Panasonic Offering Free Replacement Batteries for FZ-G1 Toughpad Tablets

Panasonic has identified a possible problem with the Li-ion battery included with theirPanasonic Logo popular FZ-G1 Toughpad and recently announced a free battery replacement program. Almost all FZ-G1 owners are eligible and should download the BIOS utility to prevent the overheating problem affecting Li-ion batteries.

All FZ-G1 tablet models below in combination with the listed battery packs are affected: Rugged Tablet

  • FZ-G1Axxxxxx
  • FZ-G1Bxxxxxx
  • FZ-G1Cxxxxxx
  • FZ-G1Fxxxxxx
  • FZ-G1Jxxxxxx
  • FZ-G1Kxxxxxx
  • FZ-G1Lxxxxxx
  • FZ-G1Nxxxxxx
  • FZ-VZSU84U
  • FZ-VZSU89U
  • FZ-VZSU96U



The Problem
The root cause of this issue is contamination inside the battery cells. When batteries
covered under this recall notice are used in environments with wide temperature
variation, a short circuit can occur inside the cell that can cause overheating and ignition.

The Fix

  1. Contact Panasonic to receive a replacement battery.
  2.  Download and run Panasonic’s BIOS Utility on the tablet which enables battery charging controls to minimize the risk of overheating and ignition

More Information
See Panasonic’s announcement