Motorola Improves Radio Battery Warranty

Motorola Battery Warranty effective July 2012Motorola radio batteries

Motorola Solutions radio batteries purchased after 7/1/2012 now carry a warranty against defects in manufacturing or workmanship for 48 months.

This change applies for both IMPRES batteries with automatic reconditioning and non-IMPRES battery types.

Every Motorola Original battery is shipped with a 3 or 4 digit date code for warranty purposes.  Motorola will replace any two-way radio battery that falls below 80% of rated capacity during the warranty period.  Warranty depends on battery chemistry type (NiCD, NiMH, Li-ion) and if the battery has IMPRES automatic conditioning capability.

Motorola Battery Type Capacity Warranty

IMPRES Batteries Warranty
NiCD IMPRES Batteries 24 month warranty to maintain 80% capacity
NiMH, Li-ion IMPRES Batteries 18 month warranty to maintain 80% capacity
*PMNN4093 18 Month warranty to maintain 70% capacity

IMPRES batteries NOT charged exclusively in IMPRES chargers get reduced by 6 months of capacity warranty (i.e. 18 months instead of 24 for NiCD, and 12 months instead of 18 for NiMH & Li-ion)

Non-IMPRES Batteries Warranty
NiCD Batteries 18 month warranty to maintain 80% capacity
NiMH, Li-ion Premium Batteries 12 month warranty to maintain 80% capacity
*RNN4007 12 Month warranty to maintain 70% capacity

How to Read a Motorola Battery Warranty Date Code

The date code is located on the label of the battery. The first digit represents the year and the second two digits are the week of manufacture. A battery with a date code of 926 indicates it was manufactured in the 26th week of 2009. It would have a minimum warranty until the 26th week of 2010. At times we see new batteries with date codes in the future by a few weeks.

4 Year Workmanship Warranty

There is a 48 month workmanship warranty on any Motorola Premium or IMPRES battery that displays any of the defects below:

  • Cell leakage
  • Shifting cells that affect operation
  • Cracked case without physical abuse
  • Contacts showing corrosion or pitting
  • Battery clip breakage without physical abuse
  • Battery that does not fit in radio or charger properly

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