Panasonic Offering Free Replacement Batteries for FZ-G1 Toughpad Tablets

Panasonic has identified a possible problem with the Li-ion battery included with theirPanasonic Logo popular FZ-G1 Toughpad and recently announced a free battery replacement program. Almost all FZ-G1 owners are eligible and should download the BIOS utility to prevent the overheating problem affecting Li-ion batteries.

All FZ-G1 tablet models below in combination with the listed battery packs are affected: Rugged Tablet

  • FZ-G1Axxxxxx
  • FZ-G1Bxxxxxx
  • FZ-G1Cxxxxxx
  • FZ-G1Fxxxxxx
  • FZ-G1Jxxxxxx
  • FZ-G1Kxxxxxx
  • FZ-G1Lxxxxxx
  • FZ-G1Nxxxxxx
  • FZ-VZSU84U
  • FZ-VZSU89U
  • FZ-VZSU96U

tabletbattery

 

The Problem
The root cause of this issue is contamination inside the battery cells. When batteries
covered under this recall notice are used in environments with wide temperature
variation, a short circuit can occur inside the cell that can cause overheating and ignition.


The Fix

  1. Contact Panasonic to receive a replacement battery.
  2.  Download and run Panasonic’s BIOS Utility on the tablet which enables battery charging controls to minimize the risk of overheating and ignition

More Information
See Panasonic’s announcement