking. The heat resistant cable can withstand 500 degrees for 5 minutes without harm.

The XE500 is intrinsically safe rated for UL-TIA4950 but does not have a FM certification. If your department uses intrinsically-safe APX radios, check to determine if you need FM or UL certified accessories. They are not interchangeable.

The XE500 with channel knob is available in green (PMMN4106A) or black (PMMN4106ABLK). The XE500 is now available without a channel knob in high impact green (PMMN4107) and black (PMMN4107_BLK).

Extreme temperature High Impact Green and Black RSM's

Link to Motorola APX XE500 Datasheet   Link to APX XE Datasheet

New APX IMPRES 2 Batteries and Chargers From Motorola

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Improved Warranty and IP Rating

Motorola BatwingsMotorola Solutions recently started shipping IMPRES 2 batteries for the APX 6000, APX 7000, and APX 8000 series radios. The new IMPRES 2 batteries are Li-ion chemistry and are more rugged with a IP68 submersibility rating. Battery capacity ratings are larger too but Motorola changed to “typical” from APX 6000,7000.8000 Housing Sizes“minimum” that may not result in better performance. There are 3 housing sizes and all IMPRES 2 batteries include a 24 month capacity warranty when used with an IMPRES charger.IMPRES 2 Battery ChartThe PMNN4485, PMNN4486, PMNN4487, and PMNN4494 outlined in blue above are not IS (intrinsically-safe) and can be used with APX 8000, 7000, and 6000. The NNTN8930 and NNTN8921 outlined in yellow are IS (Div 1 & 2) for only APX 6000, 7000. The PMNN4504 and PMNN4505 outlined in red are designed for APX8000XE IS radios for Division 2 only.

We have been told the NNTN7038, PMNN4403, NNTN7034, NNTN7036, NNTN7037, NNTN7037, and NNTN7573 will be cancelled.

New APX IMPRES 2 Chargers Include USB Charging Ports

APX IMPRES 2 AC ChargerMotorola has introduced new IMPRES 2 chargers for the new APX batteries. The NNTN8860 single unit AC charger is more energy efficient and includes two USB charging ports. There is a switch to disable the condition/calibration features when needed. We have a NNTN8860 charger bundled with the PMNN4486 3,400 mAh battery at a lower price. The PMNN4486 has 33% more capacity without extending the length and is the preferred choice by our local customers.

There is also a multi-unit NNTN8844 charger that has six APX radio NNTN8844 and 6 PMNN4486 IMPRES 2 Bundle for APXpockets and six more USB charging ports. Each pocket also has a display for reading battery data. We also offer this charger with six PMNN4486 batteries in a discounted price bundle.

This charger is designed for long term battery storage and has a switch for maintaining batteries at 50% and 75% capacity levels. The first pocket provides additional battery data including IMPRES vs. non- IMPRES charge cycles, potential, rated, and initial capacity.

Interoperability Gateway Devices Improve In-building 2-Way Radio Coverage

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ACU-M Gateway Improving Radio CoverageJPS Interoperability Solutions has a long history of mission critical radio communications connectivity. The JPS ACU-M interoperability gateway console is an excellent tool to quickly improve in-buildingRaytheon ACU-M Interoperability Console coverage for first responders. It is compatible with the JPS ACU-1000 and the ACU-T.

The JPS ACU-M provides interconnection with up to four different 2-way radios, optional 2 VoIP channels, and a local operator handset. Plug-in cables are available for virtually every 2-way radio, satellite, and cell phone in use. The ACU-M can be networked and managed remotely using a computer with the included graphical user interface software.

Set up ACU-M as a Portable Repeater for Communications in Basements

The JPS ACU-M can be installed in a first-arriving command vehicle or waterproof carry case. Below grade basements that prevent RF penetration can be improved using long radio interface cables connected with the ACU-M gateway repeater. By attaching a portable radio to the end of a very long radio interface cable, the radio can be lowered into a tunnel or RF-blocked structure to provide a means of routing the signal in and out of the structure.

Use WiFi Network with ACU-M for Long Distance Radio Interoperability

Using the ACU-M’s VoIP’s option, a radio can be connected using WiFi or an ethernet Raytheon NXU-2A Network Extension Unitbridge and a NXU-2A radio interface. The JPS NXU-2A is a device that converts VoIP/RoIP into audio signals compatible with the remote radio. It uses the same plug-in radio-specific cable as the ACU-M.

ACU-M using WiFi and NXU-2A

ACU-M Easy to Deploy – Simple User Interface

The ACU-M is pre-programmed with factory optimized settings for most radio models and manufacturers. Just connect up to four radios with the proper cables and you will be operational in minutes. Touch controls and indicator lights make it easy to patch nets quickly. Remote control software is included too and can be installed on a connected laptop if you prefer.

ACU-M Control Panel and Indicator Lights

6/1/16 Update: Raytheon closed the JPS division on 1/29/16 after many years of providing interoperbility solutions. In April, the assets were purchased by Don Scott, one of the original founders of JPS. Key staff and support personnel returned and operations are returning to normal.

Panasonic Toughbook 20 Tablet, Keyboard, and Handle

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Fully-Rugged All-in-One Mobile Computer Now Shipping

Rugged Tablet with keyboard handlePanasonic’s latest Toughbook 20 for mobile workers offers the flexibility of a tablet but includes a detachable keyboard with handle. For users who need a tablet but want a comfortable keyboard this is the solution.

The Toughbook CF-20 handle makes it easy to carry on the job. At only 3.9 lbs, it has a sunlight readable display and can be used with gloves. It can be ordered with 4G LTE that supports multiple cell carriers. The Panasonic rotating hand strap is a recommended accessory for use in tablet mode. We found the Boston LeaToughbook Tablet with Handlether shoulder strap easily attaches to the tablet and can be used to carry the emissive backlit keyboard too.

There is also a rugged dock available designed for public-safety and utility vehicles. The Toughbook 20 ships with Windows 10 Pro installed but can support Windows 7 or 8 for older CAD systems.

Download Panasonic Toughbook 20 Data Sheet

For a price quote or additional information call our Dover, Delaware office at 302-734-9250 during normal business hours or use the form below.

Motorola Minitor VI – Buy the Intrinsically-safe Model or Not?

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Motorola Minitor VI PagerWith the introduction of the Motorola Solutions Minitor VI fire pager, you now have the choice between a UL certified intrinsically-safe model or one that does not have the certification.

Intrinsically-safe electronic equipment can be used in hazardous atmospheres with dangerous concentrations of flammable gases or dust. Non-intrinsically-safe electronic devices could cause an explosion by creating a spark or excessive heat.

Minitor VI ANSI/ISA TIA 4950

Should I Order an Intrinsically-Safe Minitor VI?

Unless your fire department has a formal intrinsic safety program, you probably should save the $50 and buy the non-intrinsically-safe model. Another way to determine if you need IS is to check your radio for the FM Certification label. If your radio is not IS then your Minitor VI should not need the certification.

Cradlepoint Provides Automatic Network Failover with LTE 4G Broadband

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Wireless 4G for Branch Offices and Backup Redundancy

As cloud computing continues to grow so does the dependence on internet access. “Internet failures” will cripple productivity for an office full of workers or abruptly stop a retail store from processing customer credit cards.

Cradlepoint 4G router for network backupCradlepoint has low cost 3G/4G wireless routers for automatic failover to provide backup for your existing internet service provider (ISP).

Cellular 4G provides speeds faster than DSL and can provide primary support for branch offices, jobsite trailers, and retail locations requiring broadband access.

Cradlepoint 3G/4G routers support LTE, HSPA+, and EVDO Rev A. Theoretical downlink rates for LTE can be up to 100 Mbps but depends on signal strength and other things. They can be ordered for use with any of the major cellular carriers including Verizon Wireless, AT&T, Sprint, and T-Mobile.

Cradlepoint ARC MBR1400 and CBA750, CBA850 3G/4G Routers

Wireless 3G/4G WiFi Router The ARC MBR1400 includes 2.4 GHz or 5 GHz WiFi and supports advanced security features including VPN,VLAN, and WAN Affinity. There are 5 Ethernet ports and it supports up to 128 WiFi (802.11 a/b/g/n) at the same time. Four SSID’s can be programmed to separate mission-critical traffic.

The ARC CBA850 is in a white housing. It 4G Failover PCI Compliantprovides 3G/4G/LTE failover that integrates seamlessly with existing network infrastructure. Using NetCloud, it can extend management capability to any primary router Out-of-Band without a static IP.

Designed for PCI 3.0 compliant network architectures, it is perfect for retail customers using POS.

The included paddle antennas work surprisingly well. We have been able to access LTE speeds from locations with no smartphone 4G signal. There are also optional outside, magnetic and directional antennas that improve signal strength and throughput.

Magnum Electronics Elevated to Premier Partner Level

After significant technical training coupled with sales results, Magnum Electronics has been elevated to the Premier Partner level. We have been impressed with Cradlepoint and like their advanced replacement support option.

Monitoring a number of Cradlepoint devices is easy. Their web portal allows remote diagnostics, firmware upgrades, and troubleshooting without the expense of an on-site IT service call.

To discuss your needs in detail call our Dover, Delaware office at 302-734-9250 M-F 8-5pm EST or use the contact form below:

 

Motorola Cancels ASTRO XTS 2500 and XTS 1500 Models

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No More XTS Radio Orders After October 31, 2014XTS Model Cancellation

Motorola Solutions has published an intent-to-cancel notice for ASTRO 25 XTS 2500 and XTS 1500 radio models. The last day to order is 10/31/14 and requested ship dates are not permitted after November 30, 2014. No accessories are being cancelled and depot repair support will continue for 5 more years.

Popular APX Platform is the Recommended Replacement for XTS

APX P25 TDMA RadiosThe recommended replacements for the XTS 2500/1500 models include the APX 6000, 4000, and the new 1000 series.The P25 APX 4000 has a rugged XE version available and a new “2 knob” option will be available in the next few months. The APX 1000 also has P25 TDMA capability in a smaller form factor at a lower cost. For the largest selection of accessories please visit our APX online store for batteries, chargers, carrying cases, and audio enhancements.

Motorola APX XTS Completely Discreet Wireless Covert Surveillance Accessories

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Wireless Covert Radio EarbudThe Motorola RLN4922 completely discreet earpiece is a covert wireless audio accessory inserted in the ear compatible with most two-way radios using a 2 or 3 wire surveillance kit. The earbud connector on the surveillance kit connects to the included RLN4920 wireless neckloop worn under your clothing. The push-to-talk switch and microphone on the wired surveillance accessory is still used. Recently, the RLN4922 was redesigned for more comfort, made smaller, and improved technically.

New Completely Discreet Mission Critical Wireless Covert Kit

Wireless enhanced Bluetooth Covert EarpieceUsers with the Motorola APX and enhanced Bluetooth option or XTS radios with the external PMLN5792 adapter have new options for covert surveillance. Motorola’s new NNTN8434 Wireless Covert Kit includes the RLN4922 wireless earbud, NNTN8385 Y-adapter, and NTN2571 PTT pod.

Now the radio can be placed in a backpack, briefcase, or purse up to 30 feet away. The NTN2571 PTT pod uses easy touch pairing. All you need to do is place the pod within an inch or two from the radio and it will automatically connect. Now a user can select any radio available and be ready for covert two-way communications immediately. The enhanced Bluetooth is encrypted and cannot be monitored like standard Bluetooth devices.

Basic Wireless Covert Kit Uses 2 Wire Earbud Headphones

Person listening to music or using smartphoneAlso available is the NNTN8296 Basic Wireless Covert Kit that includes 3 sets of earbuds and a 3.5mm adapter for connecting any off-the-shelf commercial earphone accessory. Radio users appear to be using a smartphone or listening to music. 

The NTN2571 must be ordered separately. There is also an optional carrying case (RLN6485).

Typical battery life for the NTN2571 PTT pod is 8 hours but carrying a second pod will provide remote PTT and a spare power source for up to 16 hours of use. The pod uses a standard micro-USB charger.

For more information see the Motorola brochure APX and XTS Mission Critical Wireless Covert Solutions

The RLN4922 Completely Discreet Earpiece and wireless covert accessories are also available for MOTOTRBO Operations Critical Bluetooth. The NNTN8127 PTT pod is the operations critical wireless (OCW) version used with the NNTN8385 Y-adapter. You will also need to use the PMLN5712 or the PMLN5993 Bluetooth adapter with touch pairing for XPR 6000 series radios.

 

Motorola Releases Minitor VI Fire Pager and Cancels Minitor V

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Motorola Minitor VI PagerNew Minitor VI Designed for Firefighters, EMS, and On-Call First Responders

Motorola Solutions released their sixth Minitor fire pager since first introduced back in 1975. The new Minitor VI has a sleeker form factor with programmable buttons, 1 or 5 channel capability, and improved IP56 water resistance. It can also be ordered without Intrinsically-safe operation and alkaline batteries.

All models have 16 minutes of voice storage capability and the standard warranty is now 2 years. The charger has a USB connector so it can be charged from the wall or computer port.

Motorola Minitor VI vs. Minitor V Comparison

Minitor V and VI Comparison Chart

The new design requires new programming software, chargers, and accessories.

Minitor VI Accessories

Minitor VI Begins Shipping 2/17/14 and Minitor V Cancellation Next Month

Download Motorola Minitor VI Spec Sheet  Link to web pricing